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    NotifyMDM NotifyMDM Presentation Transcript

    • Mobile Device Managementterondersteuning van‘Bring Your Own Device’
      Novell Congres, Ede, 15 juni 2011
      Mark Beermann & Denis de Wit
      Tmi3
      1
    • Agenda
      2
      Introductie
      Trends
      Wat is Mobile Device Management
      NotifyMDM
      Demo
    • Steek je hand omhoog …
      • Wieheeftermeerdan 1 ‘mobile device’ bijzich?
      • Wieheeftertoegang tot bedrijfse-mail via zijn/haarpersoonlijke smartphone?
      • Wieheefter GEEN toegang tot Facebook op de corporate PC?
      3



    • Notify Technology Achtergrond
      • Opgericht in 1994
      • Focus op mobility vanaf 2001
      • Hoofdkwartier in San Jose, CA
      • Development & Technical Support Center in Canfield, OH
      • Huidigeoplossingen:
      • NotifyLink Enterprise Edition – “On-Premise” en “On- Demand”
      • NotifySyncvoor BlackBerry (ActiveSync client voor BlackBerry)
      • Sinds begin 2011:
      • NotifyMDM (Mobile Device Management)
      • On-Premise or On-Demand Version
      • Allemaalbeschikbaar available for 30 dagenevaluatie
      4
    • Meer Notify Achtergrond
      • Meer dan 1,800 bedrijven/organisatiesgebruiken NotifyLink “On Premise” of “On Demand”.
      • Meer dan 1,200 organisatiesgebruiken NotifySync
      • Opgenomen in Gartner Group Magic Quadrant for Wireless Email in de afgelopen 6 jaar
      • Novell GroupWise Partner (8 jaar)
      • Microsoft ActiveSync Licensee
      5
    • Tmi3: bring your own … alles
      6
      Access back-office
      Secure, apps independent of smartphone type
      Integrate with fixed tel.
      Access back-office
      With complete (online) desktop, OS independent,
      All comms, presence
      Comms of all types independent of device (fixed, mobile soft), no supplier dependency
    • Trends
      7
      Eensmartphone is eenmobiele telefoon die uitgebreiderecomputermogelijkhedenbiedt. Een smartphone kanookbeschouwdwordenalseenhandcomputer of pda die tegelijkookeentelefoon is.
      Maakteengrotegroei door: 76% per jaar
      In Q4 10 meer smartphones dan PC’s
      En dannog de tablets
      ‘Consumerization’
      48% werknemersverbindt smartphone met bedrijfsnetwerk
      70% van werknemersgebruiktfunctionaliteitenvoorpersoonlijkgebruik
    • Marktaandelen Europa (%)
      8
      In eenheden: van 12.1 to 21.2 M
    • Wereldmarkt OS smartphones 2015 (%)
      9
      Marktaandelenberekend op basis van verkoopaantallen.
      Bron: IDC Worldwide Quartely Mobile Phone Tracker, 9 juni 2011
    • Verschillen in verkopen app stores
      10
      • Apps in App Store veelmalenpopulairder
      • Op de Android Market zijnerslechts 2 apps vakerdan 500K verkocht, sinds het begin
      • In Apples App Store zijndater al 6 en dat is alleen in VS in 2 maandentijd.
      • Voor Games:
      • Android: 5 betaaldespelletjes 250K
      • iOS: 10 in twee maanden, alleen in de VS
    • Wat is MDM?
      11
    • Wat is het aantalverloren devices in taxi’s in Londen in 6 maanden?
      68.800.
      Wat is percentage van zakelijkegebruikers die gebruikmaken van consumenten apps?
      30%
      Wat is aantalorganisaties die corporate apps ondersteunen op devices van werknemer?
      90%
      12
      Waarom MDM?
    • 80% bewaartpersoonlijke info op device
      25% bank details
      10% credit card informatie
      Cybercriminelenrichtenaandacht van PC nu op smartphones
      Veelaspecten die wordenaangevallenFiles, Apps, Java, Flash, pdf, Infra-Red, WiFi, 3G, Bluetooth, SMS, MMS…
      Mobile malware is met 46% toegenomen
      20% van gebruikersheefttoestelverloren of is gestolen… minstens 1 keer
      13
      Mobile Security
    • Vragen die erzijn
      Is ereen planning in uworganisatieomeenbeleidterealiseren die rekeninghoudt met smartphones zowelzakelijkalsprive?
