SlideShare a Scribd company logo

Five Whys Lessons Learned

•Download as PPT, PDF•
•
Tony Ford
Tony Ford

Lessons about introducing the five whys method at IGN.

TechnologyEducation
1 of 15
Five Whys Lessons Learned ,[object Object],[object Object]
Origin ,[object Object],[object Object]
IGN wants to learn how to become more lean ,[object Object],[object Object],[object Object],[object Object]
What is the five whys technique? http://ecorner.stanford.edu/authorMaterialInfo.html?mid=2296
What is most important? ,[object Object],[object Object],[object Object],[object Object]
We started off pretty rough ,[object Object],[object Object],[object Object]
Early lessons ,[object Object],[object Object],[object Object],[object Object],[object Object]
Our first feeling of success ,[object Object],[object Object],[object Object]
More bumps in the road, more learning ,[object Object],[object Object],[object Object],[object Object],[object Object]
Later lessons ,[object Object],[object Object],[object Object]
Recent success ,[object Object],[object Object]
wisdom++ ,[object Object],[object Object],[object Object]
wisdom++ ,[object Object],[object Object],[object Object]
wisdom++ ,[object Object],[object Object],[object Object]
Excellent Lean Startup & Five Whys Resources ,[object Object],[object Object],[object Object]

Recommended

5 Why Training Slides Oct 14, 2009
5 Why Training Slides Oct 14, 20095 Why Training Slides Oct 14, 2009
5 Why Training Slides Oct 14, 2009ExerciseLeanLLC
 
5 Whys and the Unlocking of Existential Answers
5 Whys and the Unlocking of Existential Answers5 Whys and the Unlocking of Existential Answers
5 Whys and the Unlocking of Existential AnswersAndrew Taylor
 
Robert Xiong's 5 whys Methodology
Robert Xiong's 5 whys MethodologyRobert Xiong's 5 whys Methodology
Robert Xiong's 5 whys MethodologyRobert Xiong
 
5 whys - The Path to Resolution
5 whys - The Path to Resolution5 whys - The Path to Resolution
5 whys - The Path to ResolutionTor Ivry
 
How can we understand the problem?
How can we understand the problem?How can we understand the problem?
How can we understand the problem?Frank Calberg
 
5 whys
5 whys5 whys
5 whysFrank Calberg
 
The Five Whys - Are We Doing it Wrong?
The Five Whys - Are We Doing it Wrong?The Five Whys - Are We Doing it Wrong?
The Five Whys - Are We Doing it Wrong?Mike Rother
 
How To Run a 5 Whys (With Humans, Not Robots)
How To Run a 5 Whys (With Humans, Not Robots)How To Run a 5 Whys (With Humans, Not Robots)
How To Run a 5 Whys (With Humans, Not Robots)Dan Milstein
 

Recommended

5 Why Training Slides Oct 14, 2009
5 Why Training Slides Oct 14, 20095 Why Training Slides Oct 14, 2009
5 Why Training Slides Oct 14, 2009ExerciseLeanLLC
 
5 Whys and the Unlocking of Existential Answers
5 Whys and the Unlocking of Existential Answers5 Whys and the Unlocking of Existential Answers
5 Whys and the Unlocking of Existential AnswersAndrew Taylor
 
Robert Xiong's 5 whys Methodology
Robert Xiong's 5 whys MethodologyRobert Xiong's 5 whys Methodology
Robert Xiong's 5 whys MethodologyRobert Xiong
 
5 whys - The Path to Resolution
5 whys - The Path to Resolution5 whys - The Path to Resolution
5 whys - The Path to ResolutionTor Ivry
 
How can we understand the problem?
How can we understand the problem?How can we understand the problem?
How can we understand the problem?Frank Calberg
 
5 whys
5 whys5 whys
5 whysFrank Calberg
 
The Five Whys - Are We Doing it Wrong?
The Five Whys - Are We Doing it Wrong?The Five Whys - Are We Doing it Wrong?
The Five Whys - Are We Doing it Wrong?Mike Rother
 
