Application form 2nd cfp cro mne diod

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Application I prepared for the cross border program croatia-montenegro from the EU. The project is currently under implementation.

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Application form 2nd cfp cro mne diod

  1. 1. Page 1 of 88 Contracting Authorities: The Agency for Regional Development of the Republic of Croatia, and The European Union represented by The Delegation of the European Union to Montenegro Cross-Border Programme Croatia-Montenegro under the Instrument for Pre-Accession Assistance (IPA), Component II, allocations for 2009, 2010 and 2011 Grant Application Form Budget lines: For Croatia: IPA 2009, 2010 and 2011 Cross-Border Programme Croatia – Montenegro 22.02.04.01. For Montenegro: BGUE-B2009-22.020401-C1-ELARG DELMNE BGUE-B2010-22.020401-C1-ELARG DELMNE BGUE-B2011-22.020401-C1-ELARG DELMNE 2nd Call for proposals PUBLICATION REFERENCE: EuropeAid/130601/L/ACT/MULTI Deadline for submission of the applications: 05 March 2012 For economical and ecological reasons, we strongly recommend that you submit your files on paper- based materials (no plastic folder or divider).We also suggest you use double-sided print-outs as much as possible Title of the action: Development of ICT for Outdoor Destinations (DIOD) Title of the measure under which the application is submitted: Priority 1: ‘Creation of favorable environmental and socio- economic conditions in the programming area by improvement of the cooperation in the jointly selected sectors and good neighborly relations in the eligible area’ Measure 1.2:Joint tourism and cultural space Total eligible cost of the action: 503.119,23 EUR Location(s) of the action: Montenegro, (Herceg Novi, Kotor, Tivat, Budva, Bar, Ulcinj) and Croatia, (Dubrovnik-neretva county) Total duration of the action: 24 months Dossier No (for official use only)
  2. 2. Page 2 of 88 APPLICANT 1/ Functional Lead Partner APPLICANT 2 Name of applicants Croatian Mountain Rescue service United Nations Development Program CO Montenegro Applicant’s Nationality1 Croatian International Organization Country of Establishment Croatia International, established by UN General Assembly Source of EU funding IPA 2009, 2010 &2011 allocation for Croatia IPA 2009, 2010 &2011 allocation for Montenegro Legal status of the applicant2 NGO, non-for profit, defined by law International organization Partner3 Name Croatian Chamber of EconomyEconomy (CCE), County Chamber Dubrovnik National Tourism Organization (NTO) of Montenegro Nationality Croatian Montenegrin Legal status Public body Public body Partner4 Name Montenegrin Mountain Rescue Service (GSSCG) Nationality Montenegrin Legal status NGO, non-for profit, defined by law 1 The statutes must make it possible to ascertain that the organisation was set up by an act governed by the national law of the country concerned. Please see the section 2.1.1 of the Guidelines for Applicants for more details. 2 E.g. governmental body, NGO, international organisation, etc. 3 Add as many rows as partners 4 Add as many rows as partners
  3. 3. Page 3 of 88 APPLICANT 1/ Functional Lead Partner APPLICANT 2 TOTAL (APPLICANT 1 + APPLICANT 2) Total eligible cost of the action (A) 226.408,56 EUR 276.710,67 EUR 503.119,23 EUR Amount requested from the Contracting Authority (B) 192.000,00 EUR 231.380,48 EUR 423.380,48 EUR % of total eligible cost of action (B/Ax100) 84,80 % 83,62 % 84,15 % Amount for activities in adjacent regions (C)5 7.050,00 EUR 3.600,00EUR 10.650,00 EUR % of Amount requested from the Contracting Authorities for activities in adjacent regions (C/Bx100) 3,67% 1,56% 2,51% APPLICANT 1/ Functional Lead Partner: Contact details for the purpose of this action: Postal address: Šibenska 41, 21000 Split, Croatia Telephone number: Country code + city code + number +385 21 781 200, +385 91 565 2848 Fax number: Country code + city code + number +385 (0)21781 202 Contact person for this action: Anñela Odrljin Contact person’s email address: aodrljin@gmail.com Website of the Applicant 1 www.gss.hr 5 Please see section 1.3 of the Guidelines for Applicants.
  4. 4. Page 4 of 88 APPLICANT 2: Contact details for the purpose of this action: Postal address: BulevarSvetog Petra Cetinskog1A Telephone number: Country code + city code + number +382 20 22 55 33 Fax number: Country code + city code + number +382 20 22 55 51 Contact person for this action: Viktor Subotić Contact person’s email address: viktor.subotic@undp.org Website of the Applicant 2 www.undp.org.me Any change in the addresses, phone numbers, fax numbers and in particular e-mail, must be notified in writing to the Contracting Authority and the Joint Technical Secretariat at any time between the deadline for submission of applications and the receipt of letters confirming the final results of the evaluation process. The Contracting Authority and the Joint Technical Secretariat will not be held responsible in case they cannot contact an applicant. NOTICE All personal data (such as names, addresses, CVs, etc.) mentioned in your application form will be processed in accordance with Regulation (EC) No 45/2001 of the European Parliament and of the Council of 18 December 2000 on the protection of individuals with regard to the processing of personal data by the Community institutions and bodies and on the free movement of such data.Your replies to the questions in this form are necessary in order to assess your grant application and they will be processed solely for that purpose by the department responsible for the European Union grant programme concerned. On request, you may be sent personal data and correct or complete them. For any question relating to these data, please contact the Commission department to which the form must be returned. Beneficiaries may lodge a complaint against the processing of their personal data with the European Data Protection Supervisor at any time (Official Journal L 8, 12.1.2001).
  5. 5. Page 5 of 88 TABLE OF CONTENTS I. THE ACTION............................................................................................................................... 6 1. DESCRIPTION.......................................................................................................................... 6 1.1. Title.................................................................................................................................... 6 1.2. Location(s)......................................................................................................................... 6 1.3. Cost of the action and amount requested from the Contracting Authority........................ 6 1.4. Summary (max 1 page)...................................................................................................... 7 1.5. Objectives (max 1 page).................................................................................................... 8 1.6. Relevance of the action (max 3 pages).............................................................................. 9 1.7. Description of the action and its effectiveness (max 14 pages)....................................... 13 1.8. Methodology (max 4 pages)............................................................................................ 21 1.9. Duration and indicative action plan for implementing the action ................................... 26 1.10. Sustainability (max 3 pages)............................................................................................ 30 1.11. Logical framework .......................................................................................................... 33 1.12. Indicators ......................................................................................................................... 34 2. BUDGET FOR THE ACTION................................................................................................. 35 3. EXPECTED SOURCES OF FUNDING.................................................................................. 35 4. EXPERIENCE OF SIMILAR ACTIONS ................................................................................ 36 II. THE APPLICANTS ................................................................................................................... 43 1. IDENTITY ............................................................................................................................... 43 2. PROFILE.................................................................................................................................. 44 2.1. Category (A1 = Applicant 1/Functional Lead Partner; A2 = Applicant 2) ..................... 44 2.2. Sector(s)........................................................................................................................... 45 2.3. Target group(s) ................................................................................................................ 50 3. CAPACITY TO MANAGE AND IMPLEMENT ACTIONS.................................................. 51 3.1. Experience by Sector (for each sector selected in 2.2.)................................................... 51 3.2. Experience by Geographical area (country or region)..................................................... 54 3.3. Resources......................................................................................................................... 55 4. LIST OF THE MANAGEMENT BOARD/COMMITTEE OF YOUR ORGANISATION..... 59 III. PARTNERS OF THE APPLICANT PARTICIPATING IN THE ACTION.......................................... 61 1. DESCRIPTION OF THE PARTNERS .................................................................................... 61 2. PARTNERSHIP STATEMENT .............................................................................................. 73 Partnership statement - Applicant 1.............................................................................................. 73 Partnership statement - Applicant 2.............................................................................................. 75 IV. ASSOCIATES OF THE APPLICANTS PARTICIPATING IN THE ACTION ............. 77 V. CHECKLIST .............................................................................................................................. 79 VI. DECLARATIONS BY THE APPLICANTS AND PARTNERSHIP AGREEMENT...... 83 VII. ASSESSMENT GRID ................................................................................................................. 84
  6. 6. Page 6 of 88 Application_Form_2nd_CfP_CRO-MNE_HGSS_DIOD.docx FULL APPLICATION FORM I. THE ACTION 1. DESCRIPTION 1.1. Title Development of ICT for Outdoor Destinations (DIOD) 1.2. Location(s) Montenegro, (Herceg Novi, Kotor, Tivat, Budva, Bar, Ulcinj) and Croatia, (Dubrovnik-neretva county) 1.3. Cost of the action and amount requested from the Contracting Authority APPLICANT 1/ Functional Lead Partner APPLICANT 2 TOTAL (APPLICANT 1 + APPLICANT 2) Total eligible cost of the action (A) 226.408,56 EUR 276.710,67 EUR 503.119,23 EUR Amount requested from the Contracting Authority (B) 192.000,00 EUR 231.380,48 EUR 423.380,48 EUR % of total eligible cost of action (B/Ax100) 84,80 % 83,62 % 84,15 % Amount for activities in adjacent regions (C) 7.050,00 EUR 3.600,00EUR 10.650,00 EUR % of Amount requested from the Contracting Authorities for activities in adjacent regions (C/Bx100) 2,97% 1,56% 2,51% Please note that the cost of the action and the contribution requested from the Contracting Authorityhave to be expressed in <EURO
  7. 7. Page 7 of 88 Application_Form_2nd_CfP_CRO-MNE_HGSS_DIOD.docx 1.4. Summary (max 1 page) Total duration of the action 24 months Objectives of the action Overall objective is to contribute to the integration of the economy in border areas by encouraging cooperation in the field of tourism Specific objectives: 1.Improvement of technical capacities for development of outdoor tourism 2. To develop and solidify inter cluster cooperation, human resource needs and joint promotion. Programme measure Measure 1.2: Joint tourism and cultural space Partner(s) of the applicants (specify the country) National Tourism Organization, Montenegro; Mountain Rescue service, Montenegro; Croatian Chamber of Economy – County Chamber Dubrovnik , Croatia Target group(s)6 Tourism Businesses andrelated clusters, such as: tourist agencies, equipment rental providers, outdoor tourism operators, other associated clusters, (restaurants, food producers, souvenir producers, etc.) Estimated number of these businesses is minimum 60 in the target area. Ministries and other institutional stakeholders, such as; Ministries responsible for tourism, Local regional and national tourism associations/organizations (minimum 6), professional associations (tourism operators associations, food producers associations, etc., minimum 6) Mountain Rescue Services in both areas (At least 40 members) Final beneficiaries7 International and local tourists - apx.10000 tourists in target areas. Policy makers – On Local, Regional and National level, such as government ministries, development agencies, tourist organizations, NGOs, etc. Local and regional residents on both sides of the border Workforce in Outdoor tourism sector – Semi-Qualified and unqualified. Associated Clusters– not directlyparticipating in the project Estimated results 1.1 Improved capacity for trail management and rescue services 1.2 established ICT information system, (Geoportal and mobile app) for real time data acquisition and consumer information 2.1 established mechanisms for improved cooperation between associated business clusters 2.2 improved safety and instructional capacities 2.3 joint tourism product promoted internationally Main activities 1 Development of Technical capacities 2. Improvement of outdoor tourism management 3 Development of Human Capacities 4. Communication and promotion Where applicable, clearly indicate the sector8 , theme, or geographical area specified in the call for proposals to which the proposed action would apply. 6 “Target groups” are the groups/entities who will be directly positively affected by the project at the Project Purpose level – See paragraph 2.3 in Section II for the list. 7 “Final beneficiaries” are those who will benefit from the project in the long term at the level of the society or sector at large.
