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Conducting Research
in Blended and Online
Tanya Joosten, PhD
Co-Director and PI
National Research Center for
Distance Education and Technological Advancement
Director, eLearning Research and Development
University of Wisconsin-Milwaukee
@tjoosten, tjoosten@uwm.edu
slideshare.net/tjoosten
uwm.edu/DETA
Tools for today
wcet15.wikispaces.com
What is the question?
Specifically, what do you want to know or hope to
learn about online, blended or flipped, or
competency-based education?
Let’s develop a draft research question.
wcet15.wikispaces.com
Share
Flickr cc niklaswikstrom
How do we ensure all
students have access to a
quality higher education?
Pathway
to
degree
Online
Blended
and
Flipped
CBE
Access through distance education
Ensuring quality
Flickr vaxzine
F2F gold standard
Flickr xenonbpics
F2F
Blended and Online
Ensuring quality
Identify practices (instructional and
institutional) that impact those outcomes
Conduct rigorous, interdisciplinary, and
standardized research
Flicker cc astronomyblog
National Research Center for
Distance Education and Technological
Advancements (DETA)
Tanya Joosten, DETA Co-Director and PI, @tjoosten, tjoosten@uwm.edu
Diane Reddy, DETA Co-Director and PI, reddy@uwm.edu
slideshare.net/tjoosten
uwm.edu/deta/summit
#DETASummit
Area of investigation
guided by
overarching research
questions
•Gather pertinent
literature
Formulate
hypotheses to be
tested
• Identify variables and
their direction
Design study
• Develop measures and
instrumentation to test
hypotheses
Conduct the study
and analyze results
• Collect data and
analyze results across
institutions
Research models
Year 1 activity: Host national summit
Desired outcomes
Access
Learning Effectiveness
Satisfaction
Instructional Effectiveness
http://uwm.edu/deta/desired-outcomes/
Research questions
In understanding student success in distance education,
we as a field need to have a consistent understanding of
student success across programs and institutions,
including identifying shared desired outcomes. In
considering this need, what are the research
questions that will assist us in identifying key
factors impacting these shared desired
outcomes to best enhance the understanding of
distance education across institutions and populations?
Research questions
Defined
What are the different design components (content, interactivity,
assessments) that impact student learning?
What patterns of behaviors lead to increased student learning for different
populations?
What support structures are critical to providing quality access to online
instruction?
Exploratory (Interpretive)
What are the definitions of success from students’ perspective?
How can we define and measure student success beyond traditional
outcomes?
What is the currency of student learning beyond the existing credit hours?
What are the key components that promote a sustainable and an effective
teaching and learning ecosystem?
Questions
<insert image/s>
Tools for today
wcet15.wikispaces.com
Share
Flickr cc niklaswikstrom
Year 1 activity: Host national summit
Framework of inquiry
In consideration of the research questions
proposed in enhancing our understanding of
the key factors, what variables should be
included in the framework of inquiry to
help us answer these questions
surrounding distance education and
technological advancements?
Framework of inquiry
Shared measures –
Student performance is
based on numerical
representation of grade
converted to a 4.0 scale
received in the course on
assessments and as an
overall grade.
RQs - What are the
different design
components (content,
interactivity, assessments)
that impact student
learning?
Goal: Collect data
Questions
Research toolkit deep dive
uwm.edu/deta/toolkits
Year 2 activity: RFP for pilot grant
awards
Flicker cc yourdon
Research toolkit: Research model
Research toolkit: Guides to research
Research toolkit: Data collection
Research toolkit: Data codebooks
InstitutionsIn
Learners
Instructors
Course and
Instructional
Characteristics
Program
Characteristics
Institutions
In Class
Out of Class
Institutions
Interventions
Inputs/Output Throughputs
InstitutionsIn
Learners
Instructors
Course and
Instructional
Characteristics
Program
Characteristics
Institutions
In Class
Out of Class
Institutions
Interventions
Inputs/Output Throughputs
Framework of inquiry
Framework of inquiry
What is your question?
What are the different design
components (content,
interactivity, assessments) that
impact student learning?