How To Run a 5 Whys (With Humans, Not Robots)
How To Run a 5 Whys (With Humans, Not Robots)How To Run a 5 Whys (With Humans, Not Robots)
How To Run a 5 Whys (With Humans, Not Robots)Dan Milstein
 
A Guide to the Five Whys Technique
A Guide to the Five Whys TechniqueA Guide to the Five Whys Technique
A Guide to the Five Whys TechniqueOlivier Serrat
 
Extend the five whys to eight- whys! why
Extend the five whys to eight- whys! whyExtend the five whys to eight- whys! why
Extend the five whys to eight- whys! whyAli Anani, PhD
 
5 whys
5 whys5 whys
5 whysNagNikki
 
5 why analysis
5 why analysis5 why analysis
5 why analysisAmit Shrivastava
 
5 why analysis training presentaion
5 why analysis training presentaion5 why analysis training presentaion
5 why analysis training presentaionDharmesh Panchal
 
How to make good and difficult decisions
How to make good and difficult decisionsHow to make good and difficult decisions
How to make good and difficult decisionsNETWAYS
 
Root Cause Analysis | 5 whys | Tools of accident investigation I Gaurav Singh...
Root Cause Analysis | 5 whys | Tools of accident investigation I Gaurav Singh...Root Cause Analysis | 5 whys | Tools of accident investigation I Gaurav Singh...
Root Cause Analysis | 5 whys | Tools of accident investigation I Gaurav Singh...Gaurav Singh Rajput
 
The 5 whys system
The 5 whys systemThe 5 whys system
The 5 whys systemDonna Woolam
 
Root causes by 5 whys
Root causes by 5 whysRoot causes by 5 whys
Root causes by 5 whysAdisak Chabtalay
 
Why why analysis
Why why analysisWhy why analysis
Why why analysisমোঃ ফুরকান উদ্দিন জুয়েল
 
Root cause analysis using 5 whys
Root cause analysis using 5 whysRoot cause analysis using 5 whys
Root cause analysis using 5 whysFahmi Ramadhan Putra
 
Start Learning Efficiently Now - Lean & Agile DC 2017
Start Learning Efficiently Now - Lean & Agile DC 2017Start Learning Efficiently Now - Lean & Agile DC 2017
Start Learning Efficiently Now - Lean & Agile DC 2017Elliot Susel
 
Key Points on How to write a Dissertation.
Key Points on How to write a Dissertation.Key Points on How to write a Dissertation.
Key Points on How to write a Dissertation.Lilly Gomez
 
Are You Finding True Root Causes?
Are You Finding True Root Causes?Are You Finding True Root Causes?
Are You Finding True Root Causes?EMMAIntl
 
Building an A/B Testing Analytics System with R and Shiny
Building an A/B Testing Analytics System with R and ShinyBuilding an A/B Testing Analytics System with R and Shiny
Building an A/B Testing Analytics System with R and ShinyEmily Robinson
 
10+ Testing Pitfalls and How to Avoid them
10+ Testing Pitfalls and How to Avoid them 10+ Testing Pitfalls and How to Avoid them
10+ Testing Pitfalls and How to Avoid them PractiTest
 
Accepting the Truth at Work: 3 Practical Tools
Accepting the Truth at Work: 3 Practical Tools Accepting the Truth at Work: 3 Practical Tools
Accepting the Truth at Work: 3 Practical Tools Janice Fraser
 
10 Guidelines for A/B Testing
10 Guidelines for A/B Testing10 Guidelines for A/B Testing
10 Guidelines for A/B TestingEmily Robinson
 
Win#4 project managementtips
Win#4 project managementtipsWin#4 project managementtips
Win#4 project managementtipsOlivier Marechal
 
Sally Foote, GoCompare & Look After My Bills. Magic Goggles: the tools you ne...
Sally Foote, GoCompare & Look After My Bills. Magic Goggles: the tools you ne...Sally Foote, GoCompare & Look After My Bills. Magic Goggles: the tools you ne...
Sally Foote, GoCompare & Look After My Bills. Magic Goggles: the tools you ne...IT Arena
 