  8. 8. Page 8 of 88 Application_Form_2nd_CfP_CRO-MNE_HGSS_DIOD.docx 1.5. Objectives (max 1 page) Describe the overall objectiveto which the action aims to contribute towards and the specific objective(s)that the action aims to achieve. Bear in mind that the action needs to have impact across the border and that the objectives should refer to the cross-border area, not just one side of the border. The overall objective of this action is to contribute to the integration of the economy in the cross border area by encouraging cooperation in the field of tourism and associated clusters. This objective is one which is focused on improvement of conditions in the program area relating to economic and tourism development and the need to develop cross border actions that will further create an enabling environment for the development of joint products in the area. While tourism development is central to the objective, it is the cross border cooperation aspect that is of the greatest importance, as it is essential to sustainability. This action will seek to improve collaboration amongst stakeholders on all levels, including individuals, businesses, and associations of businesses, local, regional and national authorities on both sides of the border through facilitation of joint participation in the development of a cooperative area. This means working towards better capitalization and usage of human and natural resources, such that they are positioned as joint advantages. It has been established by the European Commission that cross border economic and social co-operation is an effective instrument not only for confidence building and overcoming conflicts based upon national identities, but also for establishing a platform for future cooperation in other areas that are of regional and local importance. The combination of tourist offers from both destinations and their joint promotion could create a synergy which can generate the effect of growth in both the number of tourists and income generated from tourism and associated businesses on both sides of the border. Natural, historic/cultural and associated assets are equally important, but without clear vision, understanding of the opportunities and lack of crucial cooperation, these potentials remain unused thus resulting in socio-economic and demographic decay of local, rural and other communities in the whole cross- border region which is addressed by this objective. The Specific objectives of this project are: 1. Improvement of technical capacities for development of outdoor tourism; Meaning primarily the creation of a fully functional “Geoportal”, (web site based on GIS platform) and mobile applications, (2), for data acquisitionand improved communications. This is an innovative approach, as there is sometimes insurmountable level of problems to acquire accurate data on outdoor tourism and related resource usage, as traditional methods do not provide disaggregated data about preferences, specifically what resources were accessed upon arrival. The combined Geoportal and mobile applications would enable more efficient data collection on users which then can lead to improved policy development for the sector. Additionally, the objective refers to the improved technical, (safety), capacities provided by mountain rescue services that are essential to ensuring a safe destination as well as their ability to directly impact policy development as relates to outdoor tourism development. 2. To develop and solidify inter cluster cooperation, human resource needs and joint promotion.; Firstly, this means building better connections between associated clusters that provide service or products that can be combined to improve the quality of the cross border destinations overall tourism product offering.Secondly, this means the establishment of sustainable domestic base of qualified outdoor activity and rescue service instructors, based upon the idea that increased competitiveness and sustainability for the region in the tourism sector requires an ongoing effort to capitalize on existing assets that are on both sides of the border, but due to a lack of qualified instructors domestically, sustainable skills development structures are as yet underdeveloped, and their connection to the labour market is as yet not 8 See paragraph 2.2 in Section II for the list of Sectors.
  9. 9. Page 9 of 88 Application_Form_2nd_CfP_CRO-MNE_HGSS_DIOD.docx solidified. Thirdly, this means undertaking a joint effort to develop a stronger inbound international tourism base through targeted promotional efforts. 1.6. Relevance of the action (max 3 pages) Please provide the following information: − Provide a general and detailed presentation and analysis of the problems and their interrelation at all levels. Due to unfavourable economic conditions in the border region of Croatia and Montenegro, there have been insufficient investments in tourism in general that significantly reduce the chances for promotion of exceptional natural and cultural values in the area. Insufficiently developed skills for human resources development that is a necessary precondition for development of sustainable tourism offers in the region is a critical problem. There is also a severe lack of connection between related services and product offerings that are essential to a competitive overall product. The lack of generating instructional skills at the local and regional level within various subsectors, (guiding skills have been developed to a certain degree, but for sustainability purposes there is a need to develop a base of local activity instructors, (e.g. raft, hike, bike, kayak, etc.), as well as a local base of safety service providers which is also under- developed and essential to ensuring safety of inbound tourists. On both sides of the border there is a need to provide, locally based training in provision of services related to outdoor tourism. The need to develop a strong instructional base and thereby improve guiding quality on an regular basis in these sectors represent not just an improvement of quality service provision, but also to ensure safety provision which is essential for these activities to develop sustainably. Insufficient data gathering and promotion capacities of is the second problem which in a way comes out from the one previously mentioned. The region lacks a consistent marketing approach and brand identity. The region has underdeveloped distribution and communication channels that could be strengthened by improving ICT usage. Online distribution and data acquisition channels are particularly underdeveloped, and with the increasing trend for online travel bookings and the usage of mobile applications for information gatheringamong Europeans, this puts the region at a disadvantage to its competitors. There is also a lack of regional product recognition, which is in a lesser way tied to the lack of standardized approaches in activity instructionthat could unify all outdoor operators in the region. Currently, several approaches exist, (e.g. adrenalin, extreme, active adventure), but they can be confusing to visitors who are just learning about the region and also makes tracking and classifying of services used more difficult. While some capacity exists to provide integrated product offers, the current lack of communication and resulting product development between associated cluster, (restaurants, food producers, souvenirs, etc.), has resulted in a fractured offering which leaves tourists without a effective means to access a better product and businesses as a result having lower revenues from the arrivals that currently exist. It also prevents the integration of products that are currently in higher demand on the marketplace and usually are sold at added value higher price point. This lack of better integrated products also has a poor effect on promotional efforts as there is a weaker offering that reduces the ability to truly present the regions potential in a competitive fashion. − Provide a detailed description of the target groups and final beneficiaries and estimated number on both sides of the border. Target Groups are: • Tourism businesses andrelated clusters, such as: tourist agencies, equipment rental providers, outdoor tourism operators, other associated clusters, (restaurants, food producers, souvenir producers, etc.) Estimated number of these businesses is minimum 60 in the target area. • Mountain Rescue Services and Individual rescuers/responders; at least 40 individuals who are trained in various areas of response provision and using the GEOPORTAL GIS base
  10. 10. Page 10 of 88 Application_Form_2nd_CfP_CRO-MNE_HGSS_DIOD.docx • Ministries and other institutional stakeholders, such as; Ministries responsible for tourism, Local regional and national tourism associations/organizations (minimum 6), professional associations (tourism operators associations, food producers associations, etc., minimum 6). Final beneficiaries are: • International and local outdoor activity tourists - apx.5000 tourists in target areas. • Policy makers – On Local, Regional and National level, such as government ministries, development agencies, tourist organizations, NGOs, etc. • Local and regional residents on both sides of the border • Workforce in Outdoor tourism sector – Semi-Qualified and unqualified. • Associated Clusters – This means members of target clusters not directly participating the project, (outside of the project area or currently weak capacity) − Identify clearly the specific problems to be addressed by the action and the perceived needs and constraints of the target groups. Areview of problems and needs by the partners presented the following particular areas: - Lack of joint usage of ICT tools on the development of outdoor tourism - non-integrated products, (poor connections between related clusters) - need to provide sustainable and certified skills training on an regular basis at the regional level - need to facilitate cross border cooperation between relevant stakeholders The needs of the target groupswerealso identified through employer representative bodies and extensive pre-project research and stakeholder communications. The needs are: 1. Improved methods for promoting and developing products and gathering information on market trends; 2. Improve web promotion and usage of mobile applications in line with international trends 3. Improve means to communicate between tourism businesses and associated clusters 4. Increase access to relevant international trade events 5. internationally comparable qualification structure for outdoor tourism to be developed; There is currently a basic level of usage of ICT in promotion and data acquisition as relates to tourism development in the region, but as web platforms and now the development of mobile applications for smart-phones is a rapidly expanding a developing area, there is a need to capitalize on these tools and the potential they offer in terms of gaining more specific data about tourist activity in the region and ensuring that potential tourists are able to access information that both presents the region in a way that caters to the diversity of demand and enables the highest level of ease of access to that information, both of which are currently at weak levels. Current trends on the international marketplace, as demonstrated via the CBI reports on European tourism from 2006, 2007, 2008, 2009, and 2010, indicate that there is consistent and substantial growth in demand for tourism products that have a high variety of product mix, (activities, food products, cultural sites, etc.), provided in a single offer. Despite the existence of all of these assets within the cross border region, poor communication between related clusters, (restaurants, food producers, cultural sites, nature parks, outdoor tourism service providers, etc.), has resulted in product offering that are failing to meet the current trends on the international marketplace.All of this is based upon shortcomings and poor capacity in areas such as supply chain management, business planning, product development and promotion. Improvingcommunication and providing related trainingsto these stakeholders will directly address this problem. More and more entrepreneurs would like to start setting up tourism operations to provide the growing outdoor sector with the services being sought, but are struggling to find competent qualified guides who unfortunately can be difficult. Those who do have some training are often trained in a variety of ways that are by no means related or valid to the market demands. At the same time, more and more young people are entering the outdoor leisure industry, but they face difficulties in finding the right training programs and qualifications to become guides in outdoor activities especially if they wish to practice their trade in the cross border region. It can therefore be argued that although the industry continues to flourish, employers and employees have difficulties matching each other’s requirements because viable training is practically very limited,