      Zijnerrichtlijnen over welke type mobieleapparatenwordengesupportvanuitzakelijke en priveeigendom van de apparaten?
      Welke support infrastuctuur is ernodigom het potentiaalgroteaantalmobieleapparatentekunnenhanteren?
      Hoe wordt security beleidgeimplementeerd en afgedwongen over alletypenmobieleapparaten?
      Hoe houdt men overzicht en inzichtwat en hoe mobieleapparatenwordengebruikt?
      Kan security, beleidsregels en management gedifferentieerdwordentussenzakelijk en priveeigendom?
      Is er support voor self-service beheervoorallemobielegebruikersom helpdesk support minimaaltehoudenvoor de toestroom van apparaten?
      Passen de kostenom de toestroom van mobieleapparaten in het budget?
      Blijft de gekozen MDM oplossingnog steeds werkenalsereenandere e-mail oplossingwordtgekozen, of alsditnaar de cloud gaat?
      Is ereenwijze van controleomspecifieke apps tebeperkenof testimuleren?
      14
    • NotifyMDM
      Ontworpenom met elk e-mail platform tewerkendat ActiveSync ondersteunt.
      Ontworpen met kennis en ervaring van 10 jaarmobieletoegang
      Ontworpenals “Pure Play” Mobile Device Management: alle e-mail en PIM sync via ActiveSync
      De NotifyMDM thin client is nodigom de mogelijkhedenbeschikbaartemaken. Sommigedeivceskunnenwerkenzonder client.
      NotifyMDM is beschikbaarals multi-tenant systeem of alsenkelvoudig enterprise systeem.
      15
      • Apple iOS 4 iPhone, iPod and iPad
      • BlackBerry OS v4.5 - 6.0 (Requires NotifySync 4.9 and up)
      • webOS devices v1.4.3/1.4.5
      • WM 6.1 & 6.5 and Windows Phone 7
      • Symbian S60, 3rd Edition, v9.1
      • Android v2.2, 2.2.1, 2.3 , and 3.0 (Only Moto XOOM)
      • TouchDown v 6.5 supporting Android v 1.5 and up
      16
      Supported Device Platforms?
    • Wat Is NotifyMDM?
      17
    • NotifyMDM Design Goals
      18
    • NotifyMDM On-Demand Architecture
      Novell (GroupWise) DataSync
      Ipswitch IMail Server
      Axigen Messaging
      CommuniGate ProGoogle Premier Apps
      IceWarp Server
      Open-Xchange
      Kerio Connect
      Scalix
      Zarafa
      Hotmail
      IBM Lotus Domino using
      IBM Lotus Notes Traveler
      Zimbra Collaboration Suite
      Microsoft Exchange 2003, 2007, 2010,
      Microsoft Online - Live@edu ,
      BPOS, and Office365
      Web Based
      Centralized
      Management
      ActiveSync
      Mail Server
      Web Based
      User Self
      Service Portal
      Port 80/443
      Active Directory
      Or LDAP
      Internet
      Port 389/636
      CorporateFirewall
      Notify Data Center
      SCEP Server(iOS device SecureAuthentication)
      Web Based
      User Self
      Service Portal
      19
      (Using NotifySync)
    • NotifyMDM On-Premise Architecture
      Novell (GroupWise) DataSync
      Ipswitch IMail Server
      Axigen Messaging
      CommuniGate ProGoogle Premier Apps
      IceWarp Server
      Open-Xchange
      Kerio Connect
      Scalix
      Zarafa
      Hotmail
      IBM Lotus Domino using
      IBM Lotus Notes Traveler
      Zimbra Collaboration Suite
      Microsoft Exchange 2003, 2007, 2010,
      Microsoft Online - Live@edu ,
      BPOS, and Office365
      Web Based
      Centralized
      Management
      ActiveSync
      Mail Server
      Web Based
      User Self
      Service Portal
      Port 80/443
      Active Directory
      Or LDAP
      Internet
      Port 389/636
      CorporateFirewall
      SCEP Server(iOS device SecureAuthentication)
      Web Based
      User Self
      Service Portal
      20
      (Using NotifySync)
    • Mobielestrategie
      Apps nietuitpublieke app store maar uit Enterprise app stores
      Met kosteninzichtkan de toteleinvesteringmeerwordeningezet met toepassing apps.
