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Tonnis de Boer

Tonnis de Boer

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e-money conference Moscow Presentation Transcript

  • 1. e-payment update EuropeE-money conference 2011Tonnis de Boer, Innopay - November 2011 tomorrow’s transactions today
  • 2. Tonnis de Boer • Groningen, 1973, father of twins • Studied International Technology Management in NL ,UK and DE • Strategic advisor to leading e-commerce companies, financial institutions and technology firms • Key fields of expertise include financial supply chain , enterprise information technology, e- payments, e-invoicing, e-identity and software development • Held senior management positions in ERP software (ao. Exact Software). • Getting results by combining strategic management skills with in-depth technology“We cant solve problems by using the same knowledge and a getting things donekind of thinking we used when we created mentality.them.” A. Einstein • At my best when to combine business, people and technology"The future of the internet is easy: anyindustry it hasnt yet dramaticallytransformed, it will." 2 © Innopay BV. All rights reserved.
  • 3. Update on e-payments in Europe.3 © Innopay BV. All rights reserved.
  • 4. Europe? Which Europe?• Geographical Europe• European Free Trade Association• European Economic Area• European Customs Union• European Union• Schengen Area• Eurozone• SEPA• …?4 © Innopay BV. All rights reserved.
  • 5. Think Europe, but act local5 © Innopay BV. All rights reserved.
  • 6. Strong e-commerce growth in all markets Country Volume (bln) Growth ‘101. United Kingdom € 62.7 18%2. Germany € Mature markets 39.0 18%3. France € 30.7 24%4. Italy € Upcoming 39% 14.45. Spain € 10.1 30%6. Netherlands € 8.2 11% Mature marketsSources: BeCommerce, BITKOM, Casaleggio, Currence, DIBS, IMRG, Kelkoo, Thuiswinkel.org, Versandhandel6 © Innopay BV. All rights reserved.
  • 7. Apple, Google, Amazon.com & Facebook are e-leaders; Chinese (&Russian) Companies Continue to Step Up7 © Innopay BV. All rights reserved.
  • 8. But we do have leading service providers!8 © Innopay BV. All rights reserved.
  • 9. Status of e-payments?9 © Innopay BV. All rights reserved.
  • 10. Very efficient, low cost, infrastructure Sender Receiver A B e.g. Netherlands: - Cashless streets - 5 Euro cnt for debit transaction Bank A Bank B Clearing & settlement Central Bank10 © Innopay BV. All rights reserved.
  • 11. Cards in Europe: fragmented 1. Huge transition to Maestro / v-Pay 2. End of local schemes 3. Competition in processing to be expected11 © Innopay BV. All rights reserved.
  • 12. Online bank e-payment EU:fragmented12 © Innopay BV. All rights reserved.
  • 13. MyBank initiative• Solution for e-payments and e-mandates• Scheme developed by EBA Clearing (Euro Banking Association)• Allows consumers to authorize payments or e- mandates using their online banking − Allows online merchants to get real-time payment guarantee or e-mandate − Has a decentralized structure: does not rely on central platform. − Uses secure & real-time messaging between banks over the internet − Uniform brand for merchants and consumersThe last option for banks to compete Paypal?13 © Innopay BV. All rights reserved.
  • 14. Total Europe e-payments: fragmented market 14 © Innopay BV. All rights reserved.EPSM Meeting Utrecht, 8 June 2011