  11. 11. Page 11 of 88 Application_Form_2nd_CfP_CRO-MNE_HGSS_DIOD.docx and when available is cost prohibitive and there is a lack of co-ordination and implementing controls and standards within the individual activity subsectors, which clearly limits staff mobility and employment potential. − Demonstrate the relevance of the action to the needs and constraints in general of the cross-border area and to the target groups/final beneficiary groups on both sides of the border in particular and how the action will provide the desired solutions, in particular for the targeted beneficiaries and population. The core needs and constraints will be directly addressed through an effort to improve on ICT usage, improve inter-cluster communication and cooperation, targeted training effort to develop both instructional and guiding skills, as well as the improvement of training skills for rescue services. As this project implies, among others, introducing a methodological approach in tourism planning and managing through networking, transfer of knowledge, cluster initiative and modern marketing elements that enable inclusion of all relevant stakeholders in outdoor and active tourism development, it will provide tourists an experience for remembering raised out of attractive tourist product and sense of destination as whole. An important element in this concept is to bring different stakeholders that were not usually working together (business sector, institutions, tourism boards, outdoor clubs, Mountain Rescue Services) to develop the new tourism products, raise some of the security issues, and set an example for future initiatives in the project area. The need for upgrading light infrastructure and equipment needs will be addressed by supplying of equipment for selected areas (paths, resting points) and realization equipment supply. These actions will be based on the results from facilitated consultations of relevant stakeholders related to outdoor tourism and their decisions made by tourism expert’s search which will determine concrete and actual needs for improvements. With relatively high turnover in the labour force, (outdoor guides tend to be younger, often college students), developing activity based instructors will enable easierregular training of the labour force for outdoor tourism businesses with greater frequency. The project will take a huge step towards meeting these needs. It will provide a solution jointly agreed by employers and training providers that will encourage and maintain the continued growth and development of the outdoor leisure labour markets. − Demonstrate the relevance of the action to thepriorities and requirements presented in the Guidelines of the Call. In particular, demonstrate the cross-border impact of the action and the added value which the cross-border cooperation adds to the situation in the border area, including elements such as promotion of gender equality and equal opportunities. As is stated in the guidelines for applicants, the global objective of the CBC Programme is “to improve quality of life in the cross-border area between Croatia and Montenegro.” More specifically, the project directly addresses Measure 1.2: “Joint tourism and cultural space” By supporting the joint development of outdoor tourism, through related training and education as well as improvement of ICT usage in promotion and data gathering the project will encourage what is directly referenced in the guidelines, “Measure 1.2 is the main economic measure of this Programme since tourism and tourism related services are the main impetus for economic development of the area. These services represent the highest share in regional GDP. Tourism related services also employ the highest number of people in the force, therefore it is essential to broaden the spectra of services, prolong tourist season, offer higher quality of services based on authentic local products, tradition and culture”. This project will as such mobilize the productive potential of the areas involved and contribute to their sustainable development. In particular project will concentrate on following specific activities, amongst other: • Joint marketing initiatives, (improve usage of ICT in marketing efforts and inter-cluster cooperation strengthening); • Quality improvement schemes (qualification of activity instructors, guides and rescue service providers, etc); • Joint tourism promotion and marketing initiatives, including in particular initiatives to promote cross-border regional identity as a tourist area: promotion activities such as preparation and distribution of information and promotional materials on the cross border area and its
  12. 12. Page 12 of 88 Application_Form_2nd_CfP_CRO-MNE_HGSS_DIOD.docx products, joint participation at tourism fairs, public awareness activities and information services to the local businesses and communities, communication campaigns to improve awareness of natural and cultural heritage and tourism contribution to development etc; • Improvement of safety standards in both countries in order to assure better international recognition of high quality outdoor tourism products. This project will enhance a cross-border capacity building, (institutional cooperation), it will ensure gender equality policy implementation and gender mainstreaming, (ensuring minimum numbers of women are included in training efforts) and finally, it will promote and contribute to the sustainable development and environment protection, (ensuring that safety measures, risk prevention and environmental protection are built into all training and capacity building aspects) − Indicate any specific added value elements, in particular promotion or consolidation of public/private partnerships, innovation and best practices, or other cross-cutting issues such as environmental issues, promotion of gender equality and equal opportunities, needs of disabled people, rights of minorities and rights of indigenous peoples. A core aspect of the project is the introduction of innovation in the creation and promotion of tourism region with ICT technology. The target region on both sides of the border is a region with a large number of youth, who have minimal opportunity for employment, and strengthening the tourism offer in the way it is conceived with this project, young people will have greater chances for employment through the support that can be achieved. It automatically evaluates the equality of the youth, who are currently in the category of the population which is among the excluded groups. Since a large portion of the youth in the region is female, the effort will additionally improve conditions for their employment and equal participation in promoting the development of the region, and will specifically seek to ensure that a minimum of 20% of businesses that participate in the cluster related activities are owned by females. Due to the creation of local/regional instructors, the ability to repeat training activities in the future will also be enabled and in fact is a key aspect of the projects sustainability. The project’s developments will also act as a platform to enable cross sector cluster from all involved clusters to align the content of their programmes with the needs of the market on an ongoing basis as a clear best case practice example.
  13. 13. Page 13 of 88 Application_Form_2nd_CfP_CRO-MNE_HGSS_DIOD.docx 1.7. Description of the action and its effectiveness (max 14 pages) Provide a description of the proposed action including, where relevant, background information that led to the presentation of this proposal. This should include: 1. Expected results (max 5 pages). Indicate how the action will improve the situation of target groups/beneficiaries as well as the technical and management capacities of target groups and/or any local partners where applicable. Be specific and quantify results as much as possible. Indicate notably foreseen publications. Describe the possibilities for replication and extension of the action outcomes (multiplier effects). Following a logical path in reverse from outputs to goals, the project will have the following outputs; The establishment of a policy recommendation on mountain trail management will be developed for Croatia, with technical assistance from the project partners from Montenegro who have already collaborated in the preparation of the already passed Montenegrin Law On Mountain Trails, to support the 1st expected result, “Improved capacity for trail management and rescue services”. This result is also being supported by the additional outputs of “13 GSSs equipment sets delivered”&“At least 100 km trails mapped with GPS”. Doing the needed activities to achieve these outputs and the expected result, the capacity of these two organizations will be significantly improved, supporting the 1st specific goal “Improvement of technical capacities for development of outdoor tourism. Additionally, the outputs for result 1.2, “established ICT information system, for real time data acquisition and consumer information”, namelythe Geoportal and 2 mobile applications being functional by month 12 of the project, will improve usage of ICT in accessing and researching the marketplace as well as in promotion, which by generating the output of 3000 hits on the geoportal and 2000 downloads of the mobile app by the end of the project, also supports the first specific goal, “Improvement of technical capacities for development of outdoor tourism”. These act to improve the situation of the targets group by functioning to address the expressed weakness “Lack of joint usage of ICT tools on the development of outdoor tourism”, as well as the perceived need of “Improve web promotion and usage of mobile applications in line with international trends”. The 80 participants from relevant associated clusters who will take part in 3 seminars on cluster networking and product integration and 3 new inter-cluster agreements that will confirmed by the end of projectdirectly support expected result 2.1, “established mechanisms for improved cooperation between associated business clusters”. This result is specifically intended to aid the weakness of poor communications that currently exist between these cluster members and tourist businesses by directly connecting them and assisting them in creating offers that make use of the associated cluster products.The stated weakness of a “need to facilitate cross border cooperation between relevant stakeholders” is directly addressed by these and the perceived need of tourism sector actors of “Improved means to communicate between them and associated clusters, is also directly addressed by developing the missing communication mechanism. The qualification of 4 outdoor activity instructorsalong with the qualification of at least 10White Water Rescue providersand 8 ITLS instructors supports result 2.2, “improved safety and instructional capacities”which will serve to address the target group problems related to, low quality level of services, inadequate skills for domestic based human resource development, and the need to provide sustainable valid skills training on an ongoing basis at the regional level and will be confirmed by the output of 3 firms cooperating with instructors to train their staff one year of the end of the project. Additionally, the 8 jointly promoted products at the international levelwill directly address and improve the situation with target groups as stated, “Increased access to relevant international trade events” and 7 international inbound operators take part in promotional tour supports result 2.3, “joint tourism product promoted internationally”, which in turn supports the creation of 4 of new agreements with inbound tour operators. All of which contributes to specific goal 2. “To develop and solidify training methodologies and promotional capacities”.
