Introduction to facilitative skills schwarz adlt 675 class 2

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Introduction to facilitative skills schwarz adlt 675 class 2

  1. 1. Introduction to Facilitation ADLT 675 Groups and Team Facilitation
  2. 2. In your teams …  Select one key concept from each of the texts that you found Interesting Helpful Confirming Surprising!  Table discussions of the groups you observed / Report out
  3. 3. What does it mean to function in the role of a facilitator?
  4. 4. Agenda – Class 9 Developing Skills as a Group Facilitator
  5. 5. What is group facilitation?
  6. 6. Choosing Among Facilitator Roles
  7. 7. Core Values
  8. 8. Key Features of the Skilled Facilitator Approach
  9. 9. A Group Effectivenes s Model
  10. 10. Mental Models
  11. 11. Rules Governing Theories-in-Use From the work of Chris Argyris, 1978
  12. 12. Model I Behaviors (unilateral control)
  13. 13. Model II Behaviors (mutual learning)
  14. 14. Nine Ground Rules for Effective Groups
  15. 15. Telling Testing: “Here’s what I say, “What do you think of it?” Asserting: “Here’s what I say and here’s why I say it.” Explaining: “here’s how the world works and why I can see it that way.” ADVOCACY An artist’s pallet of advocacy and inquiry High Low
  16. 16. Asking Clarifying: “What is the question we are trying to answer?” Interviewing: Exploring others’ points of view, and the reasons behind them INQUIRYLow High
  17. 17. Observing Bystanding: Making comments which pertain to the group process, but not to content. Sensing: Watching the conversation flow without saying much, but keenly aware of all that transpires ADVOCACY INQUIRY Low High High
  18. 18. Generating Skillful Dialogue (Balancing Advocacy and Inquiry): Genuinely curious, makes reasoning explicit, asks others about assumptions Dialogue: Suspend all Assumptions, creating a “container” in which collective thinking can emerge. ADVOCACY INQUIRY Low High High
  19. 19. Dictating: “Here’s what I say, and never mind why.” (Dysfunctional) Interrogating: “Why can’t you see that your point of view is wrong?” (Dysfunctional) ADVOCACY INQUIRY Politicking: Giving the impression of balancing advocacy and inquiry, while being close-minded (Dysfunctional) Withdrawing: Mentally Checking out of the room, and not paying attention (Dysfunctional) Dysfunctional Forms of Advocacy and Inquiry
  20. 20. Asking Observing Generating Telling Testing Asserting Explaining Skillful Dialogue (Balancing Advocacy and Inquiry) Dialogue Bystanding Sensing Clarifying Interviewing ADVOCACY INQUIRY Low High High
  21. 21.  Take action base on belief  Adopt beliefs  Draw conclusions  Make assumptions  Add meanings  Select data  Observable data and experience Ladder of Inference (Argyris & Schön, 1978)
  22. 22. How Do You Apply the Ladder of Inference by Using Advocacy and inquiry? Walk “Down” the Ladder.

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