How to measure…
How to measure…
How to measure…
How to measure…
How to measure
How to measure
What is your research question?
What variables will be examined? Define.
How will you measure the variable?
Who/How will the data be collected?
Who/How will the data be analyzed?
What tools or support do you need to
complete the research?
wcet15.wikispaces.com
Share
Flickr cc niklaswikstrom
Tanya Joosten, @tjoosten,
tjoosten@uwm.edu
Twitter | @tjoosten
http://www.uwm.edu/deta
http://www.slideshare.edu/tjoosten

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Conducting Research in Blended and Online Learning Environments

Editor's Notes

  1. 1:30-2:30, 3:00-4:00 It sounds almost contradictory right? How could we possible promote access and success in teaching and learning through success and research. This is argued any many institutions. Some have almost a divergent force when we talk about fulfilling our access mission, helping our students be successful – and pursuing research. At UWM we have lived this reality for years. Many efforts are to ensure student access and success while other efforts are furthering research though externally funded projects. However, I want to talk about how we can answer some key questions through collaborative research efforts that will help us promote student access and success in higher education, in particular distance education of which we see blended and online as prominent forms in this decade.
  2. Identify the problem, specifically what you hope to learn through researching your online program- develop a draft research question
  3. So, we know one way we can provide access is by offering multiple pathways or options to obtaining a degree. Student are allowed to push time Courses from k-12 and post secondary/higher ed are based on a system of time and credit hours. Yet, as we live in a time that is much more hectic, with greater demands on our time due to changes in our society (two income households, more students, if not all, are working students, more undergraduates coming with families and jobs), we see that technology can help us become more efficient and overcome some of these barriers. Mediated learning opportunities, such as CBE, Online, and Blended, offer new pathways to degree providing students an access to an education that provides them more flexibility to manage their time and their lives. However, these alternate forms of mediated learning have been questions through the decades, which has often raised the question of quality.
  4. F2F to online Mode comparison research indicates that there was little difference in student satisfaction (Allen et al., 2002; Castle & McGuide, 2010; Lim, Morris, & Kupritz, 2006) and learning (Allen et al., 2004; Park & Gemino, 2001). However, as Dziuban and Picciano (2015) discuss the “no significant difference phenomenon” refering to Roberts (2007) where they allude to the idea that research in online learning as “a kind of collective amnesia surrounds changes that happened over a more distant time frame. We tend to trust what we have seen for ourselves and thus dismiss events that occurred in the more distant past” (p. 13). Some researchers in disciplines newer to online learning tend to replicate the same studies with very little new to contribute to the understanding of the phenomenon. Moore and Kearsley (2011) mention “…one of the major threats to good practice as well as to good scholarship in distance education is the common failure of the newcomers to the field to understand what a depth of knowledge there is” (p. xvi). More recently, some practitioners and researchers realized to better understand online learning they need to look more at process variables and build off of the previous decades of research.
  5. Ensuring quality isn’t about comparing f2f and online…ensure quality is more. We know that F2F is not the gold standard either. There is good f2f and bad f2f, good and bad online…now, let’s ensure all education is good, quality education. The online medium brings many new questions to an instructor. It is no longer about just how do I put my lectures and exams online. Well, those probably should have never been the questions. The transformation becomes just as much, if not more, about the pedagogy and social processes in the classroom as it does about the technology.
  6. Which brings us back to the question…how do we ensure quality. When we think about how we can deliver a quality course online, it is not about replicating the f2f online. It is about how do we transform our course for the online environment. There are new questions to be answered… What documentation and evidence can students’ provide for us to assess them? Is this rigorous? Does it provide opportunity for frequent or feedback? What activities can we develop that utilize technology that will assist them in producing this assessment? What technologies do we use for which activities? What is the best way to delivery content? What type of media due I use and when? Text, Text and Images, Video How do I organize this stuff online? How do I best support my students to ensure they have a quality experience and do well in the course? What is this peer instruction and team-based learning? Why is it so important in distance education? UWM actually developed a document called the 10 questions for blended, then online, then MOOCs… These questions and opportunities provided when we think about our instruction and learning in online courses are then in return impacting our f2f courses.
