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5 Things Hurricane
 

5 Things Hurricane

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What companies need to do to prepare for hurricane season--Crisis Management

What companies need to do to prepare for hurricane season--Crisis Management

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5 Things Hurricane 5 Things Hurricane Presentation Transcript

    • Tony Lentini
    • Pixel Creative Group
    • Goals
      • Take charge of your crisis
      • Resolve it
      • Minimize/mitigate public impact
      • Protect reputation & franchise
      • Take a strategic perspective
      • Make it a one-day story
  •  
    • Management & employee buy-in
    • Foolproof notification system
    • Simplicity
    • Crisis Management Team
    • Facilities risk assessment
    • Key resource contact list
    • Plan for nearby civilian facilities
    • Emerging issue identification
    • Outside perspective
  •  
    • Employee locator
    • Communications (phone & Internet)
    • Equipment
    • Transportation
    • Food & lodging
    • Generators & fuel
    • Family/community assistance
  •  
    • Run periodic tabletop exercises
      • Unannounced
      • Vary scenarios
      • Activate CMT
      • Operations and support personnel
      • Simulate govt./regulatory notifications
      • Don’t forget PR
      • Evaluate/adjust plan
  •  
    • Who needs training:
      • CEO
      • PR staff
      • Operations field managers
    • Empowerment vs. intimidation
    • Answering the 5 W’s
    • Media messaging
    • Do’s & don’ts
    • Dress, demeanor, gestures
  •  
    • Your own employees
    • News media
    • Public safety officials
    • Regulatory authorities
    • Contractors & vendors
    • Within the community
  •  
    • Relocate key people & functions
    • Offices & lodging
    • Offsite records storage
    • Transportation to/at new location
    • Communications (phone & Internet)
    • Notification system
  •  
    • Tony Lentini
    • Lentini Creative Communications
    • www.CrisisManagers.com
    • [email_address]
    • PR/Crisis Management Counsel
    • Pixel Creative Group
    • 2801 Post Oak Blvd., Suite 101
    • Houston, TX 77056
    • Mobile: 713-907-5841
    • Office: 713-622-9293
    • www.pixelcreative.com