      MDM is de hoeksteen van beheermobieleapparaten.
      Met TEM wordenkosteninzichtelijkvoorbeheer-beslissingen
    • NotifyMDM Slides For Reference
      Activity Monitor (2 slides)
      Smart Devices and Users (3 slides)
      Viewing User Profiles (4 slides)
      Systems Management (14 slides)
      Self Service Portal (2 slides)
      22
    • Activity Monitor
      The default view for the Dashboard has six unique panels that display up-to-date data about the devices.
      • Web based
      • Six Panels for displaying graphs and charts
      • Drag and Drop Functionality to create custom displays
      • Each Panel is expandable to full screen view
      • On Demand Refresh capability of display information
      • Option to save information as .CSV or .XLS files.
      23
    • 24
      Activity Monitor and Alerts
      Warnings and alerts will be reported with username, time, and message information. Both data grids can be saved to .CSV or .XLS files.
    • Smart Devices and Users – Default View
      The default Devices view has a data grid, search functionality, toolbar options, total user count and a details panel that can be hidden or visible.
      • Select fields to display
      • Add user
      • Delete user
      • Modify User
      • Search based on field value or wildcard value
      • Data values can be stored in .CSV or .XLS file format
      25
    • Smart Devices and Users – Choose Visible Columns
      26
    • Smart Devices and Users
      27
      The Add User Wizard toolbar button launches a window that allows the addition of users by using a .CSV file, LDAP server or manually.
    • Smart Devices and Users – User Profile: User Information
      28
    • View Profile - Real Time User Device Information Based On Last Device Data Capture
      29
    • Smart Devices and Users – User Profile: Location Data
      30
    • View Profile – Compliance Data for SMS/MMS and Phone Calls
      31
    • Organizational Management
      32
    • User Account Settings – Policy Suite View
      • In this view policy suites can be created, modified, saved and assigned to groups of users.
      • Policy suites are broken down into policy categories.
      • Yes/No sliders set policies for corporate and personal devices.
      33
    • User Account Settings – Policy Suite Creation Wizard
      • New policy suites are created by setting a default level of security or by copying an existing policy suite. Policy suites are editable after creation.
      34
    • User Account Settings – Policy Suite Creation Wizard: Using Sliders
      35
    • User Account Settings – Policy Category: Application Control
      • Policy suites can be created, modified, saved and pushed to devices.
      • Policy suites are broken down into policy categories.
      • Yes/No sliders set policies for corporate and personal devices.
      • Separate groups of policies for corporate and personal devices.
      36
    • User Account Settings – Policy Category: Audit Tracking
      • There is currently 7 different Archiving policies.
      37
    • User Account Settings – Policy Category: Device Control
      38
      • There are currently 32 different security setting policies and they are grouped by type.
      User Account Settings – Policy Category: Security Settings(1)
      39
    • User Account Settings – Policy Category: Security Settings(2)
      40
    • User Account Settings – Policy Category: Security Settings(3)
      41
    • User Account Settings – Policy Category: iOS Devices (1)
      • There are currently 21 different iOS Devices policies and they are grouped by type.
      42
    • User Account Settings – Policy Category: iOS Devices (2)
      43
    • User Account Settings – Policy Category: File Share Permissions
      44
      • In this view permissions are set for the folders and files created in the File Share view.
      • Permissions are inherited from parent folders.
    • User Account Settings – Policy Category: App List Permissions
      45
      • In this view permissions are set for the apps added in the Mobile Apps view. (slide 106)
      • Apps are sorted by device type.
    • System Management – Sync Schedule Creation Wizard
      46
    • Organizational Management – Sync Schedule View
      • Sync schedules can be created, modified, saved and pushed to devices.
      • Schedules are customizable for corporate and personal devices.
