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Tech Administrator Interview

Tech Administrator Interview



A summary of my interview of a technology Administrator

A summary of my interview of a technology Administrator
by Thomas Kozak



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    Tech Administrator Interview Tech Administrator Interview Presentation Transcript

    • Tech Administrator Interview by Thomas Kozak LIS 630 10-03-2010
    • Computer Lab/Job Help Center
      • Located in the main branch of a metropolitan library system, the Job Help Center offers dedicated and extended computer sessions for patrons working on career development and applying for jobs.
      “ ...to assist patrons in their job search, offering 3 hour computer sessions, resume and job search assistance, classes, job search software and more.”
    • Job Responsibilities
        • Monitor the usage of the space 
        • Plan and adjust services to react to changes in use.
        • Outreach - be part of the network of job support organizations
        • Doesn't make purchasing decisions
        • IT or Public Services make these decisions
        • Makes recommendations for technology to purchase
    • Technology Skills
      • Personal Skills
        • Web Browsers
        • eMail
        • Office software
        • Print Management
        • Event Scheduling
      • Desired in Staff
        • Well-rounded
        • Social networking
        • Blogging
    • "What technology-related proficiencies do you wish that more people in the library possessed?"
        • Basic computer skills!
          • Saving files
          • Using the keyboard and mouse
        • This is part of the training the Job Help Center provides
    • "Are there technologies that you would like to see added to the library?"
        • RFID
        • Point-of-Sale software
        • Online courses
    • Keeping up to date
        • Not a lot of time to spend researching new technologies
        • Webinars
        • What other libraries are working on (Professional literature)
    • How have libraries changed?
        • Traditionally libraries were about research and lending out materials
        • Technology has shifted libraries away from that into more of a role as a social center.
        •   Crossing the digital divide - a big responsibility for libraries
    • Tech Impact on Your Job
        • Online job applications required
        • Hardware changes - floppy drives
        • Scanning and online storage
        • Web services for job-hunting
        • Social media and streaming content
    • Open-Source Software
        • Open-Office available on all machines
        • Not really aware of any other open-office options or trends
    • Final Thoughts
        • Hands-on work incorporating trends
        • Not a lot of time to spend being cutting-edge
        • Dealing with a population that lacks basic skills