Blue ocean strategy, balanced scorecard strategy and team forming a shared p...
Blue ocean strategy, balanced scorecard strategy and team forming a shared p...Blue ocean strategy, balanced scorecard strategy and team forming a shared p...
Blue ocean strategy, balanced scorecard strategy and team forming a shared p...Ali Anani, PhD
 
5 whys nhsiq 2014
5 whys nhsiq 20145 whys nhsiq 2014
5 whys nhsiq 2014NHS Improving Quality
 

More Related Content

What's hot

A Guide to the Five Whys Technique
A Guide to the Five Whys TechniqueA Guide to the Five Whys Technique
A Guide to the Five Whys TechniqueOlivier Serrat
 
Extend the five whys to eight- whys! why
Extend the five whys to eight- whys! whyExtend the five whys to eight- whys! why
Extend the five whys to eight- whys! whyAli Anani, PhD
 
5 why analysis training presentaion
5 why analysis training presentaion5 why analysis training presentaion
5 why analysis training presentaionDharmesh Panchal
 
How to make good and difficult decisions
How to make good and difficult decisionsHow to make good and difficult decisions
How to make good and difficult decisionsNETWAYS
 
Root Cause Analysis | 5 whys | Tools of accident investigation I Gaurav Singh...
Root Cause Analysis | 5 whys | Tools of accident investigation I Gaurav Singh...Root Cause Analysis | 5 whys | Tools of accident investigation I Gaurav Singh...
Root Cause Analysis | 5 whys | Tools of accident investigation I Gaurav Singh...Gaurav Singh Rajput
 
Start Learning Efficiently Now - Lean & Agile DC 2017
Start Learning Efficiently Now - Lean & Agile DC 2017Start Learning Efficiently Now - Lean & Agile DC 2017
Start Learning Efficiently Now - Lean & Agile DC 2017Elliot Susel
 
Key Points on How to write a Dissertation.
Key Points on How to write a Dissertation.Key Points on How to write a Dissertation.
Key Points on How to write a Dissertation.Lilly Gomez
 
Are You Finding True Root Causes?
Are You Finding True Root Causes?Are You Finding True Root Causes?
Are You Finding True Root Causes?EMMAIntl
 
Building an A/B Testing Analytics System with R and Shiny
Building an A/B Testing Analytics System with R and ShinyBuilding an A/B Testing Analytics System with R and Shiny
Building an A/B Testing Analytics System with R and ShinyEmily Robinson
 
10+ Testing Pitfalls and How to Avoid them
10+ Testing Pitfalls and How to Avoid them 10+ Testing Pitfalls and How to Avoid them
10+ Testing Pitfalls and How to Avoid them PractiTest
 
Accepting the Truth at Work: 3 Practical Tools
Accepting the Truth at Work: 3 Practical Tools Accepting the Truth at Work: 3 Practical Tools
Accepting the Truth at Work: 3 Practical Tools Janice Fraser
 
10 Guidelines for A/B Testing
10 Guidelines for A/B Testing10 Guidelines for A/B Testing
10 Guidelines for A/B TestingEmily Robinson
 
Win#4 project managementtips
Win#4 project managementtipsWin#4 project managementtips
Win#4 project managementtipsOlivier Marechal
 
Sally Foote, GoCompare & Look After My Bills. Magic Goggles: the tools you ne...
Sally Foote, GoCompare & Look After My Bills. Magic Goggles: the tools you ne...Sally Foote, GoCompare & Look After My Bills. Magic Goggles: the tools you ne...
Sally Foote, GoCompare & Look After My Bills. Magic Goggles: the tools you ne...IT Arena
 

What's hot (20)

A Guide to the Five Whys Technique
A Guide to the Five Whys TechniqueA Guide to the Five Whys Technique
A Guide to the Five Whys Technique
 
