HCL: Corporate A Quick Snapshot
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HCL: Corporate A Quick Snapshot

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HCL: Corporate A Quick Snapshot HCL: Corporate A Quick Snapshot Presentation Transcript

  • HCL TECHNOLOGIES
    A Brief Introduction | Q3, 2010
  • 2
    WHO ARE WE?
    When thought leaders like
    Late Prof CK Prahlad
    Tom Peters
    Ram Charan
    Gary Hamel
    Judy McGrath
    Tony Hsieh et al speak
    the world listens…
    HCL is a global IT Services company
    that’s spoken highly of by these thought leaders.
  • 3
    A Quick Snapshot
    HCL Technologies
    HCL Infosystems
    HCL Enterprise
    The software services arm
    The systems integration arm
    View slide
  • 4
    Integrated Portfolio of Services
    Others
    BPO
    Asia
    Energy-Utilities, Public Services
    Healthcare
    Infrastructure Services
    Media and Entertainment
    Europe
    Retail and Consumer
    Telecom
    Custom Applications
    Manufacturing
    Engineering and R&D
    US
    Financial Services
    Enterprise Applications
    Vertical Mix
    Geo Mix
    Service Line Mix
    Full Services Co-Sourcing
    For easy optimization and end-to-end IT integration
    for measurable business outcomes
    View slide
  • 5
    WHY ARE WE DIFFERENT?
  • 6
    What do I Stand for
  • 7
    A Unique Approach to Management – Employees First, Customer Second
    The Value Zone
    Reverse Accountability
    Customer
    • Maximum value is created at the Employee-Customer Interface. This is called the Value Zone
    • The aim of Employee First is to achieve a “wow” at this interface by inverting the management pyramid and increasing accountability to the value zone
    • The Employee becomes the owner of the change and in turn strives to deliver the best to his/ her customer
    Maximizing the wow in the value zone
    Employee
    Enabling Function
    Management
  • 8
    A Unique Approach to IT – Business and IT Handshake Suite
    Data
    Infrastructure
    Applications
    Business Processes
    Enterprise Discovery
    Discover
    Optimization Services
    Rationalize
    APO
    Process Optimization
    Data
    Optimization
    Infrastructure
    Optimization
    IT Solutions Delivery and Support
    Build
    Run Time Visibility
    Watch
    Integrated IT Operations
    Run
    I want to have a complete view of my landscape
    I want to monitor my business impact
    I want to maximize my asset performance
    I want to deliver process insights for strategic decision making
    Based on theseRecommendations
    Facilitate StrategicDecision Making
    Identify Trends & Make
    Gain Visibility to
    Discover & model dependencies among end to end business processes, the supporting application, databases & infrastructure
    Track real time business KPIs through regular IT operations such as incident management
    Recommendations that streamline business processes & optimize applications, infrastructure & data
    Build responsive systems that can proactively report on business KPIs, self remediate & generate data
  • 9
    Globally Admired
    One of Britain’s Top Employersfor the 4th Consecutive Year
    One of the 44 Most Democratic Workplacesin the World
    Best Employer in Asia and in India –Hewitt Study 2009
    HCL is taught at Harvard as a premier case study on strategy and organizational leadership
    HCL Technologies is Disruptive and Bears Watching…though it has not received the hype of a salesforce.com or Google, we believe HCL may very well be one of the contenders to lead the IT services world of the very near future.”
    World’s Most Influential –Five companies to watch:
    Facebook, HCL Technologies,Craigs List, SKS MicroFinance, LI & Fung
    “IBM and the other multinationals are becoming increasingly nervous about HCL Technologies…”
    Acknowledges HCL Technologies as the world’s most modern management
    Darden School of Business has done a case study on the impact created by HCLthrough its “Employees First Customers Second” practice
    Employees First, Customers Secondis now a book Published by Harvard Press
    Foreword by Late Prof C.K. Prahalad
    Admired by many global thought leaders
    Tom Peters, Tony Hsieh, Gary Hamel, Judy McGrath
    Ram Charan, Victor K. Fung
  • 10
    WHY SHOULD YOU BELIEVE US?
    The Result of our Transformational Initiatives
  • 11
    Since 2005
    HCL Share in the Indian IT Exports
    HCL Revenues (Years ending March)
    (USD Million)
    Increase in Share of Indian IT Exports
    More than Tripled Revenues
    Grown 3.6 times
  • 12
    Recorded Fastest Growth During Recession
    24% GROWTH IN 2009 – HIGHEST IN THE INDUSTRY
  • 13
    The Velocity will continue……..
    HCL is one of the only 6 fast growing global IT companies with,
    Source: HCL Strategic Intelligence Wing (analysis with the Bloomberg database)
    There are 3302 companies in the Bloomberg database belonging to IT Sector (Hardware, Software, and Services).
    • Of the 3302, 307 (9% of total) recorded5-year Revenue CAGR greater than 30%.
    • Of the 307, only 11(0.3% of total) had revenues greater than $2 Bn.
    • Of the 11, only 6 (0.2% of total) had market cap greater than $5 Bn.
    i
    i
    i
    Note – To calculate 5-yr CAGR, the Financial Years FY04 to FY09 were considered. The financial year for different companies end during different months of the calendar year. For e.g., For HCL, FY ends June. For Apple, FY ends September. For Google, FY ends December.
  • 14
    Quadrupled the Number of Customers
    $5mn+ & $10mn+ Customers Grew by 4x
    $20mn+ Customers Grew by 5x
    Increased Customer Satisfaction by 43%
    CSAT Survey 2009
    (Conducted by an Independent Agency)
    Focusing on ‘Value’ to the Customers
  • 15
    62000 HCLites made it Possible
  • 16
    Looking forward…
    HOW CAN I HELP YOU?