Leading World Class Teams

Module Introduction High Performance Teams Exercise Key Elements Draw Conclusions

High Performance Teams

Exercise

Key Elements

Draw Conclusions

Icebreaker

Work Group v Team Work Group Team Linear Results Exponential Results

The Team Performance Curve Working Group Pseudo-team Potential team Real team High-performance team Performance impact Team Effectiveness (Time required)

Performance Indicator 1 Incremental performance need or opportunity  ?    High Performance Team Real Team Potential Team Pseudo-Team Working Groups

Performance Indicator 2 Members perform within their area of responsibility  ?  ?  High Performance Team Real Team Potential Team Pseudo-Team Working Groups

Performance Indicator 3 Focused on collective performance & trying to achieve it      High Performance Team Real Team Potential Team Pseudo-Team Working Groups

Performance Indicator 4 Interactions detract from each member’s individual performance  ?    High Performance Team Real Team Potential Team Pseudo-Team Working Groups

Performance Indicator 6 Joint work products      High Performance Team Real Team Potential Team Pseudo-Team Working Groups

Collective Work Products Individual Work Products Collective Work Products Linear Results Exponential Results

Performance Indicator 7 Collective accountability established     ? High Performance Team Real Team Potential Team Pseudo-Team Working Groups

Performance Indicator 8 Committed to a common purpose, goals & working approach     ? High Performance Team Real Team Potential Team Pseudo-Team Working Groups

Performance Indicator 9 Deeply committed to each other’s personal growth & success      High Performance Team Real Team Potential Team Pseudo-Team Working Groups

Shared Leadership Formal Leadership Informal Leadership = Leadership Function

What We Put Into A Team Specific goals Common approach Meaningful purpose Specific goals Common approach Meaningful purpose Problem Solving Technical/ Function Interpersonal Mutual Small number Of people Individual Skills Accountability Performance Results Personal Growth Collective work products Commitment Problem Solving Technical/ Function Interpersonal Mutual (Small number Of people) Individual

What We Get Out Of A Team Specific goals Common approach Meaningful purpose Problem Solving Technical/ Function Interpersonal Mutual Small number Of people Individual Skills Commitment Accountability Performance Results Personal Growth Collective work products Collective work Products Personal Growth Performance Results

Exercise – Introduction Teams of 5/6 Individual review (GRIP) Team review Team selection Team presentation Debriefing Best Team – Worst Team

Teams of 5/6

Individual review (GRIP)

Team review

Team selection

Team presentation

Debriefing

The Grip Tool 12. Work & communication optimized 11. Processes – modeled & rehearsed 10. Work organized to meet goals Processes P 9. Everyone's needs met 8. Conflict – open & constructive 7. Trust & openness Interpersonal Relations I 6. Decisions based on expertise 5. Everyone knows their roles 4. Resources – sufficient & optimized Resources Roles Decisions R 3. Shared leadership 2. Understood & committed to by all 1. Specific outcomes Goals G

The Grip Tool Outcome Activity Shared Understood Committed to Specific Outcomes leadership 3. Shared leadership 2. Understood & committed to by all 1. Specific outcomes Goals G

The Grip Tool Resources – sufficient Decisions Everyone knows Resources – optimized Their roles Expertise 6. Decisions based on expertise 5. Everyone knows their roles 4. Resources – sufficient & optimized Resources Roles Decisions R

The Grip Tool Needs Conflict – open constructive Trust openness Met 9. Everyone's needs met 8. Conflict – open & constructive 7. Trust & openness Interpersonal Relations I

The Grip Tool Modeled Organized Optimized 12. Work & communication optimized 11. Processes – modeled & rehearsed 10. Work organized to meet goals Processes P

Hook Phrase A “catchy” phrase Simple Memorable Positive Some benefit? Rhyming?

A “catchy” phrase

Simple

Memorable

Positive

Some benefit?

Rhyming?

Exercise Best Team - Worst Team Presentation Debrief

Critical Team Elements What are the critical elements that help shape world class teams?

Small In Number Convene easily and frequently? Communicate with all members? Discussions open and interactive? All understand roles & skills of others? Do we need more people? Are sub-teams needed ?

Convene easily and frequently?

Communicate with all members?

Discussions open and interactive?

All understand roles & skills of others?

Do we need more people?

Are sub-teams needed ?

Represented Skills Are all three skills represented? Functional/technical Problem-solving/decision-making Interpersonal Skill potential adequate for team's goals? Critical skills missing or underrepresented? Will team invest time to develop skills? Introduce new skills as needed?

Are all three skills represented?

Functional/technical

Problem-solving/decision-making

Interpersonal

Skill potential adequate for team's goals?

Critical skills missing or underrepresented?

Will team invest time to develop skills?

Introduce new skills as needed?

Broader Meaningful Purpose Deeper aspiration? Is it a team purpose? Is it clear? Meaningful themes? Is it important?

Deeper aspiration?

Is it a team purpose?

Is it clear?

Meaningful themes?

Is it important?

Specific Performance Goals Clear, simple, and measurable? Realistic & ambitious? Allow small wins? Relate to team work-products? Relative importance clear? Agreed to by all members Goals articulated uniformly

Clear, simple, and measurable?

Realistic & ambitious?

Allow small wins?

Relate to team work-products?

Relative importance clear?

Agreed to by all members

Goals articulated uniformly

Goal Setting In Teams Goal Setting Focus on outcomes not activities Choose good measures of success Quantitative Leading Time based Provide Good stretch Too little? Too much? Link to goals of others For synergy Outcome Activity

Quantitative

Leading

Time based

Too little?

Too much?

Working Approach Clear, understood & agreed to? Will it result in objectives? In line members’ skills? All members contribute fairly? Consistent with other demands? Does it provide for Open interaction Fact-based problem solving Results-based evaluation?

Clear, understood & agreed to?

Will it result in objectives?

In line members’ skills?

All members contribute fairly?

Consistent with other demands?

Does it provide for

Open interaction

Fact-based problem solving

Results-based evaluation?

Individual & Joint Accountability Individually and jointly accountable Purpose, Goals, Approach, Work-products? How do you measure progress? Do all members feel responsible? Clear on single & joint responsibilities? “ Only the team can fail”?

Individually and jointly accountable

Purpose, Goals, Approach, Work-products?

How do you measure progress?

Do all members feel responsible?

Clear on single & joint responsibilities?

“ Only the team can fail”?

The End