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Outsourcing: It's Impact on Graduating Seniors

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This presentation covers information on Outsourcing, its impact on graduating students and what skills they could develop to help them get the job they want. ...

This presentation covers information on Outsourcing, its impact on graduating students and what skills they could develop to help them get the job they want.

Presented to graduating seniors at Santa Clara University in May 2004.

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  • Paying another company to provide services which a company might otherwise have employed its own staff to perform What is offshoring? It's shorthand for offshore outsourcing, the practice of hiring employees, usually through an outsourcing service, in another country globalization when companies decide to take part in the emerging global economy and establish themselves in foreign markets.
  • Team work / building skills Communication piece Don’t have processes in place to ensure quality
  • ADA Compliance – Section 508 Sales Consultant
  • Architects design structures to meet human needs. Structures can be assembled with sticks and stones or computer software and hardware. Architects spend the lion’s share of their time up front: listening to clients, understanding the totality of their needs and resources, scrutinizing feasibility, forming a practical vision of a structure, and creating a blueprint People who design and build the company’s most important and complex software will never be replaced. People developing business intelligence solutions, reasonably secure about their jobs.
  • Fad mentality

Outsourcing:  It's Impact on Graduating Seniors Outsourcing: It's Impact on Graduating Seniors Presentation Transcript

  • Outsourcing: It’s impact on Graduating Seniors in Computing by Sejal Mehta
  • Agenda
    • Outsourcing – Overview / background
    • Challenges in Outsourcing Jobs
    • Jobs that cannot be outsourced
    • Jobs of the future
    • Skills required
    • Trends / expectations in the next couple of years
  • Outsourcing - Overview
    • “ To send out (work, for example) to an outside provider or
    • manufacturer in order to cut costs.”
    • The American Heritage® Dictionary of the English Language, Fourth Edition
    • “ Paying another company to provide services which a
    • company might otherwise have employed its own staff to
    • perform, e.g. software development.”
    • The Free On-line Dictionary of Computing, © 1993-2003 Denis Howe
  • Outsourcing – Overview (contd.)
    • Outsourcing
    • Offshore Outsourcing / Offshoring
    • Globalization
  • Outsourcing – Quotes “ Should I Stay or Should I Go? | Apr 19 '04 Sending jobs offshore to countries like India seemed like a sure bet. Now, some firms are having second thoughts.” “ Losing Control | Mar 15 '04 A woman in Pakistan recently struck fear among IT executives who outsource. She had obtained sensitive patient documents from the University of California, San Francisco, Medical Center through a medical transcription subcontractor that she worked for, and she threatened to post the files on the Internet unless she was paid more money.” “ Impact of jobs moving offshore may be dent in economy | Nov 12 '03 “San JOSE, Calif. – With the American economy finally gathering steam but job growth still uncertain, The transfer of U.S. tech and service jobs out of the country has become a hot-button issue.” “ Ban Outsourcing? Bad Idea | Mar 29 '04 The uproar in the U.S. over the outsourcing of jobs to India is deafening. On Mar. 5, California state Senator Joseph Dunn greeted an application for a tax exemption by Infosys Technologies Ltd., India's premier software-services company, with an accusation that such companies “want to steal jobs” and “taxpayer dollars.”
  • Outsourcing - Background
    • Cost Saving
      • Cheap labor
      • Skilled labor
    • Current Economic Situation
    • Blue Collar jobs to White Collar jobs
  • Outsourcing - Challenges
    • Communication
      • Time difference
      • Physical distance
    • Productivity / Efficiency
    • Quality
    • Cultural differences
    • Man power retention
    • Language barriers
  • Jobs that cannot be outsourced
    • Local knowledge, local laws etc.
    • In-person presence / customer interaction
    • Proprietary knowledge
    • Service-oriented jobs
  • Jobs of the Future
    • Software / System Architects
    • Technology Experts and Researchers
    • Business Intelligence
    • Training
    • Curriculum Development
  • Skills required
    • Communication skills
    • Project Engineering skills
    • Project Management skills
    • Leadership / decision making skills
    • New Technology Savvy
    • Cultural awareness
  • What should you do?
    • Mix-and-Match vs. specific skills
    • Collaboration tools knowledge
    • Co-development skills
    • Knowledge of Foreign languages
    • Understand the bigger picture
  • Trends / expectations in the next couple of years
    • Clearer picture
    • Routine / Maintenance jobs will be outsourced
      • Maintenance of mature products
      • Testing
      • Bug fixing
    • Advanced development work will stay
  • Q&A