Traveling in Italy can be a real delight and a dream come true for many visitors, as one gets to finally see and experience its beautiful countryside and its rich culture. Sometimes, though, it may not be as perfect as one hopes for it to be, and we may encounter mishaps. Of course, basic knowledge on safety and precaution always helps, but when things get really out of control, who do you turn to while you’re in a foreign country such as Italy? In this slide deck, we’re going to give you a quick primer on what to do and who to call if you ever come across an emergency while traveling in Italy.

1. Traveling to Italy can be a dream come true

2. But in case of
mishaps, who
do you turn to
while you’re in
a foreign
country such
as Italy?

3. Who to Call In Case of
Emergencies
in Italy

4. Public phones
are scattered all
over Italy and
are normally
operated with a
phone card
which can be
bought at any
tobacconist,
coffee bar, or
newsstand.
But when dialing
an emergency
number, a card is
not needed.

5. 1 1 3
Line for all emergencies such as medical
situations, accidents, or fire
“soccorso pubblico di emergenza”

6. In case of serious
medical
emergencies, or
emergenza
sanitaria, call the
number
1 1 8

7. In cases of genuine
emergencies, there
are no charges.
Italian hospitals are
required to treat
anyone with a genuine
emergency, regardless
of whether they have
insurance or not.

8. 1 1 6
For roadside assistance, connect to the Italian
Automobile Club

9. • They operate
24 hours a day
• Doesn’t
require
membership
• Charges on a
per-incident
basis

10. For police
assistance, call
1 1 3
or
1 1 2

11. Take note that there are two different police forces in Italy
Polizia Carabinieri

12. The Carabinieri are a
kind of local military
branch who have the
dual function of
national defense as
well as local policing
with prerogatives and
special powers.

13. 1 1 5
For fire brigade assistance, connect to the
“vigli del fuoco”

14. Emergency Numbers in Italy:
• 113 for all emergencies
• 118 for medical assistance
• 116 for roadside assistance
• 112 for police assistance

15. Other Useful
Numbers:
• 12 for directory
assistance
• 170 for English-
speaking
international
operator

16. Presented by:

17. For more information about Italy and
travel to Italy, visit our website
www.touritalynow.com
or call our travel experts at
800.955.4418