Managed E-Learning Program: Theory and Practice

主題式數位學習之規劃從理論到實務資深專案經理呂文正 Email: [email_address] TEL: 02-23435688 ext: 421 msn: [email_address] Skype: timwcl 22, November 2006

主題式數位學習規劃流程了解企業年度訓練計劃與目標了解目標學員的職能缺口課程規劃與建議確立學程執行方式依照既定之學習設計來執行訓練計畫學習成效評估 , 是否達成既定目標或不足之處  課程 Curriculum  學習設計 Learning Intervention  課程傳遞 Delivery  影響評估 Impact  確立組織成效 Organizational Results  目標能力 Competencies

主題式學習之運用從規劃到執行

主題式數位學習執行流程  專業知識前測  主題式學習  線上支援與資源  專業知識期末測驗利用內部既有專業教材或者外購課程之題庫結合自製、委製、或外購之課程作為組合運用系統平台與數位參考資源作為學習之輔助內容利用內部既有專業教材或者外購課程之題庫

主題式數位學習範例經理人培養 KGI Citibank 經理人的基礎管理技巧經理人的進階管理技巧如何建構高效率團隊有效管理團隊的技巧商務會議管理技巧成功的簡報技巧績效管理的技巧財務報表的基礎預算管理策略管理面談與僱用技巧

主題式數位學習範例解說專案管理培訓計畫

緣起

建立公司專案管理觀念

建立共通性專案管理語言

有效控管專案執行進度

發展公司特有之專案管理流程

重點培訓專案管理人才

提昇公司專案執行之效率

培訓架構專案管理通識課程專案管理通識課程專案成員初階課程專案經理初階課程專案成員進階課程專案經理進階課程專案成員專業課程專案經理專業課程 PMP 專案管理師證照專案管理通識課程 IT 專案管理 IT 策略專案管理

培訓架構－通識課程專案管理通識課程專案管理通識課程專案成員初階課程專案經理初階課程專案成員進階課程專案經理進階課程專案成員專業課程專案經理專業課程 PMP 專案管理師證照專案管理通識課程 IT 專案管理 IT 策略專案管理

專案管理通識課程專案管理通識課程適用對象：所有成員 An Introduction to Project Management (PROJ0511) Project Lifecycles and Stakeholders (PROJ0512) Introduction to Project Process Groups and Initiating a Project (PROJ0513) Project Planning (PROJ0514) Executing, Monitoring & Controlling, and Closing a Project(PROJ0515) 專業必選修學習目的：建立共同專案基礎知識，整合溝通語言

專案管理通識課程表代碼主題學習目標時數 PROJ0511 An Introduction to Project Management

Defining Project Management

2

Understanding Project Influencers

PROJ0512 Project Lifecycles and Stakeholders

Project Life Cycle and Phases

2

Project Stakeholders

PROJ0513 Introduction to Project Process Groups and Initiating a Project

Overview of Project Management Processes

1.5

Initiating Process Group

PROJ0514 Project Planning

Introduction to the Planning Process Group

2.5

Planning Project Scope, Schedule, and Budget

Planning Processes: Quality, HR, Communications, Risk, and Procurement

PROJ0515 Executing, Monitoring & Controlling, and Closing a Project

Executing Process Group

1.5

Monitoring and Controlling Process Group

Closing Process Group

培訓架構－專案成員初階專案管理通識課程專案管理通識課程專案成員初階課程專案經理初階課程專案成員進階課程專案經理進階課程專案成員專業課程專案經理專業課程 PMP 專案管理師證照專案管理通識課程 IT 專案管理 IT 策略專案管理

專案成員初階課程專案成員初階課程 Initiating a Project and Preparing the Project Plan(PROJ0521) Planning Project Scope (PROJ0531) Elements of Project Time Management(PROJ0541) Budgeting and Controlling Costs (PROJ0552) Project Scheduling (PROJ0542) Estimating Activity Costs (PROJ0551) 學習目的：著重基礎專案企劃書的規劃 (Tipple constraints) 適用對象：專案成員專業必選修