Extend the five whys to eight- whys! why
Extend the five whys to eight- whys! whyExtend the five whys to eight- whys! why
Extend the five whys to eight- whys! why
 
5 whys
5 whys5 whys
5 whys
 
5 why analysis
5 why analysis5 why analysis
5 why analysis
 
5 why analysis training presentaion
5 why analysis training presentaion5 why analysis training presentaion
5 why analysis training presentaion
 
How to make good and difficult decisions
How to make good and difficult decisionsHow to make good and difficult decisions
How to make good and difficult decisions
 
Root Cause Analysis | 5 whys | Tools of accident investigation I Gaurav Singh...
Root Cause Analysis | 5 whys | Tools of accident investigation I Gaurav Singh...Root Cause Analysis | 5 whys | Tools of accident investigation I Gaurav Singh...
Root Cause Analysis | 5 whys | Tools of accident investigation I Gaurav Singh...
 
The 5 whys system
The 5 whys systemThe 5 whys system
The 5 whys system
 
Root causes by 5 whys
Root causes by 5 whysRoot causes by 5 whys
Root causes by 5 whys
 
Why why analysis
Why why analysisWhy why analysis
Why why analysis
 
Root cause analysis using 5 whys
Root cause analysis using 5 whysRoot cause analysis using 5 whys
Root cause analysis using 5 whys
 
Start Learning Efficiently Now - Lean & Agile DC 2017
Start Learning Efficiently Now - Lean & Agile DC 2017Start Learning Efficiently Now - Lean & Agile DC 2017
Start Learning Efficiently Now - Lean & Agile DC 2017
 
Key Points on How to write a Dissertation.
Key Points on How to write a Dissertation.Key Points on How to write a Dissertation.
Key Points on How to write a Dissertation.
 
Are You Finding True Root Causes?
Are You Finding True Root Causes?Are You Finding True Root Causes?
Are You Finding True Root Causes?
 
Building an A/B Testing Analytics System with R and Shiny
Building an A/B Testing Analytics System with R and ShinyBuilding an A/B Testing Analytics System with R and Shiny
Building an A/B Testing Analytics System with R and Shiny
 
10+ Testing Pitfalls and How to Avoid them
10+ Testing Pitfalls and How to Avoid them 10+ Testing Pitfalls and How to Avoid them
10+ Testing Pitfalls and How to Avoid them
 
Accepting the Truth at Work: 3 Practical Tools
Accepting the Truth at Work: 3 Practical Tools Accepting the Truth at Work: 3 Practical Tools
Accepting the Truth at Work: 3 Practical Tools
 
10 Guidelines for A/B Testing
10 Guidelines for A/B Testing10 Guidelines for A/B Testing
10 Guidelines for A/B Testing
 
Win#4 project managementtips
Win#4 project managementtipsWin#4 project managementtips
Win#4 project managementtips
 
Sally Foote, GoCompare & Look After My Bills. Magic Goggles: the tools you ne...
Sally Foote, GoCompare & Look After My Bills. Magic Goggles: the tools you ne...Sally Foote, GoCompare & Look After My Bills. Magic Goggles: the tools you ne...
Sally Foote, GoCompare & Look After My Bills. Magic Goggles: the tools you ne...
 

Viewers also liked

Blue ocean strategy, balanced scorecard strategy and team forming a shared p...
Blue ocean strategy, balanced scorecard strategy and team forming a shared p...Blue ocean strategy, balanced scorecard strategy and team forming a shared p...
Blue ocean strategy, balanced scorecard strategy and team forming a shared p...Ali Anani, PhD
 
My first lecture to critical thinking students
My first lecture to critical thinking studentsMy first lecture to critical thinking students
My first lecture to critical thinking studentsRAJI THOMAS MUIGUA
 
Five whys summary
Five whys summaryFive whys summary
Five whys summarySteve Hayes
 
