Content Marketing - How to Optimize & Socialize for Better Performance

Optimize & Socialize for BetterContent Marketing @leeodden #cmworld

About Lee & TopRank MarketingAttract – Engage – Convert @leeodden #cmworld

Enough About Me, What About You? Audience Poll: What Are Your Content Marketing Objectives? 1. Awareness 2. Engagement 3. Direct Sales 4. Something Else? @leeodden #cmworld

Ubiquitous Connectivity“50 billion connected devices Create by 2020.” Source: Ericcson, 2011 Consume Publish Interact Transact @leeodden #cmworld

51% of all time on the web is content consumption. (AOL/Nielsen 2011) 9 out of 10 B2B Marketers use content marketing tactics. (Content Marketing Institute/MarketingProfs 2012) @leeodden #cmworld

69% 47% SEO Email 76% 35% 88% Syndication Display78% 12%Paid Search Content Shares of brand & agency marketers are using social media for content distribution. @leeodden #cmworld Source: State of Content Marketing, Outbrain 2012

Social Moves Content 70% Increased presence across platforms Increased frequency 59% content publishing 50% More robust social marketing mgt More robust 45% social monitoring More socialSource: eMarketer / Awareness Inc. 2012 33% presence @leeodden #cmworld

Search is Undervalued, Yet Critical to Brand Campaigns eMarketer 8/12 81% PerceptionsAre Influenced Weber Shandwick 2012 89% Use Search for Purchase Fleishman-Hillard 2012 @leeodden #cmworld

Marketers Are UsingSearch Social Content @leeodden #cmworld

BUT, are they Integrated? ? @leeodden #cmworld

Are they Optimized?Contributed Articles Live Events ? Case Studies Facebook Twitter Infographic Blogs Videos @leeodden #cmworld

Optimized & Integrated Is PowerfulCustomer Goals + Business Value Meet Customer Needs= Content Marketing Strategy = Achieve Business OutcomesBlogsLive EventsContributed ArticlesTwitterFacebookVideosInfographic @leeodden #cmworld

Persona “Jane Exec” Simple Influences CEO Goals: Fast, Save $, Service Content Alignmentawareness interest consideration purchase retention advocacy Blog Facebook Email Offer Tips Articles Blog Fast Byline PPC Locator Newsletter Soc Net Ads Blog PPC Loyalty VIP Save $ Press Reviews Discount Community Referral Ads Blog PPC Loyalty VIP Service Press Reviews Discount Community Referral @leeodden #cmworld

Fast@leeodden #cmworld

30 Content Marketing Tactics Article Marketing  News Release Advertorial  Online Magazines & Apps Blogging  Podcasts Case Studies  Print Magazines  Print Newsletters Crowdsource  Real-World Events Curate  Research & Surveys Digital Newsletters  Social Content eBooks  Teleclass & Telecasts Email  Traditional Media Interactive Games  Videos Images & Infographics  Virtual Conferences Interactive Tools  Webinars Microsites  Wikis Mobile Applications  White Papers Mobile Content Blog Post: tprk.us/30cmtactics @leeodden #cmworld

To Optimize Isn’t Just About SEO @leeodden #cmworld

To Optimize Is Continuous  Hypothesis  Plan  Implement  Measure  Refine  Repeat @leeodden #cmworld

It’s Time to Re-Think “Optimization” Today’s digital world is complex, diverse, and changing fast. To “Optimize” is to know customers, technology and continuously adapt to reach business goals. Consumers are empowered by technology, expect more: user experience, speed, service. @leeodden #cmworld

To Optimize is Relevant to All Corporate Content and Objectives Public Human Customer Marketing Relations Resources Service @leeodden #cmworld

Content Optimization Triology @leeodden #cmworld

What’s YourCustomer’s Journey? Is it Optimized? @leeodden #cmworld

Traditional Sales Funnel Awareness Interest Consideration Purchase @leeodden #cmworld

Social Media & Content Lifecycle Newsletter Social Ads PPC Reviews Community Forum Social Networks Email Blog Website Blog Online Ads Media consideratio awareness purchase retention advocacy n Direct Mail Email Store FAQ Word of Mouth Promotions Knowledge BaseP EcommerceR Radio TV Print @leeodden #cmworld

Operationalize Optimizationawareness interest consideration purchase retention advocacy What stories Make it Goals, Audiences will connect easy to find Topics you? & share Preferences Search & Editorial Social & SEO Pain Points Social Data Calendar, Networking, Behaviors Sources Repurpose PR, Linking @leeodden #cmworld

Optimize Customer Segments awareness interest consideration purchase retention advocacy Align Topical Needs With Content Buying Keywords Social Topics Content Type Cycle Awareness broad general issues blog, byline, social Stan Interest category investigative video, social feature comparison, Consideration comparison demos reviews Customer Segment Pain Purchase transactional referrals exclusive Points & Goals Retention tips connect with other users be a resource• Save time• Save money Advocacy supporting participation deliver as promised!• Dissatisfaction• Status @leeodden #cmworld

Optimized Content Matrixawareness interest consideration purchase retention advocacy Topical Blog Post Infographic Video Facebook Post Theme Blog Post Infographic Video Facebook Post Blog Post Infographic Video Facebook Post Blog Post Infographic Video Facebook Post Blog Post Infographic Video Facebook Post Weave Themes Into Stories @leeodden #cmworld

