Workforce Language Assessment in the 21st-Century Knowledge Economy: A Quality Management Perspective -- Q&A Follows

  • 607 views
Uploaded on

Dr. Jean Turner, Professor at the Monterey Institute of International Studies and language assessment specialist, presents at the 2011 Language Teaching Research Colloquium in Ann Arbor, MI.

Dr. Jean Turner, Professor at the Monterey Institute of International Studies and language assessment specialist, presents at the 2011 Language Teaching Research Colloquium in Ann Arbor, MI.

More in: Technology , Business
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Be the first to comment
    Be the first to like this
No Downloads

Views

Total Views
607
On Slideshare
0
From Embeds
0
Number of Embeds
1

Actions

Shares
Downloads
3
Comments
0
Likes
0

Embeds 0

No embeds

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
    No notes for slide

Transcript

  • 1. Workforce language assessment in the 21st century knowledge economy: A quality management perspective
    LTRC 2011
    Discussant: Jean Turner
  • 2. From the June 2, 2011 report by the Task Force, the charge from John Read is:
    “proposing some realistic actions that ILTA can take”
    “with a strong focus on
    promoting assessment literacy …
    ways of informing non-testing people who are seeking advice …
    what represents a good quality language test or assessment procedure.”
    ILTA Task Force on Quality Assurance for Language Testing, Evaluation, and Assessment
  • 3. Quality management is an over-arching concept that involves:
    Working with systems
    Working with people
    Continual improvement coming from within an organization through a particular way of doing work
    Quality assurance Quality management
  • 4. From some of the previous presentations—
    Testing boards (Jason Fan)
    People involved in making admissions decisions (April Gunther)
    Various types of score users (Meg Malone)
    Novice & experienced language teachers (OfraInbar-Lourie)
    Who are these people who might be seeking to enhance their assessment literacy?
  • 5. 81 % of the 243 respondents, representing companies that operate in countries A - Z who report, have an English requirement for employees
    About 13% use commercially-available language tests
    About 33% use an in-house assessment procedure
    From the research done by Damerow, Pahl, & Bailey…
  • 6. Mary Ann’s research reflects the five issues she presents in her abstract very clearly. In Jean-speak they are:
    Understanding the complex nature of second language learning
    Understanding of the process of developing context-specific tests/assessments
    Domain specific nature of users’ needs
    Interpreting the results of tests for making decisions about employees
    Understanding the findings of workplace research
    From the research done by Christison
  • 7. A framework that is familiar and respected
    Focuses efforts to continually improve systems
    Supports leadership from within organizations
    Links practices to theory (without an explicit focus on the theory!)
    A mechanism for uniting an organization’s processes
    with professional testing/assessment practices
    improving practices in the workplace
    Auditable practices in assessment/testing (if not “error free”)
    What does the quality management perspective offer us as an organization with a Task?
  • 8. language assessment practices?
    ILTA?
    language assessment professionals?
    professionals in other fields who have testing responsibilities ?
    Where might that perspective take….