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Enterprise App Store Best Practices

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An Enterprise App Store delivers applications faster and improves customer satisfaction, but did you know that it can also reclaim unused licenses to avoid purchasing more software and reduce the …

An Enterprise App Store delivers applications faster and improves customer satisfaction, but did you know that it can also reclaim unused licenses to avoid purchasing more software and reduce the cost to support, deliver and maintain applications?

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    • 1. Enterprise App Store Best Practices 1 © 2014 Flexera Software LLC. All rights reserved. | Company Confidential
    • 2. An Enterprise App Store – – – – – Delivers applications faster Improves customer satisfaction Reclaims unused licenses to avoid purchasing more software Reduces the cost to support, deliver and maintain applications Improves operational efficiencies “By 2017, 25% of enterprises will have an enterprise app store for managing corporate-sanctioned apps on PCs and mobile devices.” Source: Gartner February 2013 2 © 2014 Flexera Software LLC. All rights reserved. | Company Confidential
    • 3. Enterprise App Store: Best Practices 1. 2. 3. 4. 5. 6. 3 Focus on the User Experience Increase Visibility and Control Stock the Store and Keep it Current Always Know Your License Position Reduce, Recycle and Reuse Don't Operate in a Silo © 2014 Flexera Software LLC. All rights reserved. | Company Confidential
    • 4. Focus on the User Experience • • • • • Keep it simple (UI) Offer selection and choice Make the store available 24x7x365 Cut Application Delivery Time Involve users in the process It should be quick and easy for users to get the software they need to do their jobs. 4 © 2014 Flexera Software LLC. All rights reserved. | Company Confidential
    • 5. Increase Visibility and Control • • • • Display applications available by Role Show applications compatible with the device Automate approvals and keep an audit trail Identify the most popular and highest rated applications “…an enterprise app store is as much a feedback loop as it is a distribution system. The types of apps downloaded and used provide important information as to what types of solutions are of value…” Source: Gartner September 2012 5 © 2014 Flexera Software LLC. All rights reserved. | Company Confidential
    • 6. Stock the Store & Keep it Current • • • • Quickly add new apps and updates Stock applications in different formats Automate with software packaging Provide OS installations, updates, and patches 30% of an organization’s applications require updating, repackaging and redeployment annually. 6 © 2014 Flexera Software LLC. All rights reserved. | Company Confidential
    • 7. 1 Import application 2a 2b Create app listing in app store Push app to deployment system APP App Packaging A P P App Store 7 7 © 2014 Flexera Software LLC. All rights reserved. | Company Confidential Deployment System
    • 8. Always Know Your License Position • • • • How many you own How many are allocated How many are in use How many are available globally or by group 38% of enterprises indicated that 11% or more of their applications spend is associated with applications that are overused and out of compliance. Source: 82012 Key Trends in Software Pricing and Licensing Survey with IDCCompany Confidential © 2014 Flexera Software LLC. All rights reserved. |
    • 9. 1 Import application 2a 2b Push app to deployment system APP Create app listing in app store App Packaging A P P 3 User requests app 7 4 9 Deployment System End User App Store 9 App is deployed to device Check for license availability 5 Reserve license © 2014 Flexera Software LLC. All rights reserved. | Company Confidential 6 Routed for Approval/ Approval Granted
    • 10. Reduce, Recycle and Reuse • • • • • Recycle licenses for unused applications Lease applications for short term projects Assess recycling on a product-by-product basis Build license recycling into the processes Involve end users in recycling and compliance 56% of enterprises say that 11% or more of their application spend is associated with applications that are under-used. Source: 10 © 2014 Flexera Software LLC. All rights reserved. | Company Confidential 2012 Key Trends in Software Pricing and Licensing Survey
    • 11. TM 11 © 2014 Flexera Software LLC. All rights reserved. | Company Confidential
    • 12. Don't Operate in a Silo • • • • • 12 Communicate with the CMDB and the help desk Integrate with ERP and procurement systems Use workflow to automate the process between teams Provide one store for all application types Close the loop with users © 2014 Flexera Software LLC. All rights reserved. | Company Confidential
    • 13. Enterprise App Store: Best Practices  Focus on the User Experience  Increase Visibility and Control  Stock the Store and Keep it Current  Always Know Your License Position  Reduce, Recycle and Reuse  Don't Operate in a Silo 13 © 2014 Flexera Software LLC. All rights reserved. | Company Confidential
    • 14. Next Steps 1 2 3 14 Watch the webinar on YouTube: http://youtu.be/gRFwuffnta8 Visit the Flexera Software web site: www.flexerasoftware.com Contact Flexera to learn more (800) 809-5659 www.flexerasoftware.com/company/about/contact-us/ © 2014 Flexera Software LLC. All rights reserved. | Company Confidential

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