Evacuations: Evacuation Planning for International and Transnational Crisis


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Immediate advice and support that will improve your evacuation plans and planning

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Evacuations: Evacuation Planning for International and Transnational Crisis

  1. 1. Evacuation Planning! International and Transnational Crisis Evacuation Planning International and Transnational CrisisCopyright Tony Ridley 2011! Page 1 of 20
  2. 2. Evacuation Planning! International and Transnational CrisisALL RIGHTS RESERVED. No part of this book may be reproduced or transmitted forresale or use by any party other than the individual purchaser who is the sole authorizeduser of this information. Purchaser is authorized to use any of the information in thispublication for his or her own use only. All other reproduction or transmission, or any formor by any means, electronic or mechanical, including photocopying, recording or by anyinformational storage or retrieval system, is prohibited without express written permissionfrom the publisher.LEGAL NOTICES: While all attempts have been made to provide effective, verifiableinformation in this Book, neither the Author nor Publisher assumes any responsibility forerrors, inaccuracies, or omissions. Any slights of people or organizations are unintentional.If advice concerning business matters is needed, the services of a qualified professionalshould be sought. This Book is not a source of business information, and it should not beregarded as such. This publication is designed to provide accurate and authoritativeinformation in regard to the subject matter covered. It is sold with the understanding thatthe publisher is not engaged in rendering a business service. If expert business assistanceis required, the services of a competent professional person should be sought. As with anybusiness advice, the reader is strongly encouraged to seek professional business counselbefore taking action.Published by: Tony RidleyPRINTED IN AUSTRALIA, DISTRIBUTED WORLDWIDE.Copyright 2011Copyright Tony Ridley 2011! Page 2 of 20
  3. 3. Evacuation Planning! International and Transnational Crisis Table of Contents Introduction! 5 Planning! 5 Suite of Plans! 5 Have You Considered?! 6 Shelter-in-Place! 7 Stakeholders! 7 Record Keeping! 7 Transport! 7 Aircraft! 8 What Have I Forgotten?! 8 Logistics ! 8 Maps! 9 Transport! 9 Providers! 9 Finances! 10 Location Specific! 10 Tools! 11 Government Assisted Evacuations! 11 Supporting Agencies! 11 Formatting! 12 Plan! 12 Formats! 13 Collaboration! 13 Images! 13 Mapping! 13 Strategic Plans! 14Copyright Tony Ridley 2011! Page 3 of 20
  4. 4. Evacuation Planning! International and Transnational Crisis Mobile Devices! 14 Videos! 14 GPS! 14 Local Staff! 15 Communications ! 15 Mediums and Channels! 16 Mobile Communications! 16 Satellite Phones! 17 Faxes! 17 Languages! 17 Management! 18 Succession Planning! 18 Worst Case! 19 Video Logs! 19 Conclusion! 20Copyright Tony Ridley 2011! Page 4 of 20
  5. 5. Evacuation Planning! International and Transnational CrisisIntroductionIf you have international operations or business travellers, then you need to read thisebook. Following years of experience and numerous practical tests, I have tabled the keyfactors that determine the success or failure of any evacuation plan due to international ortransnational crisis.This ebook will analyze and discuss the planning, logistics, plan, communications and management in order to assist planners and managers in developing the best possible and adaptive evacuation plans. By the end of this ebook, you will immediately be able to eliminate the majority of errors in existing plans or commence the process to create your own safety and security evacuation plan.I have written, reviewed and implemented numerous evacuation plans over the years andhave significant experience in what works and what invariably frustrates the evacuationoperations unnecessarily.Through this extensive theoretical and practical experience I will seek to distill the primarystages and priority tactile issues that must be considered or included in any plan to ensurea successful outcome.PlanningThe likelihood of international evacuations remains low.While the possibility of occurrence is low, it is still smart business and continuity planningthat mandates evacuation plans be developed and maintained.Companies may not be blamed for the events that lead to an evacuation but they willcertainly be measured and held accountable for their level of preparedness and results, nomatter the underlying events that lead to an international or transnational evacuation.While it may be obvious, the final success of any evacuation plan is determined by the wayin which the planning is conducted and the detail in which the process identifies andallocates information and resources to broad and specific scenarios.Suite of PlansThe evacuation plan is not the umbrella documentation or process and is highly dependenton supporting strategies and plans such as business continuity, crisis management,emergency management and will not be covered in the scope of this ebook.Copyright Tony Ridley 2011! Page 5 of 20