  14. 14. Page 14 of 88 Application_Form_2nd_CfP_CRO-MNE_HGSS_DIOD.docx All of this put together will enable better growth of tourism in the target region, (an anticipated 4% increase in tourism arrivals over 2011 levels within a year of the project’s completion), which in itself supports the overall goal, “To contribute to the integration of the economy in border areas by encouraging cooperation in the field of tourism”. Throughout all of this, there will be a direct improvement to management and technical capacities both for the project partners as well as the target groups. By implementing this effort, both partners will gain valuable experience in managing EU funded cross border projects, managing partnerships with relevant institutions to achieve a joint set of goals under these funding schemes, and increased capacity to cooperate on a regional basis in the process of Europeanization of standards. The qualification of instructors and rescue service providers are of critical importance to the effort as a whole as they provide the long needed platform for domestic capacity in development of HRD in the outdoor sector, thereby enabling repetition of the activities for years to come. This is particularly true when combined with improved trail management which will allow for other stakeholders in the region to cooperate in implementing related training activities. 2. The proposed activities and their effectiveness (max 9 pages). Identify and describe in detail each activity to be undertaken to produce the results. Add as many tables as there are activities. Justify the choice of the activities, and specify where applicable the role of each partner (or associates or subcontractors) per activity. In this respect, the detailed description of activities must not repeat the action plan to be provided in section 1.9 below. Identify and quantify the expected results per each activity as much as possible. The list of activities will be drawn up using the following format (please use this table for each and every activity): Activity No 1 Activity Title Development of Technical capacities Description of the activity This group of activities is aiming at development of technical capacities of the target areas various stakeholders in development of outdoor tourism and it is divided by nature of intervention in three sub- categories: 1.1. Preparation of policy recommendations as regards to trail management security and signage in Croatia; Activity will entail forming of the working group between including but not limited to; the Chamber of EconomyEconomy, Tourism Boards and local and regional government stakeholders and other relevant stakeholders like mountaineering, hiking and biking associations, in order to address the preparation of policy recommendationsthat should be taken under consideration in the overall development process. Recommendations will address the minimum security, labelling, signage and cartography presentation standards in order to address issues relating to uniformity, security conditions, warning signs etc. that will make paths safe for visitors. It will define various categories and types of paths and trails and relevant bodies in charge for monitoring and maintenance of the recommended standards. Working group will meet at least four times, being coordinated by the HGSS. Croatian Ministry of Tourism will be part of the working group, together with Croatian Tourism Board.. UNDP MNE, NTO, GSSCG and the Montenegrin Ministry of Sustanable Development and
  15. 15. Page 15 of 88 Application_Form_2nd_CfP_CRO-MNE_HGSS_DIOD.docx Tourism will participate in the initial phase by expressing their own experiences in the process and ensure input of their ownoutcomes being applied in MNE that will be used as template format to compare and build upon regulations in Croatia. Activity will take place in Croatia 1.1.1. Upgrading and mapping of existing trails markers and signage Activity will entail identification and field inspection of the needed repairs and upgrades of the existing trail markers and signage. A minimum of 100 km of trails – 50km in each bordering area will be upgraded by the first half of the project, ensuring that they meet recommended standards.Trails will also be GPS mapped and processed in Geoportal GIS databaseattributing other relevant data on offer. Once finalised it will be made available for public downloads for GPS use. At least same amount of trails will be correspondingly GPS marked in each area. HGSS and GSSCG will organize trails signage and markers upgrade through the local mountaineering associations in each area. Collected data will be handed over to NTO and HGSS who will manage cartography processing in relevant GIS base platform. 1.2. Equipping GSS Services in both countries with rescue equipment Activity will concentrate on supply of necessary equipment for basic rescue, swift water rescue, winter mountain rescue, (2 snowmobiles), and Medical response. That will enable better organisation of the rescue services needed to ensure a safe and well organised outdoor tourism destination image. 1.3. Development of ICT tools and capacities is important for presentation of the offer and products, especially for targeted group of outdoor tourists. It will enable them timely preparationfor holidays and selection of destination from their homes arriving at destination with applications already installed in their mobile phones, tablets, GPS devices or MP3players. The development process has three sub- activities; 1.3.1. GEOPORTAL/GIS platform HGSS will use the mapping data provided as input and associated data relating to the integrated offer of the region as build out data to complete the content of the site. This will mean cooperating with all of the partners to access the needed data that they will not acquire on their own. They will engage an ICT/Web development expert to assist in creation of the portal and posting of content as it becomes available. They will also need to acquire software to properly maintain the site, (current generation GIS platforms). 1.3.2. Development of mobile applications UNDP and NTO will cooperate in engaging a developer to create two mobile applications. These two applications will not have substantially different content or function, (providing information on the region and generating feedback through user input as primary functions), but with the prevalence of multiple operating systems in the
  16. 16. Page 16 of 88 Application_Form_2nd_CfP_CRO-MNE_HGSS_DIOD.docx smart-phone and tablet world, (IPhone, Android, Microsoft, etc.) it will be decided which 2 platforms offer the best chance for market penetration and separate applications will be developed for these. It is anticipated that there will be at least one open source application with lower cost of market access and one which will be for a closed source format which will cost slightly more as they generally have a clearance process to ensure there are no malicious codes written into the software. Responsible/implementing Applicant/Partner/Associate HGSS Location of the activity Dubrovnik-neretva County in Croatia, coastal municipalities in MNE Role of other Applicant/Partner(s)/ Associate(s)/Subcontractors (if applicable) UNDP will assist in data collection and provide technical support to GSSCG in activity 1.2 and 1.3; NTO will ensure data base maintenance; UNDP will also work with HGSS to manage secondary procurement of the necessary equipment; CCE will participate and host in activity 1.1.and coordinate with National TB and other stakeholders in gathering data. Subcontractors: IT experts will handle the development of the mobile applications as well as initial set-up and maintenance of the Geoportal. Output(s) 1 prepared policy recommendation on trails management by the end of the project, 13 GSSs equipment sets delivered, At least 100 km trails mapped with GPS, Geoportal and mobile applications functional by the end of year one of the project Forecasted resources (e.g. number of staff, equipment, travel, services etc.) Project Staff HGSS and CCE, UNDP PM, UNDP PC, UNDP PA, GSSCG AC, NTO PM, NTO PA, NTO FC, NTO TA Travel, provision of software and hardware, supply of equipment for rescue services, rent of premises for workshops, catering, outsourcing of technical services ( legal expert, GIS/ITC experts) If the activity will take place in an adjacent region, (otherwise, put: N/A)9 N/a Forecasted expenditure with reference to the number and title of the budgetary line(s) in Annex B Applicant 1Applicant 2 1. Human Resources €24.348,00 €27.261,05 2. Travel €2.190,00 €750.00 3. Equipment and supplies €49.235,00 €77,000.00 5. Other costs, services €22.250,00 €12,000.00 6. Other € 1.000,00 €1.000,00 Expected results 1.1 Improved capacity for trail management and rescue services 1.2 established ICT information system for real time data acquisition and consumer information 9 If there are activities planned in adjacent regions of the programme area, please note that the total expenditure required for their implementation must be expressed on the cover page of the Application Form and in section 1.3. According to article 97 of the IPA IR (718/2007), EU funding may finance expenditure incurred in implementing operations or part of operations in adjacent areas up to a limit of 20% of the respective EU allocation for each country under the Cross-Border Programme. Under this Call for Proposals, an indicative amount of € 216,000 for Croatia and € 270,000 for Montenegro may be assigned to finance applications with activities totally or partially taking place in adjacent areas. Please see for reference section 1.3 of the Guidelines.