      47
    • Desktop User Self Administration Portal - Access
      • To access the Desktop User Self-Administration Portal, the user would need an Internet-enabled PC and enter the following address:
      http://companyMDMserver/desktop
      48
    • Desktop User Self-Administration Portal – User Options
      • Lock Device
      • Wipe Device
      • Locate Device
      • Get Recovery Password
      • Clear Device
      • Clear Storage Card
      49
    • NotifyMDM Roadmap
      NotifyMDM 1.5 release - 04/04/11
      Windows Mobile 6.1 & 6.5 Client - 05/25/11
      NotifyMDM 1.6 TouchDown integration - 06/22/11 (see description below)
      NotifyMDM 1.7 Apple Advanced MDM API Support - 07/11/11
      NotifyMDM 1.8 Update Manager Improvements - 08/12/11
      50
    • Android Update
       Today, as is, for NL and NMDM, if TD is running on Android 1.5-2.1 it locks TD only. If TD is on 2.2 and above it locks the entire device. 
      Next Release of NotifyMDM Targeted for week of June 22th, 2011
      With the TD MDM API you get easier end-user registration - Don’t have to registers TD + NMDM just NMDM. 
      51
    • NotifyMDM v1.6 Release Highlights
      Configuration of TouchDown client: Using NotifyMDM an end user will only have to configure the NotifyMDM client application for their Android device which in turn will automatically configure their TouchDown client.
      Device Signature: Using NotifyMDM administrators can disable making any changes to the ActiveSync device signature supported by TouchDown. (no device spoofing)
      Device Lock: Using NotifyMDM administrators have the option to lock the entire device on any Android 2.2 and above device while using the TouchDown client.
      Copy/paste restrictions: Using NotifyMDM administrators can set policies to restrict the user’s ability to cut and paste text and data from corporate email to other applications.
      Data encryption for device memory and SD card: All email, PIM, and attachment data within TouchDown is encrypted using AES encryption.
      Certificate-based identity: NotifyMDM administrators can now distribute certificates to authenticate the Touchdown client to corporate resources requiring certificate authentication.
      Selective wipe: Using NotifyMDM administrators can wipe email and PIM on an Android device without impacting other data on the device or wipe the entire device.
      S/MIME Signed or Encrypted Email: Using the Touchdown client users will be able to send and receive signed or encrypted S/MIME email messages.
      52
    • NotifyMDM v1.7 Release Highlights
      Implementation of Apple’s Advanced MDM capabilities requiring a cert from Apple for every customer wanting to utilize the MDM functionality.
      Can install and remove configuration profiles on user’s device in the background without user interaction
      Can retrieve the list of installed profiles
      Can install and remove provisioning profiles on user’s device in the background without user interaction
      Can retrieve the list of provisioning profiles (to determine if user has deleted any of the security specific ones)
      Can retrieve the list of installed certificates
      Can retrieve the list of installed third-party apps
      Can retrieve device statistics and security info
      Adds selective wipe capability (any email account set up by an NMDM system ) or full device wipe
      Can compare installed apps to recommended apps list
      Interaction with the NMDM server is triggered rather than polling (can reduce battery usage)
      Can alert admin if user removes MDM profile from the device leaving it unmanaged
      53
    • NotifySync For BlackBerry
      54
    • What is NotifySync?
      • NotifySync is a ActiveSync client that works on any BlackBerry device including RIM OS 6.x.
      • It allows a BlackBerry to directly connect to any email platform that supports ActiveSync V2.5, V12.0, and V12.1
      • No BES is required!
      • Uses BIS Data Plan not BES (possible $120 -$180 per user annual savings)
      • NotifySync provides
      • Email and PIM synchronization
      • Folder Support
      • Global Address Lookup
      • Multiple Address Book Support
      • Meeting Invitations (creation and accept/decline)
      • Password Control Features
      • Data at Rest Encryption
      • Device Lock and Wipe
      • Scheduled or Direct Push
      • Refer to NotifySync datasheet for full set of features and functionality
    • NotifySync™ Architecture
      Corporate
      Firewall
      Novell (GroupWise) DataSync
      Ipswitch IMail Server
      Axigen Messaging
      CommuniGate ProGoogle Premier Apps
      IceWarp Server
      Open-Xchange
      Kerio Connect
      Scalix
      Zarafa
      Hotmail
      IBM Lotus Domino using
      IBM Lotus Notes Traveler
      Zimbra Collaboration Suite
      Microsoft Exchange 2003, 2007, 2010,
      Live@edu and Microsoft Online – BPOS and Office365
      NotifySync
      For BlackBerry
      Third-Party
      NOC
      (Eliminated)
      Third-Party
      Sync-Server
      (Eliminated)