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Heartland Restaurant Solutions Pdf


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  • 1. Full Plate? Heartland can help. CARD PROCESSING !"#$"%&'( 2$"0-345""!"6 G R O W T H !"#$%&# Payroll )*+$",$-.$/01%!&" Check Management
  • 2. Clear Your Plate with payment solutions from Heartland Comprehensive payments solutions give you Heartland’s comprehensive payments solutions are the freedom to focus on your restaurant — efficient, cost-effective and designed to give you and your patrons. the power to streamline your operations. Few things are more central to the success of your Heartland can help with: restaurant than your payments transactions. That’s why Heartland Payment Systems® processes all payments — from credit/debit/prepaid cards to checks, payroll and Card Processing more — efficiently, cost-effectively and with your best interests at heart. Gift Marketing We take care of your payments so you can concentrate Heartland 360° POS on your restaurant … and your patrons. We advocate for Check Management you — helping you navigate through the complexities of payments processing and manage the associated Payroll Services expenses. Add this to our local field sales and servicing organization — payments professionals who are right around the corner … a 24/7/365, live, US-based customer service team … proprietary, advanced technology that drives costs down by eliminating outsourcing and middlemen — and you have a payments provider you can count on as your business partner.
  • 3. Card Processing Gift Marketing Increase your profits by reducing your Boost your bottom line with powerful gift card processing expenses. card marketing tools. Heartland helps you make as much money as you can Promote your restaurant, expand your customer base from every guest check by eliminating outsourcing and and increase sales using innovative and proven gift middlemen — delivering cost savings and streamlined marketing techniques. Our programs are unique, processes to your restaurant. We’re one of the few flexible, and can be implemented easily into restaurants companies who process for Visa®, MasterCard®, of all sizes. Discover® Network and American Express® — giving you fast access to your funds, the convenience of With a variety of product options — from standard consolidated deposits, statements, account access and to custom-designed cards and flexible payment and customer service … all from one company. commitment structures — you can choose which program works best for your restaurant. And, as an With Heartland, your transactions are processed on the added value, you receive ongoing marketing support industry’s only end-to-end, state-of-the-art processing and merchandising materials, real-time promotions platform for brick and mortar merchants. We continually rewarding your customers for specified behaviors, a gift develop new technologies that enhance your operations marketing e-newsletter and training guide. and accommodate the changing needs of your restaurant. Heartland Gift MarketingSM helps you: You’ll benefit from: • Leverage traditional gift cards to create word-of- mouth marketing • Fair pricing and full disclosure of fees and agreement terms • Develop loyalty programs by turning gift cards into reusable, stored-value cards • Clear, easy-to-read statements that eliminate confusing and misleading fees • Encourage continued use of cards with special offers and incentives • Processing for all major card brands and fast access to funds with one deposit, one statement, • Market your restaurant through joint promotions one point of access to account information and with other local merchants who can refer one call for customer service business to you • Improved cash flow through real-time processing and quick authorizations • Fully integrated terminals and software that work with your systems • Round-the-clock service through a dedicated field service team and toll-free, US-based live support 24/7/365 Visit us on the web
  • 4. Heartland 360° POS Check Management Maximize your investment and minimize Streamline your operations with system downtime with a unique point-of- end-to-end check management. sale solution. Automate check processing … gain operational Enjoy the benefits of a comprehensive point-of-sale efficiencies … and improve your cash flow with (POS) system that handles all angles of restaurant Heartland’s comprehensive check management system. operations — from order entry to inventory management A proven time saver, this system handles check deposit and business analytics — while benefiting from a through recovery and collection, making it easier for you unique and cost-effective support structure. With a to accept checks — and quickly receive payment — for weekly subscription model that covers the maintenance catering orders, settling house accounts and more. of hardware, software, service and training, you won’t be surprised — and burdened — by miscellaneous fees that eat away at your restaurant’s bottom line. With Heartland Check ManagementSM powered by transmodus®, you can: Round-the-clock support and ongoing maintenance, • Scan and deposit checks at your convenience with including hardware replacement and software upgrades, Heartland Express FundsSM means minimal system downtime and helps you avoid • Improve your cash flow by having funds credited to expensive upgrades and new installations. your account as soon as the next weekday morning • Receive automatic alerts that identify duplicate, damaged or invalid checks With Heartland 360° POS, you get: • Initiate check recovery activities automatically • Low startup costs and a cost-efficient, with Heartland Auto RecoverySM all-inclusive subscription structure • Recover bad check funds with Heartland Stop • No extra — or unexpected — fees for service, Loss®, an automated recovery program that files support and training eligible items directly with local prosecuting • Best-in-class, round-the-clock customer service attorneys’ offices — where available — with no and system support paperwork • System education with onsite, remote and recorded • Operate efficiently through seamless integration training sessions for you and your staff with your accounting software package* • A kit of spare replacement parts to minimize Stop Loss is powered by and is a registered trademark of transmodus Corporation. downtime in emergency situations * Heartland’s check management system integrates with most accounting software packages. • End-of-life hardware replacement to extend the longevity of your system
  • 5. Payroll Services Benefit from all the ingredients of a customizable payroll solution. Tailor your payroll program to fit your restaurant’s individual needs — and pay only for the features you need. Heartland Payroll ServicesSM offers a full suite of value-added solutions, including time and attendance, point-of-sale integration, IRS-compliant tip reconciliation, workers’ compensation programs, prepaid payroll cards … and more. And, since we don’t charge for the addition or deletion of employees, it’s easy to add seasonal, temporary and special event staff to your payroll as needed. Plus, our three-year, fixed-price agreement guarantees your payroll processing costs won’t arbitrarily increase. You can also save money by minimizing the costs associated with paper checks by offering your employees the benefits of Heartland’s PayAdvantage Visa Prepaid Card. Count on Heartland to deliver: • Comprehensive, customizable payroll capabilities • Payroll automation that frees you to concentrate on your restaurant • Web-hosted access to your payroll anytime via SSL-encrypted and secure internet technology • Robust reporting for better business analysis • No fees for deletions or additions of employees • Tax specialists on staff who ensure processing and filing compliance of your payroll-related taxes • Dedicated, skilled account representatives for speedy response to inquiries Visit us on the web
  • 6. Merchant Bill of Rights You have the right to be treated right. At Heartland, we believe you have the right to: Heartland established The Merchant Bill of Rights to 1. Know the fee for every transaction and who’s promote fairness and transparency in credit and debit charging it card processing. Proposed as an industry standard, 2. Know the markup on Visa and MasterCard The Merchant Bill of Rights educates business owners fee increases like you about the complexities of card processing and managing the associated costs. 3. Know all Visa and MasterCard fee reductions 4. Know all transaction middlemen Know your rights! 5. Know all surcharges and bill-backs 6. A dedicated local service representative 7. Encrypted card numbers and secure transactions 8. Real-time fraud and transaction monitoring 9. Reasonable equipment costs 10. Live customer support 24/7/365
  • 7. You already have enough on your plate. Let Heartland handle your payments processing so you can focus on your restaurant — and your patrons. Contact us at: 866.941.1HPS (1477) x150 and visit today. Visit us on the web
  • 8. © 2009 Heartland Payment Systems, Inc.