  17. 17. Page 17 of 88 Application_Form_2nd_CfP_CRO-MNE_HGSS_DIOD.docx Activity No 2 Activity Title Improvement of outdoor tourism management Description of the activity 2.1 Tourism associated businesses mapping (review of business cooperation models, supply chain potentials identification) - Initial desk research will be performed by the CCE on one side and UNDP with assistance from NTO on other to gather all data available for the are on existing services providers in various associated clusters like: food production, hospitality, product creation, marketing, various adventure type activities as well as relevant institutional support providers mapping current services range and abilities to network amongst each other and extend efficiency of current resources and know- how; - interviews will be performed with at least 100 various entities in each area based on created questionnaires; 2.2 Workshop on institutional cooperation support models- will be organized on 2, one day workshop, with aim to identify areas for services improvement – targeting both SMEs and support institutions for at least 40 participants 2.3 Series of seminars on business clusters, inter- cluster cooperation and joint tourism products creation at cross border area Series of three, one day seminars should provide an insight in potentials for creation of networks and cooperation models between the tourism service providers and other sectors (food and beverages, activity, hotels, agencies, etc). 2 workshops will be organized in RH and one in MNE, assuming participants from both regions will attend seminars.As a process that will have its follow-up, a contest will be created to get the participants to create inter-cluster cross border products, with the best concepts selected to further continue the development process and coordinate work through a mentorship process. The chosen partners will continue to design their products and cooperate in process facilitated by experienced tourism supply chain/business clusters experts as mentors. 2.4 Workshop on effective use of ICT tools in marketing and promotion As an important tool for promotion, ICT promotion tools, methods and technical options as well as trends will be presented to the participants of the 2 days workshop – both institutional and targeted cluster members. The idea is to widen participant’s knowledge and trigger the process of recognition and design/use of the appropriate technology and tools for their business promotion, as well as cooperation and information sharing. Responsible/implementing Applicant/Partner/Associate UNDP
  18. 18. Page 18 of 88 Application_Form_2nd_CfP_CRO-MNE_HGSS_DIOD.docx Location of the activity Dubrovnik-neretva County in Croatia, coastal municipalities in MNE Role of other Applicant/Partner(s)/ Associate(s)/Subcontractors (if applicable) CCE will coordinate activities on the Croatian side of the border and coordinate the first two sub-activities with direct input from UNDP and NTO Subcontractors: Inter-Cluster, (supply chain management), experts, business planning and development experts, marketing and promotion experts Output(s) 80 participants take part in 3 seminars 3 new inter-cluster agreements confirmed by the end of project Forecasted resources (e.g. number of staff, equipment, travel, services etc.) Project Staff, CCE,PM UNDP, PCUNDP, PA UNDP, venues for workshops, presentation equipment, travel, catering services, consumable materials for presentations and workshops, printed materials If the activity will take place in an adjacent region (otherwise, put: N/A)10 N/a Forecasted expenditure with reference to the number and title of the budgetary line(s) in Annex B Applicant 1 Applicant 2 1. Human Resources €20.770,00 €18.815,11 2. Travel € 2.190,00 €750,00 3. Equipment and supplies €0.00 €0.00 5. Other costs, services € 12.700,00 €12,420.00 6. Other €0.00 €0.00 Expected results 2.1 established inter business clusters mechanisms for improved cooperation Activity No 3 Activity Title Development of Human Capacities Description of the activity 3.1 Trainings of trainers in selected activity area A review of the output generated from the original DOT project, (currently under implementation), will be made to confirm a pilot activity that is closest to having the needed critical mass to generate qualified instructors. Following this, an expert instructor trainer in the chosen area will be engaged to organize training for instructors. Review of this process across multiple activities, (hike, kayak, climb, etc.), has shown that the process of training new instructors include their running of a training for less skilled individuals under the guidance of the IT so a general training effort will be organized to enable the individuals who pass to instructor level to complete this step. 3.2. Training of trainers/future trainers for rescue services As with the Activity training, a training of rescue service personnelwill be organized, building upon current trainings in 10 If there are activities planned in adjacent regions of the programme area, please note that the total expenditure required for their implementation must be expressed on the cover page of the Application Form and in section 1.3. According to article 97 of the IPA IR (718/2007), EU funding may finance expenditure incurred in implementing operations or part of operations in adjacent areas up to a limit of 20% of the respective EU allocation for each country under the Cross-Border Programme. Under this Call for Proposals, an indicative amount of € 216,000 for Croatia and € 270,000 for Montenegro may be assigned to finance applications with activities totally or partially taking place in adjacent areas. Please see for reference section 1.3 of the Guidelines.
  19. 19. Page 19 of 88 Application_Form_2nd_CfP_CRO-MNE_HGSS_DIOD.docx International Life Trauma Support (ITLS). This is a precursor to their ultimately being trained as instructors themselves, which will take place as a follow up sub-activity. Additionally, there will be an effort to build upon the training provided in the project “DOT”, in which training was provided in the field of swift water rescue. Within this project, training on White Water Rescue will be conducted, in order to create preconditions for future swift water rescue instructors which will create a stable and sustainable basis at the domestic level for long term HRD. 3.3 Advanced cartography/GIS/ workshop As mentioned in activity 1, there will be acquisition of new GIS software. This new software to be used by Geoportal base will enable creation of Geographic information system, which is fairly complex to operate. It can enable variety of analysis and data collection and use options for benefit of users institutions in data mapping, cartography and analysis. As such, there will be a training provided in the usage of this software. Responsible/implementing Applicant/Partner/Associate UNDP Location of the activity Dubrovnik-neretva County in Croatia, coastal municipalities in MNE Role of other Applicant/Partner(s)/ Associate(s)/Subcontractors (if applicable) HRGSS will coordinate activities on the Croatian side of the border and specifically coordinate the final sub-activity with direct input from UNDP and GSSCG Subcontractors: ITLS instructors/assessors, White Water rescue instructors, Outdoor activity instructors/assessors, cartography/GIS expert, Output(s) Final, (1), precondition for GSSCG to become a member of international ITLS completed, At least 10 newly qualified White water rescue providersAt least 4 new qualified outdoor activity instructors Forecasted resources (e.g. number of staff, equipment, travel, services etc.) HGSS PM, Training Coordinator, GIS coordinator, External IT expert for GIS; UNDP PM, UNDP PC, UNDP PA, GSSCG AC, NTO TA, venues for workshops, presentation equipment, travel, catering services, consumable materials for presentations and workshops, printed materials. If the activity will take place in an adjacent region (otherwise, put: N/A)11 Part of the trainings under activity 3.2. for WWR will take part a Cetina river in Split-Dalmatia County Forecasted expenditure with reference to the number and title of the budgetary line(s) in Annex B Applicant 1 Applicant 2 1. Human Resources €12.850,00 €20.956,01 2. Travel € 2.405,00 € 750,00 3. Equipment and supplies €0,00 €0,00 5. Other costs, services €16.750,00 €18,120.00 11 If there are activities planned in adjacent regions of the programme area, please note that the total expenditure required for their implementation must be expressed on the cover page of the Application Form and in section 1.3. According to article 97 of the IPA IR (718/2007), EU funding may finance expenditure incurred in implementing operations or part of operations in adjacent areas up to a limit of 20% of the respective EU allocation for each country under the Cross-Border Programme. Under this Call for Proposals, an indicative amount of € 216,000 for Croatia and € 270,000 for Montenegro may be assigned to finance applications with activities totally or partially taking place in adjacent areas. Please see for reference section 1.3 of the Guidelines.
  20. 20. Page 20 of 88 Application_Form_2nd_CfP_CRO-MNE_HGSS_DIOD.docx 6. Other € 0,00 €0.00 Expected results 2.2 improved safety and instructional capacities Activity No 4 Activity Title Communication and promotion Description of the activity 4.1 Design and printing of promotional materials As in any promotional effort, there must be production of some standard items for use at trade events and so forth. In this effort, a “Map” of the area will be generated with related data laid in and additional information on the back. This will obviously require a design and printing effort. Additionally, there will production of a short promotional video of approximately 10 minutes in length, (created so as to be able to be broken into shorter clips that will be used at trade events by NTO, and also available via both the Geoportal and mobile application. The video shorts will broken into various subsectors and categorized such that the feedback from download and view numbers will provide data on market demand. 4.2. Visit to two international "outdoor/adventure" trade event in Europe While the NTO regularly visits a variety of international trade events as part of its ongoing activities, there exist highly targeted events in the outdoor sector that have yet to be attended. What is more, local operators have not wanted to make the expense of travelling to such events, and a visit to this will help them to see the benefit of doing so. As such, a select group including the operators involved in the mentoring process will travel to a targeted event twice during the effort, first to take in the total experience and network where possible, and second to build on the experience of the first and focus on pure business networking, including promoting the now fully developed new products.4.3 Organization of promotional tour for key international inbound operators and specialized media As an additional item of promotion, the project will select via competitive process top international tour operators in the outdoor tourism sector to visit the project area and see first- hand the offering. This will include a tour of the region, a facilitated meet and greet with local operators and taking part in selected parts of currently available itineraries. This has been shown through extensive past experience of the partners to be highly effective in ensuring new agreements between domestic operators and internationals. 4.4 EU visibility actions As is required in all EC funded projects there is an effort to promote the effort and specifically the EC’s involvement. This will involve Kick-off meetings (2) / press conferences (4) and local and regional advertising in print and online media. This will also make use of the developed promotional videowhich will be provided to various media outlets for use in their own
  21. 21. Page 21 of 88 Application_Form_2nd_CfP_CRO-MNE_HGSS_DIOD.docx programming relating to the EU. Responsible/implementing Applicant/Partner/Associate NTO Location of the activity Dubrovnik-neretva County in Croatia, coastal municipalities in MNE Role of other Applicant/Partner(s)/ Associate(s)/Subcontractors (if applicable) CCE will coordinate activities on the Croatian side of the border Subcontractors: experts in creation of promotional materials Output(s) 8 jointly promoted products at the international level 7 international inbound operators take part in promotional tour Joint products promoted in at least 3 international press media Forecasted resources (e.g. number of staff, equipment, travel, services etc.) HGSS PM, CCE Tourism development expert; Admin Assistant; CG: NTO PM, NTO PA, NTO TA, venues for facilitated meetings, presentation equipment, travel, catering services, accommodation, Bus rent, consumable materials for presentations, printed materials. If the activity will take place in an adjacent region (otherwise, put: N/A)12 N/a Forecasted expenditure with reference to the number and title of the budgetary line(s) in Annex B Applicant 1: Applicant2: 1. Human Resources €14.200,00€25.421,42 2. Travel €10.200,00 €10,350.00 3. Equipment and supplies €0.00 €0.00 5. Other costs, services €16.000,00 €33,250.00 6. Other €0.00 €0.00 Expected results 2.3 joint tourism product promoted internationally 1.8. Methodology (max 4 pages) Describe in detail: o the methods of implementation and reasons for the proposed methodology; The Outdoor Tourism Sector has a fundamental problem when looking for Labour market information in that it is not recognised as a sector by National or International statistical collection agencies. This means that there is no formally collected data available and no timeline to extrapolate from. Given the lack of systematic statistics in the field, the Development of ICT for Outdoor Destinations (DIOD) project will develop multiple sources of information gathering communication, namely the Geoportal and the Mobile applications. Using multiple sources of data has been shown to give a real advantage in terms of triangulation but offered disadvantage in terms of comparability. In fact, in pre-project research the precise identity of the sector is not strongly established, a specific definition of the field is still missing and a systematic analysis of the sector is far from being achieved. 12 If there are activities planned in adjacent regions of the programme area, please note that the total expenditure required for their implementation must be expressed on the cover page of the Application Form and in section 1.3. According to article 97 of the IPA IR (718/2007), EU funding may finance expenditure incurred in implementing operations or part of operations in adjacent areas up to a limit of 20% of the respective EU allocation for each country under the Cross-Border Programme. Under this Call for Proposals, an indicative amount of € 216,000 for Croatia and € 270,000 for Montenegro may be assigned to finance applications with activities totally or partially taking place in adjacent areas. Please see for reference section 1.3 of the Guidelines.
