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requires facts, measurement, objective analysis and critical thinking surrounding the problem
requires data and numerical evidence of the problem
is designed to be applied over and over again, not just one time
referred to as “Closed Loop Thinking”
naturally increases knowledge of the individual(s) evaluating the causes of a problem
What is the Plan Do Check Act (PDCA) Method? Plan Do Check Act
Standards, Process Improvement and the PDCA Method The Current Standard serves as “ The Chock” to PREVENT BACKSLIDING ” “ CHAOS” WILL TAKE OVER > STANDARDS WILL BACKSLIDE If we DON’T continuously improve we will experience a NATURALLY occurring Re-action! CONTINUOUS IMPROVEMENT Plan Do Check Act A PROCESS
“ When faced with a problem, we naturally begin to ask questions”
What is the problem?
Why is the problem occurring?
How does the problem start?
What are the causes of the problem?
Can we measure the problem?
Plan = Identify, Define, Measure, create a baseline, set a goal/target Create a “test/trial” and corrective actions to improve the problem using a Scientific Method to obtain a different result Plan Do Check Act
Update process improvement metrics where and when required
Share new standard
Re-Apply the PDCA Method over again.
Act = If No improvement occurred Go Back to Plan If a change for the better occurred then Stabilize and Standardize the new method, teach others of new method and start the PDCA cycle again. Plan Do Check Act