Social Topic Matrix Keyword 1 Keyword 2 Keyword 3 Keyword 4Keyword A Blog Post Infographic Video News ReleaseKeyword B Blog Post Infographic Video News ReleaseKeyword C Blog Post Infographic Video News ReleaseKeyword D Blog Post Infographic Video News ReleaseKeyword E Blog Post Infographic Video News Release Create a Topic Matrix @leeodden #cmworld

Measuring Business ValueSocial Content KPI’s Business Outcomes• Fans • Share of Voice• Friends • Improve Service• Followers • Shorter Sales• Comments Cycles• Likes • Increased Order• Google Plusses Quantity, Frequency• Links • More Referrals• SERPs • Lower Marketing• Search Traffic Costs • Grow Revenue • Improve Profits @leeodden #cmworld

Let Me Tell You A Secret http://tprk.us/cmsecrets @leeodden #cmworld

Hey TopRank, let’s partner!@leeodden #cmworld

Cool! We’ll interview CMW speakersAnd make an e-book for attendees. @leeodden #cmworld

Content Marketing SecretsObjective: Grow Awareness of CMW & TopRankby promoting CMW speakers & contentAudience: Attendees, Marketers, SpeakersGoals: Learn practical content marketing adviceFormat: Interviews, e-bookChannels: Social, Email, Search @leeodden #cmworld

 Create template (Thx CMI) Identify speakers Formulate questions Send out 20, eight question interviewsReplies?One @leeodden #cmworld

We need to rethink this. We need to optimize our approach. @leeodden #cmworld

Solution? Simplify: One Question Youre a secret agent on a mission and youre having a rendezvous with your agency contact after pulling a dangerous undercover operation. You now have a coveted secret. A content marketing secret. What secret for achieving success with content marketing will you share? The content marketing world depends on it! @leeodden #cmworld

Replies? 29 @leeodden #cmworld

10 Long Form Interviews Topical Matrix: B2B Enterprise SMB Tools Win budget Definition@leeodden #cmworld

Planned Repurposing Individual Thought Leader Interviews ArticlesEnterprise B2B Enterprise Enterprise Top 10 B2BSMB Enterprise SMB SMB TacticsTools SMB B2B ToolsB2B Tools Tools Win budgetWin budget Win budget Win budget B2BB2B Tools B2B B2B Top 10Enterprise B2B Enterprise Tools ContentSMB Enterprise SMB Enterprise MarketingTools SMB Win budget SMB ToolsWin budget Win budget Tools Win budget @leeodden #cmworld

@leeodden #cmworld

Promotions: Slideshare Embedded in Blog Post Email broadcast Twitter Facebook Flickr Pinterest LinkedIn update LinkedIn Inmails Customized emails to participants Pre-written tweets@leeodden #cmworld

@leeodden #cmworld

Initial Results (6 Days)43,000+ views on Slideshare1,000+ PDF downloads5000+ visits of full interviews3,300+ Retweets200+ Facebook “likes”130 G+100+ inbound links @leeodden #cmworld

1 Content & Media Discovery  Audience?  Goals?  Search?  Social?Prospect Journalist Customer  Influences? “Real influence isn’t huge fan & follower counts, it’s niche communities that take action” @leeodden #cmworld

2 Content & Media ConsumptionWhat’s the narrative?How will your contentpersuade?• Formats, Devices• Social topics, keywords• Editorial calendar “To stand out, your content should stand for something: unique & specific.” @leeodden #cmworld

3 Content & Media EngagementWhat kind of engagementdo your customers expect?What topics will inspireaction along the customerlifecycle? Prospect Customer “Your community will be as interested in your content as the interest you show in the community.” @leeodden #cmworld

Optimization is an Approach Set Goals Repeat Make a Plan ABO Refine Implement Monitor & Measure @leeodden #cmworld

Makes Sense, But…Can We Really Do This? @leeodden #cmworld

Yes You Can You Can Do Anything! @leeodden #cmworld

With theRight Plan OptimizeBook.com @leeodden #cmworld

Optimized Planning: WHAT & WHY1. View of Search, Social &Content from 360 Degrees 2. Optimize Everywhere: Marketing & PR, B2B or B2C, SME or LE. 3. Research, Audit & Listen 4. Set Goals, Create a Roadmap @leeodden #cmworld

Optimized Implementation: HOW Audience & Personas Keyword & Topic Research Content Plan Creation & Curation Content Optimization Social Networking Promotion Measure & Refine OptimizeBook.com @leeodden #cmworld

Optimized to Scale: WHO Assess your organization’s “optimization readiness” & identify training opportunities. Make integrated search, social & content marketing part of your processes. OptimizeBook.com @leeodden #cmworld

Optimize Is AState of Mind @leeodden #cmworld

Thank You! lee@toprank.orgtprk.us/cmsecrets OptimizeBook.com TopRankMarketing.com TopRankBlog.com Consulting – Speaking – Partnerships 1-877-872-6628 @leeodden #cmworld

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Content Marketing - How to Optimize & Socialize for Better Performance

by TopRank Online Marketing on Sep 07, 2012

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Content Marketing - How to Optimize & Socialize for Better Performance Presentation Transcript