  22. 22. Page 22 of 88 Application_Form_2nd_CfP_CRO-MNE_HGSS_DIOD.docx This adds further difficulties for a reliable data collection and for a homogenous analysis of existing information. Given the mentioned circumstances the development of the certification program will make generalizations and comparative analysis only where data available might be considered scientifically homogenous. Thus, to collect the necessary information three main approaches have been used: A. A desk and Internet research carried out centrally; B. A multidimensional approach made by mobilising the partnership structure, which has already significant experience in the sector to investigate the broader outdoor recreation context; C. An analysis of pertinent national and European data with the mobilization of the above mentioned partners who have already a deep understanding of the sector. Particularly, in the initial phase, a preliminary inventory of existing information will be carried out in order to have a better understanding on the information already available. Subsequently, in the second phase of the effort, theimplementation of the instructor training, and joint promotion will be directly impacted by the outcomes of the initial phase of the effort, (creation of the ICT tools will enable promotion of the newly developed skills in real time rather than having to wait for an annual promotional cycle to run its course). o where the action is the prolongation of a previous action or project, how the action is intended to build on the results of this previous action; This effort builds upon the project “Business Cooperation and Skills Improvement for the Development of Outdoor Tourism” (DOT) funded under the IPA Cross Border Cooperation programme Montenegro-Croatia. Within that effort, the focus has been more heavily on enhancing outdoor tourism by supporting Mountain rescue services to ensure a safe rescue network. There have been some light skills trainings for guides, but nothing was done to develop domestic instructors/trainers. This is down to the fact that the needed critical mass of talent in individual activities was not available at that time, but as a result of the effort can be capitalized on now. That is not to say the effort has not been a success, it has been a great success, but as with many early phase development efforts a more simplistic approach tends to be the rule of the day. However, at this point, it requires, within the context of this particular project, a need to begin establishing proper data acquisition measures and institutional controls to ensure that skills and products alike are being developed in such a way as to ensure sustainability, consistency, and most importantly, validity. This effort builds upon that one in that it goes beyond basic training activities to create the basis for immediate and long term development of outdoor tourism. It differs in that it shifts primary focus from after the fact rescue skills enhancement, to before the fact skills development, either individual or through clusters approach, which held a smaller role in the initial project. Additionally, this effort will have a greater focus on international promotional efforts, which were not included in the previous effort. o explain how the action fits the IPA Cross-border Programme HR-MNE and how it is coordinated with any other eventual planned project. Please specify the potential synergies with other initiatives, in particular from the European Union; This project is directly related to the cross border program in that it will create certified skills, which is a clear aspect of the program. Additionally, there is a direct tie in that it will develop a joint cross border identity with its internationally oriented joint promotion effort.As for the stated priorities within the guidelines, “2;To create recognizable tourist products based on the natural and cultural assets of the Programming area and re-establish social connections in cross-border area through supporting traditional and contemporary culture;3. To increase and enhance cooperation between institutions, citizens and civic organizations in the areas such as tourism, education, culture and other that are in line with Programme objective, in order to boost community development and improve neighbourhood relations”, the efforts intervention logic is clearly in line. Between the development of improved products resulting from the inter-cluster cooperation, transfer of knowledge and cooperation between institutions in the trail policy effort, joint promotion of the region at the international level, clear links have been established between the project and the CBC programme.
  23. 23. Page 23 of 88 Application_Form_2nd_CfP_CRO-MNE_HGSS_DIOD.docx The effort is in line with a transnational project under development in the region called “Via Dinarica” which the partners to this effort are stakeholders in. The effort is still under development, but has formulated a set of objectives as follows; • Valorization of existing and development of new infrastructure • Development of Human Resources • Creating a quality image • Innovation of technical capacities for development of outdoor tourism; • To develop and solidify ongoing support for HRD • Improving cooperation amongst relevantoutdoor tourism stakeholders in the region and associated businesses; The design of this effort has been done with full knowledge of Via Dinarica and as such all considerations have been made to ensure that is complimentary while not entering into the area of direct repetition of expected activities, which are too numerous to be listed here. o the procedures for follow up and internal/external evaluation (i.e. how will the achievement of the project results and objectives be followed and evaluated by the project team (internal) and/or external experts); The project management team (PMU) will work to first establish two paths of indicators for measurement from the outset. These indicators will be for: a) evaluation of the process (output) b) evaluation of the product (outcome). a) Evaluation of the process will be for activities (done); inputs (money, materials, human resources used); outputs (services done, materials produced and activities performed). b) Evaluation of the product will be done based on the results and activities in the log frame matrix, during the project by the formed PMU and at the end by the external evaluator. Regular up date of the activities will be published at the web. It will present activities happening during implementation. Additional measures for evaluation include Regular reporting to EC as regulated by the Contract with EC Internal weekly and monthly reports by the project staff and experts Executive Summary Reports Hired external evaluator o the types of cross-border co-operation envisaged; The project is designed to be one that takes a full cross-border perspective throughout its implementation. While the two sides will each have separate aspects as relates to the Geoportal and Mobile application, the emphasis of these tools will be complimentary, with a larger focus on information sharing and institutional cooperation in their development and outcomes. As well, the trail policy effort holds a direct cross border effect as it entails direct cooperation between the partners and targeted institutions on both sides of the border. When instructortraining activities are done as well as in joint promotion, participants from both sides will travel to the others location for those training efforts. As such there is both cross border effect in both implementation and outcome as the effort has been designed to take a joint approach across the board rather than surface cooperation with primary efforts being divided. This is most clear in the outputs, which have been designed to ensure a CBC perspective. o the role and participation in the action of the various actors and stakeholders (applicants, local partner (s), target groups, local authorities, etc.), the reasons for which these roles have been assigned to them and the proportion of activities implemented on each side of the border; The roles assigned to each partner per activity set are as such; Activity 1:(proportion of activities implemented on each side: 45% Croatia 55% Montenegro)
  24. 24. Page 24 of 88 Application_Form_2nd_CfP_CRO-MNE_HGSS_DIOD.docx HGSS will lead based upon the need to coordinate core activities in Croatia relating to the policy development and experience in dealing with trail maintenance. Also It will lead preparation of the Geoportal structure and required coordination amongst partners to well organize data and web UNDP will assist in data collectionand provide technical support to GSSCG in activity 1.2 and 1.3, due to their direct past experience in related activities; NTO will ensure data base maintenance as they are active in the area already with their own web site; UNDP will also work with HGSS to manage secondary procurement of the necessary equipment as both have extensive background in this area. CCE will participate and host in activity 1.1. as they are centrally located and have available facilities. Target groups, being the institutional actors, will take part in the activities relating to policy development as the rest of the action has primarily internal aims and impacts later activities in the project. Activity 2: (proportion of activities implemented on each side: 45% Croatia 55% Montenegro) UNDP will act as primary coordinator of this set of activities as they have extensive experience in similar activities. CCE will coordinate activities on the Croatian side of the border and coordinate the first two sub- activities with direct input from UNDP MNE as their organizational purpose to provide assistance to their members, amongst who are included the targeted cluster members. Target groups play a central role in this effort as they will be directly involved in the implementation of the seminars, research, and product development efforts. They will participate through the seminars and workshops that will be implemented. Activity 3: (proportion of activities implemented on each side: 45% Croatia 55% Montenegro) UNDP will act as the overall coordinator of this activity set based upon their experience in similar actions HGSS will coordinate activities on the Croatian side of the border and specifically coordinate the final sub-activity as they are themselves direct beneficiaries of it, with direct input from UNDP and GSSCG As in activity 2, target groups play a central role in this effort. They will be directly involved in the implementation of the capacity building efforts by participating in the training that will be implemented. Activity 4: (proportion of activities implemented on each side: 35% Croatia 65% Montenegro) NTO will act as coordinator of this activity as they are the most experienced and work specifically at promotional activities CCE will coordinate on the Croatian side as they are in regular contact with the targeted businesses that will be taking part in the activity. HGSS will be directly involved in design and data provision for the map of the area. In this activity there is a smaller direct role for the target groups, but no less significant. This is down to their involvement in only two aspects, travelling to the trade events, and taking part in the meet and greet event. o the organisation of the cross-border partnership – how will the regular coordination and exchange of information between applicants and partners on project activities on both sides of the border be ensured; Monitoring and evaluation will be conducted to generate feedback on ongoing activities in order to assess progress and take corrective action if required. Meetings of the Project