Poka yoke: The Science of Mistake Proofing in Software
Poka yoke: The Science of Mistake Proofing in SoftwarePoka yoke: The Science of Mistake Proofing in Software
Poka yoke: The Science of Mistake Proofing in SoftwareGurpreet Luthra
 
developing problem solving skills
developing problem solving skillsdeveloping problem solving skills
developing problem solving skillsJamal Khan
 
POKA-YOKE - A Lean Strategy to Mistake Proofing
POKA-YOKE - A Lean Strategy to Mistake ProofingPOKA-YOKE - A Lean Strategy to Mistake Proofing
POKA-YOKE - A Lean Strategy to Mistake ProofingTimothy Wooi
 

Viewers also liked (7)

Blue ocean strategy, balanced scorecard strategy and team forming a shared p...
Blue ocean strategy, balanced scorecard strategy and team forming a shared p...Blue ocean strategy, balanced scorecard strategy and team forming a shared p...
Blue ocean strategy, balanced scorecard strategy and team forming a shared p...
 
5 whys nhsiq 2014
5 whys nhsiq 20145 whys nhsiq 2014
5 whys nhsiq 2014
 
My first lecture to critical thinking students
My first lecture to critical thinking studentsMy first lecture to critical thinking students
My first lecture to critical thinking students
 
Five whys summary
Five whys summaryFive whys summary
Five whys summary
 
Poka yoke: The Science of Mistake Proofing in Software
Poka yoke: The Science of Mistake Proofing in SoftwarePoka yoke: The Science of Mistake Proofing in Software
Poka yoke: The Science of Mistake Proofing in Software
 
developing problem solving skills
developing problem solving skillsdeveloping problem solving skills
developing problem solving skills
 
POKA-YOKE - A Lean Strategy to Mistake Proofing
POKA-YOKE - A Lean Strategy to Mistake ProofingPOKA-YOKE - A Lean Strategy to Mistake Proofing
POKA-YOKE - A Lean Strategy to Mistake Proofing
 

Similar to Five Whys Lessons Learned

Project Management For Equipment Dealerships
Project Management For Equipment DealershipsProject Management For Equipment Dealerships
Project Management For Equipment Dealershipskeatonarter
 
Gtd Pair Coachingnet
Gtd Pair CoachingnetGtd Pair Coachingnet
Gtd Pair CoachingnetYves Hanoulle
 
Creating Value out of SharePoint
Creating Value out of SharePointCreating Value out of SharePoint
Creating Value out of SharePointPatrick O'Toole
 
Power to the SMEs!
Power to the SMEs!Power to the SMEs!
Power to the SMEs!Cammy Bean
 
Cloud foundry, Lessons Learned at The Home Depot
Cloud foundry, Lessons Learned at The Home Depot Cloud foundry, Lessons Learned at The Home Depot
Cloud foundry, Lessons Learned at The Home Depot James Watters
 
Mit elearning design workshop day
Mit elearning design workshop dayMit elearning design workshop day
Mit elearning design workshop dayCammy Bean
 
Beginning the Kanban journey at an Enterprise IT - Case study - Pelephone
Beginning the Kanban journey at an Enterprise IT - Case study - Pelephone Beginning the Kanban journey at an Enterprise IT - Case study - Pelephone
Beginning the Kanban journey at an Enterprise IT - Case study - Pelephone AgileSparks
 
Making agile work for you - conduit 2017 -- John Garison
Making agile work for you - conduit 2017 -- John GarisonMaking agile work for you - conduit 2017 -- John Garison
Making agile work for you - conduit 2017 -- John GarisonJohn Garison
 
Tips for PMP Aspirants
Tips for PMP AspirantsTips for PMP Aspirants
Tips for PMP AspirantsShefnaz Ahmed
 
How to Prepare for the Specialist Interview at Apple?
How to Prepare for the Specialist Interview at Apple?How to Prepare for the Specialist Interview at Apple?
How to Prepare for the Specialist Interview at Apple?Coursetake
 
SharePoint Worst Practices: 5 Common Mistakes to Avoid
SharePoint Worst Practices: 5 Common Mistakes to AvoidSharePoint Worst Practices: 5 Common Mistakes to Avoid
SharePoint Worst Practices: 5 Common Mistakes to AvoidDux Raymond Sy
 
