Duty of Care and Travel Risk Management: Due Diligence

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What Due Diligence is required in order to demonstrated Duty of Care to your business travellers? Find out in this chapter on travel health, safety, security and risk management.

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  • 1. CHAPTER FIVE Due Diligence
  • 2. Duty of Care: A Buyer’s Guide to Travel Health, Safety and Security Due  Diligence:  It  is  not  enough  to  simply  state  you  have  a  plan   and  a  process.  Both  standard  business  conven9ons  and  the   courts  require  you  to  prove  it.  As  with  everything  else,  there  is  a   basic  compliance  and  evidence  process  that  you  must   demonstrate  in  order  to  be  truly  compliant  or  prepared.   Page 19
  • 3. Duty of Care: A Buyer’s Guide to Travel Health, Safety and Security 1.  Knowledge   2.  Relevance   3.  Resources   4.  Processes   5.  Compliance   6.  Verifica9on   Fact  Not  Belief:  Unless  you  can  prove  it,  by  means  of   demonstra9on,  compliance  and  verifiable  audits,  it  doesn’t  exist.   That  simple!  What  you  believe  and  what  you  can  prove  in  a  court   of  law  are  two  vastly  different  terms  of  reference.   In accordance with the specified practices and requirements within the health and safety act/s, here is the basis for demonstrating due diligence: 1.  Knowledge of the relevant laws and standards 2.  Relevance to your business and activity 3.  Resources allocation specifically for this purpose 4.  Processes to support the plan and maintenance 5.  Compliance to the laws and resulting plan/strategy 6.  Verification it exists and applied routinely Page 20
  • 4. If you’re interested in understanding how to instantly evaluate, educate and monitor the risk for every single traveller and business trip as part of your travel health, safety, security and risk management “ What begins as a workplace extension, ends in a business anywhere opportunity ” -­‐  Tony  Ridley  CEO  Intelligent  Travel