Advantages and disadvantages_of_e_commerce
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Advantages and disadvantages_of_e_commerce Presentation Transcript

  • 1. EC2.02 Positive & Negative Effects of the Internet on Businesses 1 Advantages and Disadvantages ofAdvantages and Disadvantages of E-CommerceE-Commerce
  • 2. EC2.02 Positive & Negative Effects of the Internet on Businesses2 Advantages of E-commerce to Business  Can display information, pictures, and prices of products or services without spending a fortune on colorful advertisements.  In some cases, makes order processing an easier task than before.  Can reach worldwide market with unlimited volume of customers.  Can operate on decreased, little, or even no overhead.
  • 3. EC2.02 Positive & Negative Effects of the Internet on Businesses3 Disadvantages of E- commerce to Business  Technology problems can cause your site not to operate properly, hence causing you to loose customers and sales.  The competition is so vast on the web. There can be several other web sites where a customer can go and purchase the same product you are offering.  Online payment security. Getting people to visit your site is one thing and getting them to have confidence of making online payment can be a big nightmare.
  • 4. EC2.02 Positive & Negative Effects of the Internet on Businesses4 Advantages to Customer  Convenience. Customers are able to shop any time of the day (24/7), from the privacy of their homes, office, etc. The E-commerce has been nicknamed “the mall that never sleeps.”  Variety. Basically customers can shop for any item they can think of. From, airline tickets, books, clothing, medication, etc  Hassle Free. Customers can shop online without physical contact with sales people. No fighting the congestion of shopping malls or moving from one store to another looking for product or service to another.
  • 5. EC2.02 Positive & Negative Effects of the Internet on Businesses5 Disadvantages toDisadvantages to CustomerCustomer  Privacy issues. One of the main reasons why people don’t purchase online is because of security issues. For instance personal Credit/Debit card information's are very sensitive on making an online payment. Such scams, frauds, and rip-offs are of big concern on the web.  Customer Service. Consumers are not always satisfied with their purchases, and when buying online they often don’t get the answers they need in a timely manner they demand.
  • 6. EC2.02 Positive & Negative Effects of the Internet on Businesses6 Retailers capitalizing on E- Commerce  Williams-Sonoma  Store for cooks. Online shopping, interactive gift registry, and gift ideas.  Restoration Hardware  Online store review Furniture, house wares, gift registry  Pier 1 Imports  Furniture, house wares, gift registry
  • 7. EC2.02 Positive & Negative Effects of the Internet on Businesses7 “Electronic Commerce”  CHANGING THE WAY PEOPLE SHOP InterCart Shopping Cart Digital Storefronts Pro Digital Storefronts Banner Programs Online Merchant Accounts Digital Storefronts Partner Programs
  • 8. EC2.02 Positive & Negative Effects of the Internet on Businesses8 Resources  Pier 1 Imports http://www.pier1.com/default.aspx  Restoration Hardware http://www.rensup.com/  Williams-Sonoma http://ww5.williams-sonoma.com/