Effective Meeting Preparation - Plan a Thoughtful Agenda
Effective Meeting Preparation - Plan a Thoughtful AgendaEffective Meeting Preparation - Plan a Thoughtful Agenda
Effective Meeting Preparation - Plan a Thoughtful AgendaMamie Kanfer Stewart
 
The 3 T’s of Great Virtual Meetings - Technique
The 3 T’s of Great Virtual Meetings - TechniqueThe 3 T’s of Great Virtual Meetings - Technique
The 3 T’s of Great Virtual Meetings - TechniqueDesign Lab
 
Navigating Whiteboard Challenges
Navigating Whiteboard ChallengesNavigating Whiteboard Challenges
Navigating Whiteboard ChallengesChibueze Etoniru
 
There Is No Easy Button
There Is No Easy ButtonThere Is No Easy Button
There Is No Easy ButtonChad Udell
 
Thinking Strategically About Content - Localization World Singapore
Thinking Strategically About Content - Localization World SingaporeThinking Strategically About Content - Localization World Singapore
Thinking Strategically About Content - Localization World SingaporeScott Abel
 
Startup management general deck
Startup management general deckStartup management general deck
Startup management general deckLiew Wei Da Andrew
 

Similar to Five Whys Lessons Learned (20)

Project Management For Equipment Dealerships
Project Management For Equipment DealershipsProject Management For Equipment Dealerships
Project Management For Equipment Dealerships
 
Gtd Pair Coachingnet
Gtd Pair CoachingnetGtd Pair Coachingnet
Gtd Pair Coachingnet
 
Creating Value out of SharePoint
Creating Value out of SharePointCreating Value out of SharePoint
Creating Value out of SharePoint
 
Power to the SMEs!
Power to the SMEs!Power to the SMEs!
Power to the SMEs!
 
Cloud foundry, Lessons Learned at The Home Depot
Cloud foundry, Lessons Learned at The Home Depot Cloud foundry, Lessons Learned at The Home Depot
Cloud foundry, Lessons Learned at The Home Depot
 
Mit elearning design workshop day
Mit elearning design workshop dayMit elearning design workshop day
Mit elearning design workshop day
 
Beginning the Kanban journey at an Enterprise IT - Case study - Pelephone
Beginning the Kanban journey at an Enterprise IT - Case study - Pelephone Beginning the Kanban journey at an Enterprise IT - Case study - Pelephone
Beginning the Kanban journey at an Enterprise IT - Case study - Pelephone
 
Making agile work for you - conduit 2017 -- John Garison
Making agile work for you - conduit 2017 -- John GarisonMaking agile work for you - conduit 2017 -- John Garison
Making agile work for you - conduit 2017 -- John Garison
 
Dit yvol2iss45
Dit yvol2iss45Dit yvol2iss45
Dit yvol2iss45
 
Tips for PMP Aspirants
Tips for PMP AspirantsTips for PMP Aspirants
Tips for PMP Aspirants
 
Think like a Product Manager II
Think like a Product Manager IIThink like a Product Manager II
Think like a Product Manager II
 
How to Prepare for the Specialist Interview at Apple?
How to Prepare for the Specialist Interview at Apple?How to Prepare for the Specialist Interview at Apple?
How to Prepare for the Specialist Interview at Apple?
 
SharePoint Worst Practices: 5 Common Mistakes to Avoid
SharePoint Worst Practices: 5 Common Mistakes to AvoidSharePoint Worst Practices: 5 Common Mistakes to Avoid
SharePoint Worst Practices: 5 Common Mistakes to Avoid
 
Multi Tasking Tips
Multi Tasking TipsMulti Tasking Tips
Multi Tasking Tips
 
Effective Meeting Preparation - Plan a Thoughtful Agenda
Effective Meeting Preparation - Plan a Thoughtful AgendaEffective Meeting Preparation - Plan a Thoughtful Agenda
Effective Meeting Preparation - Plan a Thoughtful Agenda
 