  7. How do we design our instruction? Considerations in content, assessment, interactivity (including supporting our students) Organizing our courses online Since it isn’t about time, it is about learning outcomes and their careful alignment to assessments and to learning activities.
  8. …to identify outcomes and influences on all students. We want to identify key factors that are impacting our desired outcomes. Specifically, we look to examine the effectiveness of education interventions across courses, programs, and institutions We would like to follow WWC standards by conducting Randomized Controlled Trials and Quasi-Experimental Designs when possible
  9. Thanks for coming….
  10. We need to speak the same language… We will accomplish our objectives through 7 goals and an array of activities by developing a research infrastructure that considers practice, instructional and research, and technological consideration in developing a national collaborative for DE research recognizing, again, the interrelatedness of research and pedagogy. See p. 8 Table 11 Provide Justification for year 1 goal Discuss each activity for year 1 goal 2. Determine desired outcomes 3. Identify research questions to facilitate cross-institutional research 4. Establish framework of inquiry, including common variables Moving forward: 5. Formulate measures 6. Establish research instrumentation and methodology Transition: Now, let’s talk more specifically about our first activity as we are launching this grant.
  11. Once of our first activities was to bring experts from around the country to assist us in developing a research model impacting our research agenda that will be conducted in year 2 of the grant. We want to bring some coherency to the field of distance education research and use that foundation to guide our research as part of this grant. We hope our work today will assist us in developing research toolkits that will drive cross-institutional distance education research in year 2 of our grant. These research toolkits will have priority research questions to be answered, a framework of inquiry including variables and shared measures, guidance in methodology including instrumentation, data mining techniques, and sample syntax, and more.
  12. As part of the grant, we think of success as providing students access to quality learning, while leaving them satisfied with their experiences. Desired Outcomes Access All learners who wish to learn online can access learning in a wide array of programs and courses,1 particularly underrepresented, those with disabilities and minorities.2 An essential component in distance education is a comprehensive infrastructure for learning that provides all individuals with the resources they need when and where they are needed. The underlying principle is that infrastructure includes people, instructional resources, processes, learning resources, policies, broadband, hardware, and software. It brings state-of-the art technology into learning to enable, motivate, and inspire all students, regardless of background, languages, or disabilities, to achieve.4 Data can be collected by examining administrative and technical infrastructure, which provides access to all prospective and enrolled learners. Access quality metrics are used for information dissemination, learning resource delivery, and tutoring services.1 Other possibilities include data gathered from student information systems, from student perception surveys, or objective accessibility ratings of online courses and programs. Learning effectiveness Learning effectiveness indicates a demonstration that learning outcomes were met or exceeded standards.1 This includes areas of study with research outcomes focusing on student success in achieving learning outcomes2 and other potential indicators of achievement (success, failure, achievement gains, academic achievement, improvement).3 Moreover, learning effectiveness could also include topics of retention (of content) and retention in a course (sometimes called attrition) or program (degree completion). Typically data are gathered through direct assessment of student learning (e.g. overall grades, exam grades, or other assessments), faculty perception surveys, faculty interviews comparing learning effectiveness in delivery modes, and student focus groups or interviews measuring learning gains.1 Additionally, requests for new and better ways to measure what matters include concurrent data collection. Here, focusing on diagnosing strengths and weakness during the course of learning provides the opportunity for more immediate improved student performance. Furthermore, these technology-based assessments provide the opportunity to allow data to drive decisions on the basis of what is best for each and every student based on their unique attributes and interactivity in class.4 Other possibilities include data gathered from student information systems or from student perception surveys. Satisfaction Faculty are pleased with teaching online, citing appreciation and happiness. Students are pleased with their experiences in learning online, including interaction with instructors and peers, learning