  6. 6. Evacuation Planning! International and Transnational CrisisEvacuation plans are the result of a need or trigger to evacuate or relocate affectedpersonnel to a non-affected area and the conditions and triggers for such decisions is atopic of another paper.Also not included with the scope of this ebook.Effective planning needs to identify the circumstances (and assumptions) in which anevacuation will be conducted.Have You Considered?Will the local environment be hostile and non-permissive to independent move or will it bethe result of wide-spread services disruption and more of an administrative move to amore sustainable and safer environment?Will the evacuation be a short move to a non-affected area within the same country orregion or will it require a long tail support process to return all affected evacuees to theirhome countries?The time in which the need for evacuation is realized may be verywell scripted or dynamically trigged by instantaneous events.Therefore it requires multi-timing activation to includewhen! Evacuees are co-located,! Multi-location evacuation site,! Anomalies such as when children are away ona school excursion,! Sympathetic pressures (i.e.: everyone else isscrambling to leave),! Insurance policy terms and conditions,! Regardless of the external circumstances,! And when the personal risk tolerance ofaffected individuals is rapidly approaching.How the sponsoring entity (business or NGO) willimplement the plan.Whether they are able and competent enough toindependently execute the plan or whether they have full or partialsupport from specialist providers and services.Any-and-all diversity or conventional definitions that complicate emergency relocation andevacuation operations such as nationality of evacuees, country of origin, blended families,local partners or dependents and extended families that may culturally assume theirinclusion.Life safety and security standards in which the entity will hold themselves to in the event ofan evacuation.This includes accommodation, transport, medical, food, water, threats, residual risk andemergency intervention to assertively influence the outcome of a deteriorating situation.Copyright Tony Ridley 2011! Page 6 of 20
  7. 7. Evacuation Planning! International and Transnational CrisisShelter-in-PlaceThere is always a window-of-opportunity for evacuations and emergency relocations thatmay be missed or the threat outweighs the benefit actions of moving people under currentcircumstances.All planning must be inclusive of full or partial “shelter-in-place” demands that requiresevacuees to remain in location (this may be a location of your choosing or the nearestsafest refuge) until it is safe or beneficial to move again.StakeholdersEngagement and collaboration of key stakeholders is paramountat this stage as many plans fail due to failed assumptions or lackof understanding of the scope and capabilities of identified andlikely stakeholders.Record KeepingInput and advice should always be recorded and analyzed evenif not featured in the final plan.This information should be accessible or referenced in theevent that a constraint or situation that was dismissed does infact take place, then the expertise and advice supplied in theplanning can be accessed, assessed and acted upon in atimely fashion without necessarily chasing down theoriginating individual or department.Always document and communicate assumptions.The risk tolerance of affected personnel, providers (aircraft, hotels,drivers, etc), governments and internal stakeholders can never be100% identified in advance.Be clear on where your planning focused and allow for human emotions, graphic images,family pressure and internal panic to all play a significant role on the day of the eventdespite the calm and clarity achieved during planning.TransportMulti-transport planning considerations are a must.There is always more than one way to move people either domestically or internationally.Albeit there are faster and more expedient methods but a simple short haul via analternate transport means to another (possibly even safer) area may make the differencebetween a move or no move scenario.Copyright Tony Ridley 2011! Page 7 of 20
  8. 8. Evacuation Planning! International and Transnational CrisisAircraftAircraft providers will always be cognizant of the insurance liabilities, the cost of oneevacuation versus the cost of their aircraft investment, support ground facilities, clearanceand their own crewʼs service safety standards or threat tolerances.This will also be the case for road, train and water based transport providers.What Have I Forgotten?Donʼt forget the little things.Departure stamps and taxes, baby formula, identification, customs and immigrations,medicine, health, fatigue, stress, fear, weather, holidays, culture, food, water, clothes, pets,media, luggage and many other issues have and will be the undoing of an evacuation planif not considered and planned in advance.It is unlikely that any company or department will have all the required skills and resourcesavailable internally for an international or transnational evacuation or that they may evenhave them on stand-by at a momentʼs notice, so it is important that all resources beidentified and documented within the supporting logistics plan.LogisticsLogistics relates to all the resources, cost, support andadministration required to come together during anevacuation.Accommodation requirements fall into three broadcategories.Private accommodation, as usually occupied by thetraveller or expat in country.Evacuation accommodation, such as the pre-identified and planned accommodation to be used inthe event of an evacuation that may or may not be partof your existing/routine accommodation plan.Ad-hoc accommodation, such as taking immediate refuge at a school, shelter, shoppingcomplex or embassy as was necessitated by the sudden onset of events that forcedpersonnel into non-planned accommodation options.All required, and likely ad-hoc accommodation, needs to be both identified anddocumented in the plan.These locations need to be independently documented in the appendices as a lift outguide/review and put into the continually updated evacuation mapping support tools.Copyright Tony Ridley 2011! Page 8 of 20