  • 15. Preferred payment methods per country Country First Second Third1. United Kingdom CC (40%) DC (36%) PayPal (17%)2. Germany DD (33%) Invoice (25%) CC (17%)3. France CC (80%) Invoice (10%) PayPal (5%)4. Italy CC (67%) PayPal (13%) COD (10%)5. Spain CC (45%) COD (15%) - CC dominance (10%) DD6. Netherlands OBEP (54%) - Local online banking solutions Invoice (16%) CC (9%)7. Sweden CC (33%) - OBEP(30%) - Germany: direct debit Invoice (28%)8. Denmark OBEP (61%) CC (19%) BT (10%)9. Norway CC (60%) Invoice (12%) OBEP(10%)10. Switzerland CC (42%) COD (23%) DD (18%)11. Finland OBEP (42%) Invoice (22%) CC (19%)12. Belgium Invoice (36%) CC (19%) BT (14%)Sources: BeCommerce, BITKOM, Casaleggio, Currence, DIBS, IMRG, Kelkoo, Thuiswinkel.org, Versandhandel15 © Innopay BV. All rights reserved.
  • 16. Some top retail merchants NL don’t offer CC’s Big Retail Merchants Acceptance Merchant Master Maestro VISA PayPal Card www.bol.com YES NO YES NO www.apple.com YES NO YES NO www.wehkamp.nl Transavia, OAD, Cheap Tickets,NO Thomas Cook, TUI, KLM, NO NO D-reizen NO These merchants dominate the overall top 10 www.amazon.com YES NO YES NO www.ah.nl NO NO NO NO www.hm.com YES NO YES NO www.neck.nl NO NO NO NO www.otto.nl NO NO NO NO www.hema.nl NO NO NO NO www.dell.com YES NO YES YES16 © Innopay BV. All rights reserved.
  • 17. Solution to fragmentation: PSP’s17 © Innopay BV. All rights reserved.
  • 18. PSPs in Europe: fragmentedWith concentration in NL18 © Innopay BV. All rights reserved.
  • 19. Pure PSP business under pressure Differentiation in the market • Market brand/ recognition • Value added products and services (like Implementation & Customer Support)Increased regulatory •Increased Increased customer •Increasedpressure •customer demand• SEPA / PSD • Real time processing and reporting• EU extension • Transparency over products/channels• Competition authorities • Focus on e-banking & cards Payments business • More efficient cash management Increased Margins under pressure Increased•Increased competition standardisation • EMV, IBAN• Consolidation • Twist, RosettaNet• Global cash management specialists Scale• New entrants: Payment Service Providers • Volume and efficiency for lowest unit cost • Flawless execution19 © Innopay BV. All rights reserved.
  • 20. PSP business is widening & new players enter Order Fulfillment Invoice Payment Cred. Man. Tax PSP’s Logistical SP’sE-service providers e-service providers ERP/Accounting Banks20 © Innopay BV. All rights reserved.
  • 21. 4 final thoughts on EU e-payments…21 © Innopay BV. All rights reserved.
  • 22. 1. Less fragmentation.22 © Innopay BV. All rights reserved.
  • 23. 1. Less fragmentation• PSP consolidation continues• PSP business moving towards integration• Added value of e-payments gets less, focus is on eTrade / eCommerce• User is tired of keeping 50-100 user accounts• No more wallets and ‘dead money’• New solutions built on top of existing infrastructures23 © Innopay BV. All rights reserved.
  • 24. 2. Payment platforms opening up.24 © Innopay BV. All rights reserved.
  • 25. 25 © Innopay BV. All rights reserved.
  • 26. 26 © Innopay BV. All rights reserved.
  • 27. 27 © Innopay BV. All rights reserved.
  • 28. PayPal apps28 © Innopay BV. All rights reserved.
  • 29. 3. Battle of the platforms.29 © Innopay BV. All rights reserved.
  • 30. Battle of the platforms• From ‘content’ to ‘transaction’• Leverage huge user base• Become central banks of their continent• Only room for 3-530 © Innopay BV. All rights reserved.
  • 31. 4. Online meet offline31 © Innopay BV. All rights reserved.
  • 32. 32 © Innopay BV. All rights reserved.EPSM Meeting Utrecht, 8 June 2011
  • 33. 33 © Innopay BV. All rights reserved.
  • 34. 34 © Innopay BV. All rights reserved.
  • 35. Apple EasyPay35 © Innopay BV. All rights reserved.
  • 36. Need support to enter Europe? (Or the Euro zone or SEPA or EU with/without Greece, , Italy, etc) We can help. tonnis@innopay.com36 © Innopay BV. All rights reserved.
  • 37. Thank you!tonnis@innopay.com tomorrow’s transactions today