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Aging Workforce Enterprise Knowledge Capture
 

Aging Workforce Enterprise Knowledge Capture

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Introduction to a full day mini-conference about capturing enterprise knowledge before the Baby Boomers all retire

Introduction to a full day mini-conference about capturing enterprise knowledge before the Baby Boomers all retire

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    Aging Workforce Enterprise Knowledge Capture Aging Workforce Enterprise Knowledge Capture Presentation Transcript

    • Tech Day Fall 2007 November 15, 2007 Todd Ogasawara ICSD eGovernment Team The Baby Boomers Are Leaving the Building
      • Enterprise Knowedge Capture
      • Kathleen Casey-Kirschling
      • Born Jan. 1, 1946 12:00:01 AM
      • Baby Boomer #1
      • Baby Boom: 1946-1964
      • Estimated number of Baby Boomers: 78.2 million
      • 1946 US Population: 141 million
      • 2007 US Population: 300 million
      Sources: USA Today 2005.12.29 & U.S. Census Bureau
      • Enterprise Knowledge Capture
      • 40% of Federal workers will retire within 5 years
      • 61% of Federal managers do not have or do not know of knowledge management plans
      • Organizations "can't afford a single gap of knowledge," said Joel Brunson, president of Tandberg's federal market business. However, when a mass exodus of workers do leave their jobs, "it's about losing day-to-day knowledge, tricks of the trade," and an accumulation of what's been learn over 25 to 35 years, he said.
      • Organizations often do poor jobs of documenting key information like best practices, operational procedures, important tips, and other details to instruct workers in their jobs -- and once key personnel leave, there's a void in person-to-person communication to pass on that knowledge as well.
    • Star Bulletin Oct. 9, 2007
      • Attention! Knowledge has left the building…
      • It is hard to attract and retain new staff
      • New staff doesn’t solve knowledge drain issue
      • Everyone is talking about the problem but little is being done to address it
      • The problem may be one of perception…
    • Image from: http://www.jereme.com/clients/challenges/lighthouse.jpg
      • Enterprise Knowledge Capture