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Moments of Truth June, 2013
Moments of Truth June, 2013
Moments of Truth June, 2013
Moments of Truth June, 2013
Moments of Truth June, 2013
Moments of Truth June, 2013
Moments of Truth June, 2013
Moments of Truth June, 2013
Moments of Truth June, 2013
Moments of Truth June, 2013
Moments of Truth June, 2013
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Moments of Truth June, 2013

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Moments of Truth presentation made at the Austin TLI on June 15, 2013

Moments of Truth presentation made at the Austin TLI on June 15, 2013

Published in: Education
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  • 1. 290The Successful Club SeriesMoments of Truth
  • 2. A moment of truth is an episodewhere a person comes in contactwith any aspect of the Toastmastersexperience and forms an impressionof a club’s quality and service.1Moments of Truth
  • 3. First impressionsMembership orientationFellowship, variety, and communicationProgram planning and meeting organizationMembership strengthAchievement recognition2Toastmasters’ Moments of Truth
  • 4. Guests greeted warmly and introducedto officers and membersGuest book and name tags providedProfessionally arranged meeting roomConvenient meeting locationGuests invited to address the clubGuests invited to join3First Impressions
  • 5. Formal induction, including presentationof pin and manualsAssignment of mentorEducation programs and recognitionsystem discussedLearning needs assessedSpeaking role(s) assignedMember involved in club activities4Membership Orientation
  • 6. Guests greeted warmlyEnjoyable, educational meetingsRegularly-scheduled social eventsParticipation in area, district, andInternational eventsInter-club eventsClub newsletter and/or website–updated regularly5Fellowship, Variety,and Communication
  • 7. Program and agenda publicized in advanceMembers are prepared to carry out allprogram assignmentsAll projects are manual projectsMeetings begin and end on timeCreative Table Topics™ and activitiesPositive and helpful evaluations6Program Planning andMeeting Organization
  • 8. Club has 20 or more membersMembers are retainedPromotion in club’s organization or communityClub programs are varied and excitingToastmasters sponsoring new members arerecognizedRegular membership-building programs7Membership Strength
  • 9. Award applications immediately submittedto World HeadquartersProgress chart displayed and maintainedMember achievements recognized withceremonyClub, district, and International leadersrecognizedClub and member achievements publicizedDCP used for planning and recognition8Achievement Recognition
  • 10. First impressionsMembership orientationFellowship, variety, and communicationProgram planning and meeting organizationMembership strengthAchievement recognition9Does Your Club MeetStandards?
  • 11. You never get asecond chance to makea first impression.10

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