Tom Young of Knoco http://www.knoco.com outlines a Simple approach to Knowledge Retention. More advice from Tom can be found at http://www.youtube.com/user/tomyoungknoco
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Simple Knowledge Retention From Knoco Ltd
1. Simple approach to Knowledge Retention Hints, tips and suggestions from Knoco Ltd
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5. Opportunities and Threats Things that the new person could drive to success or things they should to avoid!
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10. Significant events Acquisition of Acme System X software installed Win largest order in company history 2000 2002 2007 2009
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14. Your contact details ! The main source of knowledge and key information about your previous role is probably you ! They might want to contact you after you have left