專案成員初階課程代碼主題學習目標時數 PROJ0521 Initiating a Project and Preparing the Project Plan

The Importance of Project Integration Management

2.5

Developing the Project Charter

Developing the Preliminary Project Scope Statement

Developing the Project Management Plan

PROJ0531 Planning Project Scope

The Importance of Project Scope Management

1.5

Planning the Scope of a Project

Defining Project Scope

PROJ0541 Elements of Project Time Management

The Importance of Project Time Management

2.5

Defining Project Activities

Sequencing Project Activities

Estimating Activity Resources

PROJ0542 Project Planning

Introduction to the Planning Process Group

2.5

Planning Project Scope, Schedule, and Budget

Planning Processes: Quality, HR, Communications, Risk, and Procurement

專案成員初階課程代碼主題學習目標時數 PROJ0551 Estimating Activity Costs

The Importance of Project Cost Management

1.5

Estimating Activity Costs

PROJ0552 Budgeting and Controlling Costs

Cost Budgeting: Establishing a Total Cost Baseline

2.0

Controlling Costs

培訓架構－專案成員進階專案管理通識課程專案管理通識課程專案成員初階課程專案經理初階課程專案成員進階課程專案經理進階課程專案成員專業課程專案經理專業課程 PMP 專案管理師證照專案管理通識課程 IT 專案管理 IT 策略專案管理

專案成員高階課程學習目的：著重專案企劃書更進一步的規劃適用對象：專案成員 Planning Project Procurement and Requesting Seller Responses(PROJ0601) 專業必選修 Planning for Quality (PROJ0561) Elements of Project Human Resource Management(PROJ0571) Communications Planning and Information Distribution (PROJ0581) Planning and Identifying Project Risk(PROJ0591) Analyzing Project Risk (PROJ0592) 專案成員進階課程

專案成員進階課程代碼主題學習目標時數 PROJ0561 Planning for Quality

The Importance of Project Quality Management

2.0

Engaging in Quality Planning

PROJ0571 Elements of Project Human Resource Management

The Importance of Project Human Resource Management

1.5

The Human Resource Planning Process

PROJ0581 Communications Planning and Information Distribution

Introduction to Project Communications Management

2.5

Basic Communications

Communications Planning

Information Distribution

PROJ0591 Planning and Identifying Project Risk

Introduction to Risk Management

2.5

Risk Management Planning

Risk Identification

專案成員進階課程代碼主題學習目標時數 PROJ0592 Analyzing Project Risk

Qualitative Risk Analysis

2.0

Quantitative Risk Analysis

PROJ0601 Planning Project Procurement and Requesting Seller Responses

Risk Response Planning

3.0

Risk Monitoring and Control

培訓架構－專案經理初階專案管理通識課程專案管理通識課程專案成員初階課程專案經理初階課程專案成員進階課程專案經理進階課程專案成員專業課程專案經理專業課程 PMP 專案管理師證照專案管理通識課程 IT 專案管理 IT 策略專案管理

專案經理初階課程學習目的：著重於專案的統合、管控與專案團隊管理上適用對象：專案經理專案經理初階課程 Project Integration: Executing and Completing a Project (PROJ0522) Controlling Project Scope (PROJ0532) Performing Quality Assurance and Control (PROJ0562) 專業必選修 Implementing Project Human Resource Management (PROJ0572) Performance Reporting and Stakeholder Management (PROJ0582)

專案經理初階課程代碼主題學習目標時數 PROJ0522 Project Integration: Executing and Completing a Project

