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Introduction to facilitative skills schwarz adlt 675 class 2

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  • 1. Introduction to Facilitation ADLT 675 Groups and Team Facilitation
  • 2. In your teams …  Select one key concept from each of the texts that you found Interesting Helpful Confirming Surprising!  Table discussions of the groups you observed / Report out
  • 3. What does it mean to function in the role of a facilitator?
  • 4. Developing Skills as a Group Facilitator
  • 5. What is group facilitation?
  • 6. Choosing Among Facilitator Roles
  • 7. Core Values
  • 8. Key Features of the Skilled Facilitator Approach
  • 9. A Group Effectivenes s Model
  • 10. Mental Models
  • 11. Rules Governing Theories-in-Use From the work of Chris Argyris, 1978
  • 12. Model I Behaviors (unilateral control)
  • 13. Model II Behaviors (mutual learning)
  • 14. Nine Ground Rules for Effective Groups
  • 15. Telling Testing: “Here’s what I say, “What do you think of it?” Asserting: “Here’s what I say and here’s why I say it.” Explaining: “here’s how the world works and why I can see it that way.” ADVOCACY An artist’s pallet of advocacy and inquiry High Low
  • 16. Asking Clarifying: “What is the question we are trying to answer?” Interviewing: Exploring others’ points of view, and the reasons behind them INQUIRYLow High
  • 17. Observing Bystanding: Making comments which pertain to the group process, but not to content. Sensing: Watching the conversation flow without saying much, but keenly aware of all that transpires ADVOCACY INQUIRY Low High High
  • 18. Generating Skillful Dialogue (Balancing Advocacy and Inquiry): Genuinely curious, makes reasoning explicit, asks others about assumptions Dialogue: Suspend all Assumptions, creating a “container” in which collective thinking can emerge. ADVOCACY INQUIRY Low High High
  • 19. Dictating: “Here’s what I say, and never mind why.” (Dysfunctional) Interrogating: “Why can’t you see that your point of view is wrong?” (Dysfunctional) ADVOCACY INQUIRY Politicking: Giving the impression of balancing advocacy and inquiry, while being close-minded (Dysfunctional) Withdrawing: Mentally Checking out of the room, and not paying attention (Dysfunctional) Dysfunctional Forms of Advocacy and Inquiry
  • 20. Asking Observing Generating Telling Testing Asserting Explaining Skillful Dialogue (Balancing Advocacy and Inquiry) Dialogue Bystanding Sensing Clarifying Interviewing ADVOCACY INQUIRY Low High High
  • 21.  Take action base on belief  Adopt beliefs  Draw conclusions  Make assumptions  Add meanings  Select data  Observable data and experience Ladder of Inference (Argyris & Schön, 1978)
  • 22. How Do You Apply the Ladder of Inference by Using Advocacy and inquiry? Walk “Down” the Ladder.