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Introduction To Facilitative Skills Schwarz April 6, 2010
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    Introduction To Facilitative Skills Schwarz April 6, 2010 Introduction To Facilitative Skills Schwarz April 6, 2010 Presentation Transcript

    • Introduction to Facilitation ADLT 612 March 24, 2008
    • Agenda – Class 9 Developing Skills as a Group Facilitator
    • What is group facilitation?
    • Choosing Among Facilitator Roles
    • Key Features of the Skilled Facilitator Approach
    • A Group Effectiveness Model
    • Mental Models
    • Rules Governing Theories-in-Use From the work of Chris Argyris, 1978
    • Model I Behaviors (unilateral control)
    • Model II Behaviors (mutual learning)
    • Nine Ground Rules for Effective Groups
    • Telling Testing: “Here’s what I say, “What do you think of it?” Asserting: “Here’s what I say and here’s why I say it.” Explaining: “here’s how the world works and why I can see it that way.” ADVOCACY An artist’s pallet of advocacy and inquiry High Low
    • Asking Clarifying: “What is the question we are trying to answer?” Interviewing: Exploring others’ points of view, and the reasons behind them INQUIRY Low High
    • Observing Bystanding: Making comments which pertain to the group process, but not to content. Sensing: Watching the conversation flow without saying much, but keenly aware of all that transpires ADVOCACY INQUIRY Low High High
    • Generating Skillful Dialogue (Balancing Advocacy and Inquiry): Genuinely curious, makes reasoning explicit, asks others about assumptions Dialogue: Suspend all Assumptions, creating a “ container” in which collective thinking can emerge. ADVOCACY INQUIRY Low High High
    • Dictating: “Here’s what I say, and never mind why.” ( Dysfunctional) Interrogating: “ Why can’t you see that your point of view is wrong?” ( Dysfunctional ) ADVOCACY INQUIRY Politicking : Giving the impression of balancing advocacy and inquiry, while being close-minded ( Dysfunctional) Withdrawing: Mentally Checking out of the room, and not paying attention ( Dysfunctional) Dysfunctional Forms of Advocacy and Inquiry
    • Asking Observing Generating Telling Testing Asserting Explaining Skillful Dialogue ( Balancing Advocacy and Inquiry) Dialogue Bystanding Sensing Clarifying Interviewing ADVOCACY INQUIRY Low High High
      • Take action base on belief
      • Adopt beliefs
      • Draw conclusions
      • Make assumptions
      • Add meanings
      • Select data
      • Observable data and experience
      Ladder of Inference
    • How Do You Apply the Ladder of Inference by Using Advocacy and inquiry? Walk “Down” the Ladder.