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  • 1. CHAPTER EIGHT Lag Indicators
  • 2. Duty of Care: A Buyer’s Guide to Travel Health, Safety and Security A"er  the  Fact:  Too  many  planners  and  managers  make  decisions   on  what  has  already  happened,  and  only  make  provisions  for   those  events  and  circumstances.  Effec=ve  risk  management,  and   legal  compliance,  requires  managers  and  businesses  to  an=cipate   events,  threats  and  hazards  too.     Page 27
  • 3. Duty of Care: A Buyer’s Guide to Travel Health, Safety and Security Insurance  Placebo:  You  can’t  insure  against  negligence  nor   transfer  the  risk  to  your  travel  insurance  provider.  Historical   events  and  outcomes  are  unlikely  to  apply  to  you  and  your   travellers  specifically,  resul=ng  in  false  data  and  higher  fees.   Evidence of the ineffective nature of pure lag [after the fact] indicators is present in government travel advisories. Withstanding the overly generic nature and non-business audience of such advisories, risk ratings or threat levels can change in a matter of minutes, only after the event. While it may only be one event, not even affecting you or your travellers, the entire risk paradigm has been moved but it took an event to do so. Real risk management systems and guides will not be so dynamically affected by singular, extra ordinary events. Page 28
  • 4. Duty of Care: A Buyer’s Guide to Travel Health, Safety and Security Breaches to the health and safety legislation are criminal in nature, therefore prosecuted as a crime. Your defence will be based on what others deem as reasonable. Your business travellers will be constantly making decisions and changes that affect their own health and safety whilst travelling. Ill-informed or ignorant business travellers will make poor choices and risk endangering themselves and your business. They will therefore need to be informed, educated, prepared and updated to plausible and likely hazards, regularly. Prepare your business and travellers for the here and now as well as the future, not past events and tales of misadventure and extreme situations. “ The concept of recklessness requires foresight of the probability or likelihood of the consequences of the contemplated act or omission and willingness to run the risk of the consequences becoming a reality” -­‐  Pemble  v  R  (1971)  124  CLR  107  per  McTiernan  and  Menzies  (Australia)   Page 29
  • 5. If you’re interested in understanding how to instantly evaluate, educate and monitor the risk for every single traveller and business trip as part of your travel health, safety, security and risk management “ What begins as a workplace extension, ends in a business anywhere opportunity ” -­‐  Tony  Ridley  CEO  Intelligent  Travel