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When Your Management Style Isnt Working By Tom Shay
 

When Your Management Style Isnt Working By Tom Shay

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Often a small business owner struggles with a staff that does not seem to respond as desired. This Tom Shay presentation shows how and why this situation occurs as well as helps participants to assess ...

Often a small business owner struggles with a staff that does not seem to respond as desired. This Tom Shay presentation shows how and why this situation occurs as well as helps participants to assess how to correct the situation. www.profitsplus.org

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    When Your Management Style Isnt Working By Tom Shay When Your Management Style Isnt Working By Tom Shay Presentation Transcript

    • Tom Shay, CSP Certified Speaking Professional
    • When your management style isn’t working
      • Divide the cards as evenly as possible among everyone at your table
      • With the 12 cards on your table, write one of each of these phrases at the top of both sides of the card:
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    • When your management style isn’t working
      • Example:
      • Allow conflicts
      www.profitsplus.org FRONT Allow Conflicts BACK Allow Conflicts
    • When your management style isn’t working
      • Allow conflicts – Avoid conflicts
      • Hire for technical skill – Hire for relational skill
      • Understand what others do – Job solidarity
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    • When your management style isn’t working
      • Keeping personal life outside the store – Embracing the individual’s family
      • Determine who created a problem – Focus on the entire operation’s failure
      • Negotiate for all you can get from suppliers – Sharing your business situation with a vendor
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    • When your management style isn’t working
      • Pass the 12 cards as equally as possible among those at your table
      • On one side of the cards you receive, write three positive aspects of the strategy of the card
      www.profitsplus.org
    • When your management style isn’t working
      • Example:
      • Allow conflicts
      www.profitsplus.org BACK Allow Conflicts FRONT Allow Conflicts Pro Pro Pro
    • When your management style isn’t working
      • Pass your completed cards to the person on your right
      • On the other side of the card you now have, write three negative aspects of the strategy that appears on the front side of the card
      www.profitsplus.org
    • When your management style isn’t working
      • Example:
      • Allow conflicts
      www.profitsplus.org FRONT Allow Conflicts Pro Pro Pro BACK Allow Conflicts Con Con Con
    • When your management style isn’t working
      • Pass your completed cards to the person on your right
      • This person is to summarize and compare the two sides of the card
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    • When your management style isn’t working
      • As you wrote on the cards, did you find areas that were hard to defend or argue against?
      • Does this speak to your management style?
      • Are you getting the most from your staff?
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    • What can you use?
      • Focus on things you can control
      • You cannot change the inherent attitude of people
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    • What can you use?
      • The failure to nourish and encourage lightness in the workplace undermines productivity, creativity, adaptability, morale
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    • and your employees aren’t either
      • 1. Do they know why they should do it?
      • 2. Do they know how to do it?
      www.profitsplus.org
    • and your employees aren’t either
      • 3. Do they know what they are supposed to do?
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    • and your employees aren’t either
      • Are they confident your way will work for them?
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    • and your employees aren’t either
      • 5. Have you asked any questions about how they think it should be done?
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    • and your employees aren’t either
      • 6. Do they understand the importance and timeliness?
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    • and your employees aren’t either
      • Is there a reward for doing it?
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    • and your employees aren’t either
      • 8. Is there a penalty for a poor performance?
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    • and your employees aren’t either
      • 9. Does this person have the skills to do this work?
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    • and your employees aren’t either
      • 10. Are you asking them to do this task because you cannot do the task?
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    • and your employees aren’t either
      • 11. Is there enough time and the necessary tools to complete the task?
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    • and your employees aren’t either
      • 12. Do you check on the progress of the task, or wait until the staff member tells you they are done?
      www.profitsplus.org
    • When you bring a problem to my attention, are you bringing the solution with you? Or are you still a part of the problem? www.profitsplus.org
    • Final Note www.profitsplus.org
      • This presentation will be specialized to your industry and your attendees’ specific needs.
      • For more information about having Tom present for you, contact us at (727)464-2182 or visit our website: www.profitsplus.org