Multiple choice quiz

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  • 1. Choose the best answer.
  • 2.
    • A. It lowers Productivity.
    • B. It causes stress.
    • C. It can cause health issues.
    • D. All of the above.
    • E. None of the above.
  • 3.
    • A. Move a message from a recipient to a folder.
    • B. Moves messages with specific words to a folder.
    • C. Send an alert to mobile devices.
    • D. All of the above.
    • E. None of the above.
  • 4.
    • A. Control and Delete keys.
    • B. Shift and Delete keys.
    • C. Alternate, Control and Delete keys.
    • D. Delete key.
    • E. None of the above.
  • 5.
    • A. Length does not matter.
    • B. Use abbreviations.
    • C. Only use capitals.
    • D. All of the above.
    • E. None of the above.
  • 6.
    • A. It is fine to use offensive language and slurs.
    • B. No need to proof read. Spelling and grammar tools automatically does it for you.
    • C. It is safe to send confidential information.
    • D. All of the above.
    • E. None of the above.
  • 7.
    • A. Keep it short, specific and to the point.
    • B. Personalize your email.
    • C. Use blank lines between paragraphs.
    • D. All of the above.
    • E. None of the above.
  • 8.
    • A. Check each email as it comes in.
    • B. Limit the number of times you check email during the day.
    • C. Email should only be checked first thing in the morning.
  • 9.
    • A. Let the sender know exactly how you feel.
    • B. Carbon copy the email to others.
    • C. Calm down, don’t reply when you are angry.
  • 10.
    • A. Will show all the recipient’s names.
    • B. Prevents the recipients names from showing.
    • C. Request a return receipt.
  • 11.
    • A. Show the subject in the subject line.
    • B. Tells you who the email is from, and the path it took to reach you.
    • C. Automatically open when you receive a message.
  • 12.