outcomes that match expectations, services, and orientation.1 Faculty and student surveys can indicate equal or growing satisfaction to traditional forms of learning. Other metrics can include repeat teaching of online courses by individual faculty and increase in percentage of faculty teaching online showing growing endorsement. Qualitative methods can include interviews, focus groups, testimonials with faculty, staff (including advisors and tutors), and/or students.1 Instructional effectiveness Instructional effectiveness indicates the quality of education meets program, institutional, and national standards.1 The focus is on what and how we teach to match what people need to know, how they learn, where and when they will learn, and who needs to learn.4 The areas of study might include instructional improvement, program effectiveness, administrator effectiveness, curriculum evaluation, educational quality, outcomes of education programs, and instructional media.3 Additionally, instructional effectiveness is not limited to instruction provided inside the classroom, but extends itself to instructional support or supplemental instruction and guidance provided through institutional services or through staff and individuals outside of the classroom. Traditionally, as in face-to-face delivered courses, student ratings of instructional effectiveness are collected. However, typically these standards in distance education and online learning are communicated in a course or program rubric (e.g., UC Chico, QM) which is administered through an objective rating of a course or program in addition to traditional methods. Recent work looks to gather this data through student perceptions of instructional effectiveness through course and program rubrics converted to student surveys. Other possibilities include objective ratings of online course and program design and instructional delivery. References: 1. Online Learning Consortium, 5 Pillars 2. U.S. Department of Education, Application for Grants 3. What Works Clearinghouse 4. National Ed Tech Plan, U.S. Department of Education
  13. Provide Justification for year 1 goal Discuss each activity for year 1 goal 1. Host national summit 2. Determine desired outcomes 3. Establish framework of inquiry 4. Formulate measures 5. Establish research instrumentation Transition: Now, let’s talk more specifically about our first activity as we are launching this grant.
  14. 8:30-9:15 Idea generation and brainstorming activities 9:15-9:30 Break 9:30-10:15 Idea generation and brainstorming activities 10:15-10:30 Break 10:30-10:45 Vote: Consensus gathering and prioritization through online polling 10:45-11:00 Summary and next steps
  15. Provide Justification for year 1 goal Discuss each activity for year 1 goal 1. Host national summit 2. Determine desired outcomes 3. Establish framework of inquiry 4. Formulate measures 5. Establish research instrumentation Transition: Now, let’s talk more specifically about our first activity as we are launching this grant.
  16. Item Identifiers Unbundled (5 minutes) Activity Three: Identify your variables (10 minutes)
  17. Once of our first activities was to bring experts from around the country to assist us in developing a research model impacting our research agenda that will be conducted in year 2 of the grant. We want to bring some coherency to the field of distance education research and use that foundation to guide our research as part of this grant. We hope our work today will assist us in developing research toolkits that will drive cross-institutional distance education research in year 2 of our grant. These research toolkits will have priority research questions to be answered, a framework of inquiry including variables and shared measures, guidance in methodology including instrumentation, data mining techniques, and sample syntax, and more.
  18. Provide Justification for year 1 goal Discuss each activity for year 1 goal 1. Host national summit 2. Determine desired outcomes 3. Establish framework of inquiry 4. Formulate measures 5. Establish research instrumentation Transition: Now, let’s talk more specifically about our first activity as we are launching this grant.
  19. 9:30-10:15 Idea generation and brainstorming activities 10:15-10:30 Break 10:30-10:45 Vote: Consensus gathering and prioritization through online polling 10:45-11:00 Summary and next steps
  20. Provide Justification for year 1 goal Discuss each activity for year 1 goal 1. Host national summit 2. Determine desired outcomes 3. Establish framework of inquiry 4. Formulate measures 5. Establish research instrumentation Transition: Now, let’s talk more specifically about our first activity as we are launching this grant.
  21. So, we developed a list of RQs and a list of variables, which informed the framework of inquiry. All of these activites led to the research toolkit. Let’s take a deep dive into the toolkit. 1. Host national summit 2. Determine desired outcomes 3. Establish framework of inquiry 4. Formulate measures 5. Establish research instrumentation Transition: Now, let’s talk more specifically about our first activity as we are launching this grant.