The 3 T’s of Great Virtual Meetings - Technique
The 3 T’s of Great Virtual Meetings - TechniqueThe 3 T’s of Great Virtual Meetings - Technique
The 3 T’s of Great Virtual Meetings - Technique
 
Navigating Whiteboard Challenges
Navigating Whiteboard ChallengesNavigating Whiteboard Challenges
Navigating Whiteboard Challenges
 
There Is No Easy Button
There Is No Easy ButtonThere Is No Easy Button
There Is No Easy Button
 
Thinking Strategically About Content - Localization World Singapore
Thinking Strategically About Content - Localization World SingaporeThinking Strategically About Content - Localization World Singapore
Thinking Strategically About Content - Localization World Singapore
 
Startup management general deck
Startup management general deckStartup management general deck
Startup management general deck
 

Recently uploaded

The Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptx
The Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptxThe Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptx
The Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptxLoriGlavin3
 
Rise of the Machines: Known As Drones...
Rise of the Machines: Known As Drones...Rise of the Machines: Known As Drones...
Rise of the Machines: Known As Drones...Rick Flair
 
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptx
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptxPasskey Providers and Enabling Portability: FIDO Paris Seminar.pptx
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptxLoriGlavin3
 
DevEX - reference for building teams, processes, and platforms
DevEX - reference for building teams, processes, and platformsDevEX - reference for building teams, processes, and platforms
DevEX - reference for building teams, processes, and platformsSergiu Bodiu
 
What is Artificial Intelligence?????????
What is Artificial Intelligence?????????What is Artificial Intelligence?????????
What is Artificial Intelligence?????????blackmambaettijean
 
Generative AI for Technical Writer or Information Developers
Generative AI for Technical Writer or Information DevelopersGenerative AI for Technical Writer or Information Developers
Generative AI for Technical Writer or Information DevelopersRaghuram Pandurangan
 
Sample pptx for embedding into website for demo
Sample pptx for embedding into website for demoSample pptx for embedding into website for demo
Sample pptx for embedding into website for demoHarshalMandlekar2
 
A Deep Dive on Passkeys: FIDO Paris Seminar.pptx
A Deep Dive on Passkeys: FIDO Paris Seminar.pptxA Deep Dive on Passkeys: FIDO Paris Seminar.pptx
A Deep Dive on Passkeys: FIDO Paris Seminar.pptxLoriGlavin3
 
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024BookNet Canada
 
Nell’iperspazio con Rocket: il Framework Web di Rust!
Nell’iperspazio con Rocket: il Framework Web di Rust!Nell’iperspazio con Rocket: il Framework Web di Rust!
Nell’iperspazio con Rocket: il Framework Web di Rust!Commit University
 
Gen AI in Business - Global Trends Report 2024.pdf
Gen AI in Business - Global Trends Report 2024.pdfGen AI in Business - Global Trends Report 2024.pdf
Gen AI in Business - Global Trends Report 2024.pdfAddepto
 
SIP trunking in Janus @ Kamailio World 2024
SIP trunking in Janus @ Kamailio World 2024SIP trunking in Janus @ Kamailio World 2024
SIP trunking in Janus @ Kamailio World 2024Lorenzo Miniero
 
The Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and ConsThe Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and ConsPixlogix Infotech
 
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptx
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptxMerck Moving Beyond Passwords: FIDO Paris Seminar.pptx
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptxLoriGlavin3
 
Ensuring Technical Readiness For Copilot in Microsoft 365
Ensuring Technical Readiness For Copilot in Microsoft 365Ensuring Technical Readiness For Copilot in Microsoft 365
Ensuring Technical Readiness For Copilot in Microsoft 3652toLead Limited
 
How AI, OpenAI, and ChatGPT impact business and software.
How AI, OpenAI, and ChatGPT impact business and software.How AI, OpenAI, and ChatGPT impact business and software.
How AI, OpenAI, and ChatGPT impact business and software.Curtis Poe
 