Directing and Managing Project Execution

2.0

Monitoring and Controlling Project Work

Integrated Change Control

Closing a Project

PROJ0532 Controlling Project Scope

Creating a Work Breakdown Structure

2.0

Verifying the Project Scope

Controlling Changes to the Project Scope

PROJ0562 Performing Quality Assurance and Control

Performing Quality Assurance

2.5

Performing Quality Control

PROJ0572 Implementing Project Human Resource Management

Acquiring a Project Team

2.5

Developing a Project Team

Managing a Project Team

PROJ582 Performance Reporting and Stakeholder Management

Performance Reporting

2.0

Managing Stakeholders

培訓架構－專案經理進階專案管理通識課程專案管理通識課程專案成員初階課程專案經理初階課程專案成員進階課程專案經理進階課程專案成員專業課程專案經理專業課程 PMP 專案管理師證照專案管理通識課程 IT 專案管理 IT 策略專案管理

專案經理高階課程學習目的：著重於專案的管理技能及專案經理的人格培養適用對象：專案經理專案經理進階課程 Responding to and Controlling Project Risk (PROJ0593) Choosing Sellers and Administering and Closing Contracts (PROJ0602) Ethics and Professional Knowledge (PROJ0041) 專業必選修 Stakeholder Interests and Cultural Diversity (PROJ0042)

專案經理進階課程代碼主題學習目標時數 PROJ0593 Responding to and Controlling Project Risk

Risk Response Planning

3.0

Risk Monitoring and Control

PROJ0602 Choosing Sellers and Administering and Closing Contracts

Select Sellers

2.5

Contract Administration

Contract Closure

PROJ0041 Ethics and Professional Knowledge

Ensuring Integrity

3.0

Contributing to the Knowledge Base

Applying Professional Knowledge

PROJ0042 Stakeholder Interests and Cultural Diversity

The Art of Balancing Stakeholder Interests

3.0

Respecting Differences in a Cross-cultural World

培訓架構－ I T 專案管理專案管理通識課程專案管理通識課程專案成員初階課程專案經理初階課程專案成員進階課程專案經理進階課程專案成員專業課程專案經理專業課程 PMP 專案管理師證照專案管理通識課程 IT 專案管理 IT 策略專案管理

IT 專案管理課程學習目的：著重於 IT 專案的計劃、執行與管理適用對象： IT 部門專案經理 IT 專案管理課程 Introduction to IT Project Management (PROJ0351) Functions of IT Project Managers (PROJ0352) The Life Cycle of an IT Projec (PROJ0353) 專業必選修 Managing the Execution and Control of IT Projects (PROJ0354) Managing Efficiencies of IT Projects (PROJ0355)

IT 專案管理課程代碼主題學習目標時數 PROJ0351 Introduction to IT Project Management

The Structure of an IT Project

4.0

Considerations for an IT Project

Ensuring Effective IT Project Development

PROJ0352 Functions of IT Project Managers

Foundations of IT Project Management

4.5

IT Project Initiation

Staffing IT Project Teams

PROJ0353 The Life Cycle of an IT Project

Life Cycle Phases: Planning

5.0

Life Cycle Phases: Analysis and Design

Life Cycle Phases: Construction to Rollout

PROJ0354 Managing the Execution and Control of IT Projects

Managing the Execution of IT Projects

5.5

Managing the Control of IT Projects

PROJ0355 Managing Efficiencies of IT Projects

Rapid Application Development (RAD) in IT Projects

4.5

Managing Risks in IT Projects

培訓架構－ I T 策略專案管理專案管理通識課程專案管理通識課程專案成員初階課程專案經理初階課程專案成員進階課程專案經理進階課程專案成員專業課程專案經理專業課程 PMP 專案管理師證照專案管理通識課程 IT 專案管理 IT 策略專案管理

IT 策略專案管理課程學習目的：著重於 IT 部門專案經理領導與管理相關技能適用對象： IT 部門專案經理 IT 策略專案管理課程 Strategic Planning and Positioning for IT Projects (PROJ0361) Strategic Approaches to Managing IT Projects (PROJ0362) Estimating the IT Project Work Effort (PROJ0363) 專業必選修 IT Project Leadership, Authority & Accountability (PROJ0364) Managing Multiple IT Project (0365) Cost Management and IT Project Trade-offs (PROJ0366)

IT 策略專案管理課程代碼主題學習目標時數 PROJ0361 Strategic Planning and Positioning for IT Projects