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HCL: Corporate A Quick Snapshot
 

HCL: Corporate A Quick Snapshot

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    HCL: Corporate A Quick Snapshot HCL: Corporate A Quick Snapshot Presentation Transcript

    • HCL TECHNOLOGIES
      A Brief Introduction | Q3, 2010
    • 2
      WHO ARE WE?
      When thought leaders like
      Late Prof CK Prahlad
      Tom Peters
      Ram Charan
      Gary Hamel
      Judy McGrath
      Tony Hsieh et al speak
      the world listens…
      HCL is a global IT Services company
      that’s spoken highly of by these thought leaders.
    • 3
      A Quick Snapshot
      HCL Technologies
      HCL Infosystems
      HCL Enterprise
      The software services arm
      The systems integration arm
    • 4
      Integrated Portfolio of Services
      Others
      BPO
      Asia
      Energy-Utilities, Public Services
      Healthcare
      Infrastructure Services
      Media and Entertainment
      Europe
      Retail and Consumer
      Telecom
      Custom Applications
      Manufacturing
      Engineering and R&D
      US
      Financial Services
      Enterprise Applications
      Vertical Mix
      Geo Mix
      Service Line Mix
      Full Services Co-Sourcing
      For easy optimization and end-to-end IT integration
      for measurable business outcomes
    • 5
      WHY ARE WE DIFFERENT?
    • 6
      What do I Stand for
    • 7
      A Unique Approach to Management – Employees First, Customer Second
      The Value Zone
      Reverse Accountability
      Customer
      • Maximum value is created at the Employee-Customer Interface. This is called the Value Zone
      • The aim of Employee First is to achieve a “wow” at this interface by inverting the management pyramid and increasing accountability to the value zone
      • The Employee becomes the owner of the change and in turn strives to deliver the best to his/ her customer
      Maximizing the wow in the value zone
      Employee
      Enabling Function
      Management
    • 8
      A Unique Approach to IT – Business and IT Handshake Suite
      Data
      Infrastructure
      Applications
      Business Processes
      Enterprise Discovery
      Discover
      Optimization Services
      Rationalize
      APO
      Process Optimization
      Data
      Optimization
      Infrastructure
      Optimization
      IT Solutions Delivery and Support
      Build
      Run Time Visibility
      Watch
      Integrated IT Operations
      Run
      I want to have a complete view of my landscape
      I want to monitor my business impact
      I want to maximize my asset performance
      I want to deliver process insights for strategic decision making
      Based on theseRecommendations
      Facilitate StrategicDecision Making
      Identify Trends & Make
      Gain Visibility to
      Discover & model dependencies among end to end business processes, the supporting application, databases & infrastructure
      Track real time business KPIs through regular IT operations such as incident management
      Recommendations that streamline business processes & optimize applications, infrastructure & data
      Build responsive systems that can proactively report on business KPIs, self remediate & generate data
    • 9
      Globally Admired
      One of Britain’s Top Employersfor the 4th Consecutive Year
      One of the 44 Most Democratic Workplacesin the World
      Best Employer in Asia and in India –Hewitt Study 2009
      HCL is taught at Harvard as a premier case study on strategy and organizational leadership
      HCL Technologies is Disruptive and Bears Watching…though it has not received the hype of a salesforce.com or Google, we believe HCL may very well be one of the contenders to lead the IT services world of the very near future.”
      World’s Most Influential –Five companies to watch:
      Facebook, HCL Technologies,Craigs List, SKS MicroFinance, LI & Fung
      “IBM and the other multinationals are becoming increasingly nervous about HCL Technologies…”
      Acknowledges HCL Technologies as the world’s most modern management
      Darden School of Business has done a case study on the impact created by HCLthrough its “Employees First Customers Second” practice
      Employees First, Customers Secondis now a book Published by Harvard Press
      Foreword by Late Prof C.K. Prahalad
      Admired by many global thought leaders
      Tom Peters, Tony Hsieh, Gary Hamel, Judy McGrath
      Ram Charan, Victor K. Fung
    • 10
      WHY SHOULD YOU BELIEVE US?
      The Result of our Transformational Initiatives
    • 11
      Since 2005
      HCL Share in the Indian IT Exports
      HCL Revenues (Years ending March)
      (USD Million)
      Increase in Share of Indian IT Exports
      More than Tripled Revenues
      Grown 3.6 times
    • 12
      Recorded Fastest Growth During Recession
      24% GROWTH IN 2009 – HIGHEST IN THE INDUSTRY
    • 13
      The Velocity will continue……..
      HCL is one of the only 6 fast growing global IT companies with,
      Source: HCL Strategic Intelligence Wing (analysis with the Bloomberg database)
      There are 3302 companies in the Bloomberg database belonging to IT Sector (Hardware, Software, and Services).
      • Of the 3302, 307 (9% of total) recorded5-year Revenue CAGR greater than 30%.
      • Of the 307, only 11(0.3% of total) had revenues greater than $2 Bn.
      • Of the 11, only 6 (0.2% of total) had market cap greater than $5 Bn.
      i
      i
      i
      Note – To calculate 5-yr CAGR, the Financial Years FY04 to FY09 were considered. The financial year for different companies end during different months of the calendar year. For e.g., For HCL, FY ends June. For Apple, FY ends September. For Google, FY ends December.
    • 14
      Quadrupled the Number of Customers
      $5mn+ & $10mn+ Customers Grew by 4x
      $20mn+ Customers Grew by 5x
      Increased Customer Satisfaction by 43%
      CSAT Survey 2009
      (Conducted by an Independent Agency)
      Focusing on ‘Value’ to the Customers
    • 15
      62000 HCLites made it Possible
    • 16
      Looking forward…
      HOW CAN I HELP YOU?