  25. 25. Page 25 of 88 Application_Form_2nd_CfP_CRO-MNE_HGSS_DIOD.docx Implementation Team, conducted every two months of implementation will support the collection of information and feedback provision following the realization of the indicators as defined in the matrix. o the organisational structure and team proposed for implementation of the action (by function: there is no need to include the names of individuals); HGSS: Project Manager: to coordinate overall Project implementation and ensurinterna communication and monitoring of the project, as well as functioning of the Project management Unit (PMU) Infrastructure/training coordinator: to organize trails upgrade and signage needs assessment, GPS mapping, and tender for equipment supply. It will contribute to rescue trainings organisational arrangements. Technical advisor, cartography/GIS: to coordinate GIS, GPS and IT related tasks from Croatian side foreseen by the project. Administrative/finance assistant: provide support to the PM in project related admin, finance and reporting tasks CCE Dubrovnik: Tourism development expert: to organize overall duties and tasks related to implementation of intercluster cooperation, facilitation of the workshops and coordination of experts works; organisation of participation at outdoor tourism fairs and other promotional activities in Croatia. UNDP MNE: Project Manager: To oversee the overall effort and ensure its proper implementation Project Coordinator;To manage the projects implementation Project Assistant/Financial coordinator; To assist the PC and provide specific assistance in the financial coordination process NTO: Project manager, To oversee the overall effort from the NTO side and ensure its proper implementation Project Coordinator, To manage implementation of activities that the NTO is directly involved in Technical Expert; To provide expert assistance specifically in the area of ICT usage as well as how to use data gathered from the Geoportal and Mobile as a development tool for planning GSSCG: Activity Coordinator; To coordinate their participation for all activities they are involved in o the main means proposed for the implementation of the action (equipment, tools…) and for carrying out the proposed activities; The list of expected resources for the effort in general terms includes; Staff, travel, training, ICT consultants, printed training and informational guides, consumables, expert consultants, translators, facilities for trainings, web design and development, Materials for trainings, promotional materials, and equipment/suppliers. o the planned activities in order to ensure the visibility of the action and the EU funding. In line with the established “Communication and Visibility Manual for European Union External Actions”, the effort will give adequate publicity to the action being implemented as well as to the support from the EU. These activities include usage of, but are not limited to; • Press releases • 2 Press conferences • 1 Press visits • Joint map of the area with project data and visibility elements
  26. 26. Page 26 of 88 Application_Form_2nd_CfP_CRO-MNE_HGSS_DIOD.docx • Web site • Photographs • Audio-visual productions (promotional film, mobile applications) • Public events and visits • Information campaigns 1.9. Duration and indicative action plan for implementing the action The duration of the action will be 24 months. Applicants should not indicate a specific start up date for the implementation of the action but simply show "month 1", "month 2", etc. Applicants are recommended to base the estimated duration for each activity and total period on the most probable duration and not on the shortest possible duration by taking into consideration all relevant factors that may affect the implementation timetable. The activities stated in the action plan should correspond to the activities described in detail in section 1.7. The implementing body shall be either the applicant or any of the partners, associates or subcontractors. Any months or interim periods without activities must be included in the action plan and count toward the calculation of the total estimated duration of the action. The action plan for the first 12 months of implementation should be sufficiently detailed to give an overview of the preparation and implementation of each activity. The action plan for each of the subsequent years may be more general and should only list the main activities foreseen for those years. To this end, it shall be divided into six-month interim periods (NB: A more detailed action plan for each subsequent year will have to be submitted before receipt of new pre-financing payments, pursuant to Article 2.1 of the General Conditions of the grant contract). The action plan shall be coherent with, and based on the identification of all links and relation between the different activities described in section 1.7. Year 1 Semester 1 Semester 2 Activity Mont h 1 2 3 4 5 6 7 8 9 10 11 12 Implementing body 1 Development of Technical capacities HGSS Lead 1.1. Preparation of policy recommendations as regards to trail management security and signage in Croatia HGSS, UNDP MNE, NTO MNE, GSSCG, CCE DU, Ministry of Tourism CG 1.2. Equipping GSS Services in both countries with rescue equipment HGSS, UNDP MNE, GSSCG 1.3. Development of ICT tools and capacities HGSS, UNDP MNE, NTO MNE, GSSCG, CCE DU
  27. 27. Page 27 of 88 Application_Form_2nd_CfP_CRO-MNE_HGSS_DIOD.docx 2. Improvement of outdoor tourism management UNDP MNE Lead 2.1 Tourism associated businesses mapping HGSS, UNDP MNE, NTO MNE, GSSCG, CCE DU, Ministry of Tourism CG 2.2 Workshop on institutional cooperation support models UNDP MNE, NTO MNE, CCE DU, Ministry of Tourism CG 2.3 Series of seminars on business clusters, inter- cluster cooperation and joint tourism products creation UNDP MNE, NTO MNE, CCE DU, Ministry of Tourism CG 2.4 Workshop on effective use of ICT tools in marketing and promotion UNDP MNE, NTO MNE, CCE DU, Ministry of Tourism CG 3 Development of Human Capacities UMDP MNE Lead 3.1 Trainings of trainers in selected activity area UNDP MNE, CCE DU 3.2. Training of trainers/future trainers for rescue services (ITLS basic) HGSS, UNDP MNE, GSSCG, 3.3 Advanced cartography/GIS/ workshop HGSS, UNDP MNE, GSSCG, 4. Communication and promotion NTO MNE Lead 4.1 Design of promotional materials HGSS, NTO MNE, CCE DU 4.2. Visit to two international "outdoor/adventure" trade events NTO MNE, CCE DU 4.3 Organization of promotional tour for key international inbound operators and specialized media NTO MNE, CCE DU 4.4 EU visibility HGSS, UNDP
  28. 28. Page 28 of 88 Application_Form_2nd_CfP_CRO-MNE_HGSS_DIOD.docx actions MNE, NTO MNE, GSSCG, CCE DU, Ministry of Tourism CG Year 2 Activity Semester 1 Semester 2 Implemting body 1 Development of Technical capacities HGSS Lead 1.1. Preparation of policy recommendations as regards to trail management security and signage in Croatia HGSS, UNDP MNE, NTO MNE, GSSCG, CCE DU, Ministry of Tourism CG 1.2. Equipping GSS Services in both countries with rescue equipment HGSS, UNDP MNE, GSSCG 1.3. Development of ICT tools and capacities HGSS, UNDP MNE, NTO MNE, GSSCG, CCE DU 2. Improvement of outdoor tourism management UNDP MNE Lead 2.1 Tourism associated businesses mapping HGSS, UNDP MNE, NTO MNE, GSSCG, CCE DU, Ministry of Tourism CG 2.2 Workshop on institutional cooperation support models UNDP MNE, NTO MNE, CCE DU, Ministry of Tourism CG 2.3 Series of seminars on business clusters, inter- cluster cooperation and joint tourism products creation UNDP MNE, NTO MNE, CCE DU, Ministry of Tourism CG 2.4 Workshop on effective use of ICT tools in marketing and promotion UNDP MNE, NTO MNE, CCE DU, Ministry of Tourism CG
  29. 29. Page 29 of 88 Application_Form_2nd_CfP_CRO-MNE_HGSS_DIOD.docx 3 Development of Human Capacities UMDP MNE Lead 3.1 Trainings of trainers in selected activity area UNDP MNE, CCE DU 3.2. Training of trainers/future trainers for rescue services (ITLS instructors and WWR training) HGSS, UNDP MNE, GSSCG, 3.3 Advanced cartography/GIS/ workshop HGSS, UNDP MNE, GSSCG, 4. Communication and promotion NTO MNE Lead 4.1 Design and printing of promotional materials HGSS, NTO MNE, CCE DU 4.2. Visit to two international "outdoor/adventure" trade events NTO MNE, CCE DU 4.3 Organization of promotional tour for key international inbound operators and specialized media NTO MNE, CCE DU 4.4 EU visibility actions HGSS, UNDP MNE, NTO MNE, GSSCG, CCE DU, Ministry of Tourism CG
  30. 30. Page 30 of 88 Application_Form_2nd_CfP_CRO-MNE_HGSS_DIOD.docx 1.10. Sustainability (max 3 pages) Provide a detailed risk analysis and possible contingency plans. This should include at least a list of risks associated with each activity proposed accompanied by relevant corrective measures to mitigate such risks. A good risk analysis would include a range of risk types including physical, environmental, political, economic and social risks; There are a variety of risks that can be considered, including the possibility of depopulation resulting from unfavourable demographic trends and the aging of the local populations. Additionally, there are risks associated with the abilities of those taking part in the individual training activities to absorb the information provided and the possibility that private sector actors in outdoor tourism will not recognize the given training as having value for their businesses. Further risk involves whether or not stakeholder cooperation during implementation will go as anticipated and without substantial conflict and needed equipment will be available without substantial delay. Contingencies for these risks are as follows: to address the depopulation and aging issue, this activity set will seek to implement and inclusive methodology that will target women in an effort to play to the demographics of the area in a way that is less likely to be affected by this trend; To address any potential problems with uptake of knowledge provided by those who receive training and operators accept their validity, the trainings will be designed to standardized training methodologies in line with European standards ensuring operators can feel there is value and will allow the trainees to gain an experiential aspect that should aid in material comprehension while the established instructors will provide the ability to organize further training beyond the activities implementation; To avoid any possible conflicts within associated clusters, joint meetings will be held that will follow an inclusive methodology during the action, and additionally, the designed benefits of the geoportal and mobile application will bring better value to cooperative approaches. Environmental risks are not substantial, but neither are they marginal. Considerations must be given to areas of risk such as; Garbage being dumped along scenic routes impacting destination desirability and tourists veering off nature paths into biodiversity hotspots. Environmental information will be included in the Geoportal and mobile application that will be accessed by tourists to help mitigate this. Risks associated with the activities under communication do exist but are reasonably manageable. The predominant risks are associated with costs of the various activities and whether the desired levels will be achievable, enough media interest, and will attendance at the key trade events be at high enough levels to have a positive impact. As far as dealing with price, that issue will be addressed by using competitive EU procedures for services which function to ensure best value for the money. Describe the main preconditions and assumptions during and after the implementation phase. One of the preconditions for project implementation is fully prepared technical documentation for the acquisition of the needed equipment for the mountain rescue services. Another precondition is the willingness of tour operators to work together in implementation and joint development. An assumption for successful implementation of the project is stable political situation in the border region, on both sides of the border, and that the trend of improvement of bilateral relations between two countries (Croatia and Montenegro) will continue. Additionally it is assumed that the easing of the global economic crisis will reduce its negative impact on the tourism sector both from the domestic markets as well as inbound international markets. A further short list of preconditions that have been considered and impacted on the formation of the effort includes; • key stakeholders and relevant institutions agree to collaborate and contribute to the project; • project partners have the capacity to manage the project;