  22. Now, as mentioned, the toolkits are a year 2 activity that has already taken place, to assist us in our primary year 2 goal -- Collect data by replicating research models at the course, program, and institutional level Let’s talk in a bit more detail how the contents of the toolkits are going to help make this happen…
  23. 9:15-9:30 Vote and Break 9:30-10:15 Idea generation and brainstorming activities
  24. The research toolkits produced from year 1 activities will be used by our research fellows, institutional partners, CBEN institutions Furthermore, they will provide the guides and tools necessary too facilitate rigorous cross institutional research from experimental and survey designed studies gathering data from in-class assessment, survey packets, and student information system or data warehoused student data. Note: Do not go into detail until slide 22 Now, let’s talk about the potential for you to get funding to collaborate with us….
  25. Request for proposals for DETA subgrant awards is available in the research toolkit in Section 1. You will find background information, grant participation requirements, proposal requirements, and proposal review criteria. The goal with the process is not to build hurdles in obtaining funding and support, but to ensure rigorous cross-institutional research and data collection and address audiences of interest Goal 2 activities 2. Evaluate pilot grant proposal submissions 3. Engage research fellows in research projects 4. Ensure data collection addresses audiences of interest
  26. The first goal of the grant activities is to develop research models for online learning that provide guidance in the practice of distance education research. The models were intended to facilitate the exploration of instructional practices, inform future instructional practices, serve as a model for future research practices across educational institutions, and enhance consistency in the field. In the development process, it became clear that a more general research model was needed to represent the various research models and designs that would be deployed as part of the DETA research efforts rather than several specific research models. More information is available in the toolkit or on our website.
  27. Diane could discuss methodological considerations – how it can help them do research, etc. She could mention WWC standards
  28. Tanya can discuss gathering data through SIS and Surveys Diane can mention how these will compliment experimental studies
  29. Tanya can discuss how codebooks will help with data merging and how these are iterative…they will be improved once partners are identified and as data acquisition and merging
  30. So, we developed a list of RQs and a list of variables, which informed the framework of inquiry. All of these activites led to the research toolkit. Let’s take a deep dive into the toolkit. 1. Host national summit 2. Determine desired outcomes 3. Establish framework of inquiry 4. Formulate measures 5. Establish research instrumentation Transition: Now, let’s talk more specifically about our first activity as we are launching this grant.
  31. Coming from the communication field and thinking of the transactional model of communication, I am thinking through a model of distance education, blended and online education. Or, actually, all learning – as a social process. We make strategic choices about how we want interactions in class and out of class to support desired student and program/institutional outcomes. These strategic choices can be thought of as interventions – instructional or pedagogical and/or programmatic and institutional interventions. The choices are with hopes to positively influence student interactions with content, each other, instructors, and supporting staff to impact student outcomes/success.
  32. Coming from the communication field and thinking of the transactional model of communication, I am thinking through a model of distance education, blended and online education. Or, actually, all learning – as a social process. We make strategic choices about how we want interactions in class and out of class to support desired student and program/institutional outcomes. These strategic choices can be thought of as interventions – instructional or pedagogical and/or programmatic and institutional interventions. The choices are with hopes to positively influence student interactions with content, each other, instructors, and supporting staff to impact student outcomes/success.
  33. Provide Justification for year 1 goal Discuss each activity for year 1 goal 1. Host national summit 2. Determine desired outcomes 3. Establish framework of inquiry 4. Formulate measures 5. Establish research instrumentation Transition: Now, let’s talk more specifically about our first activity as we are launching this grant.
  34. Provide Justification for year 1 goal Discuss each activity for year 1 goal 1. Host national summit 2. Determine desired outcomes 3. Establish framework of inquiry 4. Formulate measures 5. Establish research instrumentation Transition: Now, let’s talk more specifically about our first activity as we are launching this grant.
  35. Thanks to all of you for funding your travel to join the DETA partners here at ELI and share your knowledge and expertise in this area to ensure we have a well informed research model moving forward. Thanks to ELI for hosting us at their annual meeting. We greatly appreciate the efforts of their staff in helping us make this event a success. Enjoy the conference.