DRM, Digital Content, And The Consumer Experience  Lessons Learned From The Music Industry Presentation 1
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  • 1. DRM, Digital Content, and the Consumer Experience Lessons Learned from the Music Industry By Kirk Biglione kirkb@medialoper.com
  • 2. The future of all media is digital
  • 3. Many media companies have resisted the transition
  • 4. They fear piracy and changing business models
  • 5. Everyone says the same thing
  • 6. “We don’t want to make the same mistakes the music industry made”
  • 7. But what were those mistakes?
  • 8. First, some history
  • 9. Not long ago things weren’t so bad
  • 10. Consumers loved CDs