  31. 31. Page 31 of 88 Application_Form_2nd_CfP_CRO-MNE_HGSS_DIOD.docx • sub-contractors with necessary skills are available Explain how sustainability will be secured after completion of the action. This can include aspects of necessary measures and strategies built into the action, follow-up activities, ownership by target groups etc;In doing so, please make a distinction between the following dimensions of sustainability: Financial sustainability (financing of follow-up activities, sources of revenue for covering all future operating and maintenance costs, etc.); Financially, all of the partners to the project have been active in the areas covered by this project and will continue to be so. In Croatia, HGSS has and will continue to support further implementation and maintenance of activities in this effort, as will GSSCG. Particular emphasis will be on extending the Geoportal use, i.e. its GIS data base as platform for national wide activities in organizing and presenting data for internal and market use. In that manner, HGSS will mobilize regional and local self-government in continuous financing of the similar actions. The qualified instructors will be available as needed by institutions, businesses and individuals to provide training on both sides of the border. In Montenegro,The National Tourism Organization will also continue to use the established ICT tools as a part of its regular program, and The Chamber of Economy, Dubrovnik, has and will continue to fund activities being implemented in this effort both from its own resources as well as ongoing cooperation with numerous grant makers in the region. Institutional level (which structures would allow, and how, the results of the action to continue be in place after the end of the action? Address issues about the local "ownership" of action outcomes); The institutional sustainability aspect of this effort is perhaps one of its strongest points. The established ICT tools, which will be accessible to all relevant stakeholders from the local level to the national level, ensure from an institutional standpoint that the majority of the data acquired will maintain impact after the project’s completion. The Trail Management Policy effort will impact upon the decision making from the local, regional and National levels as relevant government and civil society actors will take part in the process and as such their own capacities to understand the issues will be improved. Moreover, document will be presented to the Croatian Ministry of Tourism as proposal for sub-law regulation hopefully. The efforts inter- cluster partnering, supply chain management, and capacity building of local instructors are targeted directly at grassroots stakeholders, small businesses and individuals, and the gains resulting from them will stay with them, ensuring that they will maintain ownership of those benefits after the project’s completion. The effort to create a local instructor base in designed specifically to facilitate the ability to organize future capacity building using local talent which will come at a substantial discount to outsourcing international instructors who are substantially more expensive from a logistics as well as a wage standpoint. Policy level where applicable (What structural impact will the action have - e.g. will it lead to improved legislation, codes of conduct, methods, etc.); It is expected that there will policy level benefits on both sides of the border as a result of this action. While specific legislation may not be an immediate outcome or result from the action, other areas will benefit substantially. As a result of the “best practice” orientation with regard to strategic cooperation and development, both codes of conduct and methodologies will be improved. On both sides of the border, policy level considerations are underway to resolve issues surrounding training of guides in these areas, and communications with these institutions, (primarily line ministries), thus far have been positively received with the understanding that established standards and methodologies will have a direct impact on future policy development in the area.
  32. 32. Page 32 of 88 Application_Form_2nd_CfP_CRO-MNE_HGSS_DIOD.docx Environmental sustainability (what impact will the action have on the environment – have conditions put in place to avoid negative effects on natural resources on which the action depends and on the broader natural environment). The effort to upgrade trails and provide updated markers will directly mitigate possible environmental impacts as they will ensure tourists stay on the designated pathways and that trail degradation is minimal by use of the most modern techniques in trail maintenance. Additionally, during the cluster cooperation effort, environmental standards will be built into the process of product development so as to increase their awareness of not just the importance of environmental protection for its own sake, but to understand that better environmentally friendly products represent higher added value products and as such EP is more profitable.
  33. 33. Page 33 of 88 Application_Form_2nd_CfP_CRO-MNE_HGSS_DIOD.docx 1.11. Logical framework Please fill in Annex C113 to the Guidelines for applicants. 13 Explanations can be found at the following address: http://ec.europa.eu/europeaid/reports//index_en.pdf
  34. 34. Page 34 of 88 Application_Form_2nd_CfP_CRO-MNE_HGSS_DIOD.docx 1.12. Indicators Please fill in Annex C2 to the Guidelines for applicants. Indicators will be used to monitor outputs, results and impact of your action on the level of the whole programme. Add any other indicator specific to your action as identified in the Logical Framework (Annex C1).
  35. 35. Page 35 of 88 Application_Form_2nd_CfP_CRO-MNE_HGSS_DIOD.docx 2. BUDGET FOR THE ACTION Fill in Annex B (joint budget, blue worksheets 1 & 2 for Applicant 1 and red worksheets 1 & 2 for Applicant 2) to the Guidelines for applicants for the total duration of the action and for its first 12 months. For further information see the Guidelines for grant applicants (Sections 1.3, 2.1.4). 3. EXPECTED SOURCES OF FUNDING Fill in Annex B (blue worksheet 3 for applicant 1 and red worksheet for applicant 2) to the Guidelines for applicants to provide information on the expected sources of funding for the action. The joint budget must be signed and stamped by all applicants and partners.
  36. 36. Page 36 of 88 Application_Form_2nd_CfP_CRO-MNE_HGSS_DIOD.docx 4. EXPERIENCE OF SIMILAR ACTIONS Maximum 1 page per action. Please provide a detailed description of actions managed by the applicants and partners over the past fiveyears. This information will be used to assess whether you have sufficient and stable experience of managing actions in the same sector and of a comparable scale to the comparable scale to the one for which a grant is being requested. Reference no : 1 Project title:Development of Outdoor Tourism (DOT) Sector (see section 2.2 of section II):Tourism Name of the organisation: Location of the action Cost of the action (EUR) Lead manager or partner Donors to the action (name) 14 Amount contributed (by donor) Dates (from dd/mm/yyyy to dd/mm/yyyy) HGSS Dubrovnik- Neretva County; Kotor, Herceg Novi, Tivat, Cetinje, Budva, Podgorica 387.257,10 € Functional lead Applicant HGSS IPA CBC CRO MNE 322.609,49 € 10.01.2011. to 09.07.2012. Objectives and results of the action Overall objective: Promote joint sustainable valorization of natural resources in the cross border region. Specific objective: Improve the quality of the tourist destination and products through cooperation amongst stakeholders in the cross border region. Results: 1. Joint planning and business cooperation in the tourism sector 2. Increased knowledge, infrastructure and technical capacity of tourism destinations and related stakeholders in the cross-border regions 3. Improved awareness of the cross-border region 14 If the Donor is or was the European Union or an EU Member States, please specify the EU budget line or programme, EDF or EU Member State.
  37. 37. Page 37 of 88 Application_Form_2nd_CfP_CRO-MNE_HGSS_DIOD.docx Reference no : 2 Project title: EU PROTEUS Sector (see section 3.2.1): Name of the organisation: Location of the action Cost of the action (EUR) lead manager or partner Donors to the action (name)15 Amount contributed (by donor) Dates (from dd/mm/yyyy to dd/mm/yyyy) HGSS Slovenia and Croatia 497.692,00 € Associated Beneficiary (Partner) HGSS Civil Protection Financial Instrument - 2011 Call for proposals for preparednessandpreven tionprojects, OJ 20111C 49/09 372.692,00 € 31.12.2011. to 30.12.2013. Objectives and results of the action Improvetheeffectivenessofemergencyresponsebyenhancingthepreparednessandawarenessof civil protectionprofessionalsandvolunteers. SupportandcomplementtheeffortsoftheParticipatingStates for theprotectionofcitizens, environment andpropertyintheeventofnaturalandman·madedisasters,Results: FacilitatereinforcedcooperationbetweentheParticipatingStatesinthefieldofpreparednessin civil protectionand marine pollution. Specificobjectiverelateds to improvementofcoordinationoftheCaverescueorganizationsofSloveniaand Croatia, mappingthespeleologicallresourcesandformingthejointunit for rescueperations. 15 If the Donor is the European Union or an EU Member State, please specify the EU budget line, EDF or EU Member State.
  38. 38. Page 38 of 88 Application_Form_2nd_CfP_CRO-MNE_HGSS_DIOD.docx Reference no : 1 Project title: Hiking and Biking Project Sector (see section 2.2 of section II):Tourism Name of the organisation: Location of the action Cost of the action (EUR) Lead manager or partner Donors to the action (name)16 Amount contributed (by donor) Dates (from dd/mm/yyyy to dd/mm/yyyy) UNDP CO Montenegro National wide, with emphasize on North of Montenegro 442,500.00 UNDP CO Montenegro Ministry of Sustainable Development and Tourism UNDP CO core funds 165,000.00 Ministry of Sustainable Development and Tourism 277,500.00 UNDP CO core funds May 2007 – December 2011 Objectives and results of the action Project Goal: This project will aim at development of nature based tourism in Montenegro, with special focus on hiking and biking, and tourism safety through adoption of legislation framework and capacity building activities, as well as development of cross border nature-based tourism offer. Project Components: Creation of legislative framework for development of hiking and biking in Montenegro: drafting of the bylaws and internal acts for the Mountaineering rescue service (MRS) under the Mountaineering Association; Registry of trails; Conditions and ways of choosing the host of the trail; Standards for the trails Capacity building: Establishment of a 2-year business plan for MRS; strategic development plan for the Rescue Service Licensing for current and future rescuers Renew the equipment for the GSS Formalization of the International standards acceptance and membership in IKAR International distribution networks for Hiking and Biking products Pilot trail to be equipped in accordance with the legislation Support to Mountaineering and Biking Association for the acceptance of international standards as well as membership in respective bodies

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