Establishing Policies & Procedures (2010)
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Establishing Policies & Procedures (2010)

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2010 presentation on policies and procedures in sport

2010 presentation on policies and procedures in sport

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Establishing Policies & Procedures (2010) Establishing Policies & Procedures (2010) Presentation Transcript

  • Establishing Policies and Procedures Chapter 4
  • Policy – predetermined course of action established to guide staff members toward accepted business practices Procedure – step-by- step instructions by which a policy is to be achieved
  • Strategic Role of Policies and Procedures = Organization
  • Policy Manual Goal: develop consistent, repeatable, processes
  • Manual Structure Cover and Title Revision History Table of Contents Policies and Procedures
  • Seven Principle Headings Purpose Revision History Persons Affected Policy Statement Definitions Responsibilities Procedures
  • Goal: ensure staff members read, understand, and comply with established guidelines
  • Establishing a system of policies and procedures is an ongoing, cyclical process
  • Two methods to ensure policies and procedures are being followed: control points and training
  • Control points – someone within to assure policies and procedures are being followed, they explain the policy/procedure or refer to manual when a violation occurs; mentoring or coaching approach should be used
  • Training – seeks to increase expertise and level of mastery, repetition and reinforcement needed Seminars, workshops, or staff meetings for example
  • Compliance: Developed to determine the extent to which policies and procedures are implemented