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024BookNet Canada
 
TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024Lonnie McRorey
 
Transcript: New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024Transcript: New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024BookNet Canada
 
TrustArc Webinar - How to Build Consumer Trust Through Data Privacy
TrustArc Webinar - How to Build Consumer Trust Through Data PrivacyTrustArc Webinar - How to Build Consumer Trust Through Data Privacy
TrustArc Webinar - How to Build Consumer Trust Through Data PrivacyTrustArc
 

Recently uploaded (20)

The Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptx
The Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptxThe Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptx
The Fit for Passkeys for Employee and Consumer Sign-ins: FIDO Paris Seminar.pptx
 
Rise of the Machines: Known As Drones...
Rise of the Machines: Known As Drones...Rise of the Machines: Known As Drones...
Rise of the Machines: Known As Drones...
 
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptx
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptxPasskey Providers and Enabling Portability: FIDO Paris Seminar.pptx
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptx
 
DevEX - reference for building teams, processes, and platforms
DevEX - reference for building teams, processes, and platformsDevEX - reference for building teams, processes, and platforms
DevEX - reference for building teams, processes, and platforms
 
What is Artificial Intelligence?????????
What is Artificial Intelligence?????????What is Artificial Intelligence?????????
What is Artificial Intelligence?????????
 
Generative AI for Technical Writer or Information Developers
Generative AI for Technical Writer or Information DevelopersGenerative AI for Technical Writer or Information Developers
Generative AI for Technical Writer or Information Developers
 
Sample pptx for embedding into website for demo
Sample pptx for embedding into website for demoSample pptx for embedding into website for demo
Sample pptx for embedding into website for demo
 
A Deep Dive on Passkeys: FIDO Paris Seminar.pptx
A Deep Dive on Passkeys: FIDO Paris Seminar.pptxA Deep Dive on Passkeys: FIDO Paris Seminar.pptx
A Deep Dive on Passkeys: FIDO Paris Seminar.pptx
 
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
 
Nell’iperspazio con Rocket: il Framework Web di Rust!
Nell’iperspazio con Rocket: il Framework Web di Rust!Nell’iperspazio con Rocket: il Framework Web di Rust!
Nell’iperspazio con Rocket: il Framework Web di Rust!
 
Gen AI in Business - Global Trends Report 2024.pdf
Gen AI in Business - Global Trends Report 2024.pdfGen AI in Business - Global Trends Report 2024.pdf
Gen AI in Business - Global Trends Report 2024.pdf
 
SIP trunking in Janus @ Kamailio World 2024
SIP trunking in Janus @ Kamailio World 2024SIP trunking in Janus @ Kamailio World 2024
SIP trunking in Janus @ Kamailio World 2024
 
The Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and ConsThe Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and Cons
 
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptx
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptxMerck Moving Beyond Passwords: FIDO Paris Seminar.pptx
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptx
 
Ensuring Technical Readiness For Copilot in Microsoft 365
Ensuring Technical Readiness For Copilot in Microsoft 365Ensuring Technical Readiness For Copilot in Microsoft 365
Ensuring Technical Readiness For Copilot in Microsoft 365
 
How AI, OpenAI, and ChatGPT impact business and software.
How AI, OpenAI, and ChatGPT impact business and software.How AI, OpenAI, and ChatGPT impact business and software.
How AI, OpenAI, and ChatGPT impact business and software.
 
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
 
TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024
 
Transcript: New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024Transcript: New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024
 
TrustArc Webinar - How to Build Consumer Trust Through Data Privacy
TrustArc Webinar - How to Build Consumer Trust Through Data PrivacyTrustArc Webinar - How to Build Consumer Trust Through Data Privacy
TrustArc Webinar - How to Build Consumer Trust Through Data Privacy
 

Five Whys Lessons Learned

  • 1.
  • 2.
  • 3.
  • 4. What is the five whys technique? http://ecorner.stanford.edu/authorMaterialInfo.html?mid=2296
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.