The following slides serve to identify and describe possible barriers to effective communication and explain ways to reduce the impact of these barriers.
Barriers to effective communication
Adopting to the behaviour of a group
In business they can relate to credit terms of the company
Packaging – colour or size
Overcoming cultural barriers
You can overcome cultural barriers by respecting other peoples beliefs and social habits.
Body language when you are talking - try and stand tall and be confident and smile.
To overcome cultural barriers in a business situation you need to start by looking at what the customers require. Once you know what you should be doing or promoting, it is easier to make a plan to change the current situation.
Use of expressions, jargon or words that others are not familiar with
Communication breakdown due to no language in common
Misunderstanding of what is being said
Overcoming Language Barriers
When a person does not understand the language that you are using, you can use charts, drawings, gestures or facial expressions.
Try and use words that most people can understand.
Use a translator
Try re-phrasing what you have discussed to see that the message has been understood.