Introduction to facilitative skills schwarz 2011

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Introduction to facilitative skills schwarz 2011

  1. 1. Introduction to Facilitation ADLT 612 Learning in Groups and Teams, 2011
  2. 2. Agenda – Class 9 Developing Skills as a Group Facilitator
  3. 3. What is group facilitation?
  4. 4. Choosing Among Facilitator Roles
  5. 5. Key Features of the Skilled Facilitator Approach
  6. 6. A Group Effectiveness Model
  7. 7. Mental Models
  8. 8. Rules Governing Theories-in-Use From the work of Chris Argyris, 1978
  9. 9. Model I Behaviors (unilateral control)
  10. 10. Model II Behaviors (mutual learning)
  11. 11. Nine Ground Rules for Effective Groups
  12. 12. Telling Testing: “Here’s what I say, “What do you think of it?” Asserting: “Here’s what I say and here’s why I say it.” Explaining: “here’s how the world works and why I can see it that way.” ADVOCACY An artist’s pallet of advocacy and inquiry High Low
  13. 13. Asking Clarifying: “What is the question we are trying to answer?” Interviewing: Exploring others’ points of view, and the reasons behind them INQUIRY Low High
  14. 14. Observing Bystanding: Making comments which pertain to the group process, but not to content. Sensing: Watching the conversation flow without saying much, but keenly aware of all that transpires ADVOCACY INQUIRY Low High High
  15. 15. Generating Skillful Dialogue (Balancing Advocacy and Inquiry): Genuinely curious, makes reasoning explicit, asks others about assumptions Dialogue: Suspend all Assumptions, creating a “ container” in which collective thinking can emerge. ADVOCACY INQUIRY Low High High
  16. 16. Dictating: “Here’s what I say, and never mind why.” ( Dysfunctional) Interrogating: “ Why can’t you see that your point of view is wrong?” ( Dysfunctional ) ADVOCACY INQUIRY Politicking : Giving the impression of balancing advocacy and inquiry, while being close-minded ( Dysfunctional) Withdrawing: Mentally Checking out of the room, and not paying attention ( Dysfunctional) Dysfunctional Forms of Advocacy and Inquiry
  17. 17. Asking Observing Generating Telling Testing Asserting Explaining Skillful Dialogue ( Balancing Advocacy and Inquiry) Dialogue Bystanding Sensing Clarifying Interviewing ADVOCACY INQUIRY Low High High
  18. 18. <ul><li>Take action base on belief </li></ul><ul><li>Adopt beliefs </li></ul><ul><li>Draw conclusions </li></ul><ul><li>Make assumptions </li></ul><ul><li>Add meanings </li></ul><ul><li>Select data </li></ul><ul><li>Observable data and experience </li></ul>Ladder of Inference
  19. 19. How Do You Apply the Ladder of Inference by Using Advocacy and inquiry? Walk “Down” the Ladder.

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