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Adlt 610 basic orji cycle

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Adlt 610 basic orji cycle Adlt 610 basic orji cycle Presentation Transcript

  • ADLT 610 – Fall 2010 Understanding Intra-psychic Processes and Face-to Face Dynamics in Consulting
  • Agenda
    • Understanding cultural rules of communication and the internal communication process
    • Explore the role of giving and receiving feedback in process consultation
    • Group processes in facilitative interventions
    • Update on consulting projects
    • Reserve time for project pairs to work
  • Basic ORJI Cycle Observation (O) Emotional Reaction (R) Judgment (J) Intervention (I)
  • The ORJI Cycle Observation Reaction, Emotional Response Judgment, Cognitive Analysis Decision to Act Intervention External Event Process of Filtering Affects Expectations New External Event Misperception trap Inappropriate Emotional Response Trap Analysis based on Incorrect Data Trap Intervention Trap based on Incorrect Data
  • Schein’s Recommendations for Avoiding Traps
  • Why Do People Communicate?
    • To get our needs met
    • To figure others out
    • To make sense of ambiguous situations
    • To gain advantage
    • To build collaborative relationships
    • To express and understand ourselves
  • The Role of Language
    • Language makes abstract communication possible
    • Language enables us to develop assumptions about the world
    • Language enables development of culture
      • Language becomes culture’s most important artifact
      • Norms develop that govern face-to-face communication
  • Cultural Rules of Face-to-Face Dynamics
  • Human Exchange as Drama
  • The Sacredness of the Person and the Dynamics of “Face Work”
  • The Sacredness of the Person and the Dynamics of “Face Work”
  • Face Work in Helping Relationships