Tech Day Fall 2007 November 15, 2007 Todd Ogasawara ICSD eGovernment Team The Baby Boomers Are Leaving the Building

Enterprise Knowedge Capture

Enterprise Knowedge Capture

Kathleen Casey-Kirschling Born Jan. 1, 1946 12:00:01 AM Baby Boomer #1 Baby Boom: 1946-1964 Estimated number of Baby Boomers: 78.2 million 1946 US Population: 141 million 2007 US Population: 300 million Sources: USA Today 2005.12.29 & U.S. Census Bureau

Kathleen Casey-Kirschling

Born Jan. 1, 1946 12:00:01 AM

Baby Boomer #1

Baby Boom: 1946-1964

Estimated number of Baby Boomers: 78.2 million

1946 US Population: 141 million

2007 US Population: 300 million

Enterprise Knowledge Capture

Enterprise Knowledge Capture

40% of Federal workers will retire within 5 years 61% of Federal managers do not have or do not know of knowledge management plans Organizations "can't afford a single gap of knowledge," said Joel Brunson, president of Tandberg's federal market business. However, when a mass exodus of workers do leave their jobs, "it's about losing day-to-day knowledge, tricks of the trade," and an accumulation of what's been learn over 25 to 35 years, he said. Organizations often do poor jobs of documenting key information like best practices, operational procedures, important tips, and other details to instruct workers in their jobs -- and once key personnel leave, there's a void in person-to-person communication to pass on that knowledge as well.

40% of Federal workers will retire within 5 years

61% of Federal managers do not have or do not know of knowledge management plans

Organizations "can't afford a single gap of knowledge," said Joel Brunson, president of Tandberg's federal market business. However, when a mass exodus of workers do leave their jobs, "it's about losing day-to-day knowledge, tricks of the trade," and an accumulation of what's been learn over 25 to 35 years, he said.

Organizations often do poor jobs of documenting key information like best practices, operational procedures, important tips, and other details to instruct workers in their jobs -- and once key personnel leave, there's a void in person-to-person communication to pass on that knowledge as well.

Star Bulletin Oct. 9, 2007

Attention! Knowledge has left the building… It is hard to attract and retain new staff New staff doesn’t solve knowledge drain issue Everyone is talking about the problem but little is being done to address it The problem may be one of perception…

Attention! Knowledge has left the building…

It is hard to attract and retain new staff

New staff doesn’t solve knowledge drain issue

Everyone is talking about the problem but little is being done to address it

The problem may be one of perception…

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Enterprise Knowledge Capture

Enterprise Knowledge Capture