Maximize efficiency by having your processing needs served by a single, reliable source.
RBS WorldPay differentiates itself by focusing on a single-source approach to serving our customers. As one of the early pioneers in transaction acquiring, we have become one of the nation’s largest and most-trusted processors.
We control the entire processing cycle, including authorization, settlement, reporting and customer service. This truly integrated solution gives RBS WorldPay customers one-call support and allows us to control quality from start to finish.
RBS WorldPay is one of the most reliable – and affordable – credit card processors in the industry. Our merchants have access to the most robust payment options available – including everything necessary to accept the nearly one billion credit cards now in the hands of American consumers.
Technology RBS WorldPay provides access to all of the credit card associations, including Visa ® , MasterCard ® , Discover ® and American Express ® . In addition to credit card processing, our services include: • POS Terminals • Debit Card Processing • Electronic Benefits Transfer (EBT) • Gift Cards • Loyalty Cards • Check Services • Web Payments • Recurring Payments
Technology RBS WorldPay has built a nationwide payment infrastructure backed by fully redundant data centers that use precise load-sharing technology to maximize your protection against processing downtime. For the past 15 years, network availability has been 99.999%. Recognized as an industry leader, RBS WorldPay has received multiple awards from Visa and MasterCard for transaction integrity, fewest duplicate transactions and lowest chargeback ratios.
At RBS WorldPay, Customer Care is a commitment, not a catch phrase.
When you have a question, you can rest assured our Customer Care representatives will provide the answers you need in a timely and efficient manner.
Get back to business. 99+% of calls answered within 30 seconds.
Increase cash flow. With a Citizens or Charter One Business Checking Account, funds are available as quickly as the next business day.
Manage chargebacks. Utilize our dedicated chargeback teams to act as advocates on your behalf.
World-Class Customer Care Increase Productivity. Take advantage of our convenient Web-based transaction reporting. Reports at your fingertips include: • Monthly Processing • Deposits • Unmatched Returns • Transactions • Card Fees Protect Your Business From Equipment Failure. Use RBS WorldPay’s optional equipment insurance and supplies program. Customer Care. Our representatives go through months of specialized training before ever taking their first call. On-going training and monitoring help ensure RBS WorldPay maintains the most highly trained and professional Customer Care team in the industry.
Fraud Protection RBS WorldPay has the latest and most-proven security technology to protect cardholder data. Fraud protection is a top priority for RBS WorldPay. We want your settled transactions to be safe and secure. That’s why we work to help ensure that your business is PCI DSS compliant. PCI DSS (Payment Card Industry Data Security Standard) is a set of requirements developed by the leading card associations to assure that all merchants adopt consistent data security to protect customer account data. If a merchant is non-compliant, the merchant risks: • Fines from Visa and MasterCard in excess of $500,000 per event • Forensic audits averaging $10,000 each • Costs related to chargebacks from using stolen information. When you process with RBS WorldPay, you are working with an industry leader, one that has received multiple awards from Visa and MasterCard for transaction integrity, fewest duplicate transactions and lowest chargeback ratios.