Tim Mills-Groninger 2024 Davidson Place Whiting, IN 46394219-616-5886 email@example.com linkedin.com/in/millsgroninger SummaryBusiness Intelligenceprofessionalskilled inoperations,analytics, and the evaluation of complex businessprocesses.Extensive work in combining diverse data sets into centralized warehousesfor ad hoc inquiries,internal analytics/performance management, and external regulatory reporting. Accomplished inconducting root-cause analysis of irregularities.Experienced in requirements gathering, buy v. build research, andimplementation/training of CRM and OLTP databases. Knowledgeable in OLAP and complex reportingenvironments. Macro-manager committed to mentoring and staff development. Excellent written andinterpersonal communication skills. Evangelist for data-driven decision making. Technical SkillsSQL Server 2008 Integration Services (SSIS) including ETL, .NET and C# components, SQL Server 2008Analysis Services (SSAS), SQL Server 2008 Reporting Services (SSRS), Microsoft Office SharePoint Server2007, Microsoft Performance Point Server, Microsoft Visio, Microsoft Access and Access VBA, Microsoft Officeintegration with a concentration on MS Excel.BusinessObjects reporting and universe design.Databases:MS SQL Server 2008 R2, Access/Jet, Oracle 10gSoftware:SQL Server Business Intelligence Development Studio/Visual Studio, BusinessObjects Enterprise DesktopIntelligence and Web IntelligenceQuery Languages:T-SQL, PL/SQL, MDX Professional ExperienceAXA-AssistanceChicago, IL Nov 2011 – Feb 2013Business Intelligence Reporting AnalystAXA-Assistance helps travelers with health and lifestyle problems on behalf of insurance, credit card, and othercompanies offeringthese benefits to members. Information management challenges include call center data,multiple case and claims management systems, and international payments. Implemented BusinessObjectsreport development and universe changes resulting in seamless transition tonew back end database architecture. Provided extensive hand-holding to user community to introduce new functionality and ease the transition from deprecated, but well loved, functionality. Provided hospice assistance to BusinessObjects during transition to SSRS. Built, deployed, and maintained SSIS packages to consolidate data from Informix, Excel, and PCI-secured SQL DBs resulting in broader reporting opportunities and faster and more comprehensive response to client inquiries. Created SSRS environment for internal and external reporting on process control, financial, and performance metrics. Extensive use of drill-down features and KPIs allows executives to identifyunder and over-performing areas requiring intervention or replication. Utilization of shared data sources permits rapid customization of new reports based on future-proofed data sets.
Mills-Groninger -2- Implemented pure SQL-based NCQA/HEDIS measures resulting in more accurate results, faster turn- around, and more consistently repeatable results over previous semi-manual methods. Successfully presented results and code to evaluator with the full set of measures being accepted prior to deadline. Introduced self-service BI tools via SQL back end to Excel pivot tables resulting in improved understanding of trends in underlying data and fewer, but higher quality, requests for ad hoc queries. Other outcomes include reduction in use of stale data from point-in-time snap shots, more sophisticated use of Excel formulas, and higher consistency through the use of templates.SetFocus, LLC.Parsippany, NJ Oct 2010 – Jan 2011Business Intelligence Master’s ProgramThe SetFocus Business Intelligence Master’s Program is an intensive, hands–on, project oriented programwhere participants add knowledge and valuable experience putting the Business Intelligence skill set to use in asimulated work environment. Existing data from diverse data sources were consolidated into a uniform SQL Server 2008 database. ETL capabilities of SSIS were used to define imports of data, build scheduling packages, define integration flow, log data error exceptions and orphaned data and to define Database Maintenance Plans and send emails. Created cubes, dimensions, and business critical KPIs using SSAS representing aggregations in different ways - hierarchically and using custom groupings, that the company will use to analyze performance. Created MDX queries according to business requirements. Developed detail and summary reports, line and pie charts, trend analysis reports and sub-reports according to business requirements using SSRS. Implemented Business Intelligence dashboards using MOSS 2007 Report Center and Excel Services producing different summary results based on user view and role membership. Created score cards using MS Office Performance Point Server 2007 Dashboard Designer that feature executive summary measures for revenue, overhead costs, material purchases, labor and profitability trends for a construction company extracting data from SQL Server 2008 OLAP data source and deployed to SharePoint sites. The dashboards also contain pages to view performance by employee, by region, and by quarter enabling end-users to make filter selections. Studied and reviewed application of Kimball data warehouse methodology across various industries. Worked with data-handling scenarios, such as multiple hierarchies, data-driven KPI goals, sourced either from dimension attributes or fact tables, handling Type-2 slowly changing dimensions. Possess solid knowledge of writing, tuning and optimizing T-SQL queries.Independent Consultant, Whiting, IN 1996 to presentInformation and technology managementConsultant/ AnalystProviding nonprofits, government agencies, and small businesses with software selection assistance, applicationdesign and maintenance with Microsoft tools (including SQL and MS-Access), and operational support. Overhauled product pipeline and sales reporting systems in SSRS and Access for a manufacturing company that improved decision making by clarifying KPIs. Built and maintained donor and client focused CRM and analysis databases, saving clients up to $50k over alternate solutions. Advisor and grant review for private foundations and government agencies, providing insight to grantee technology capacity and feasibility, ultimately creating more impact per dollar awarded. Utilized SQL Server and Access databases for development, as well as proprietary programs such as RaisersEdge, DonorPerfect, eTapestry, FundEZ, and ODM.
Mills-Groninger -3-NonProfit Times, Morris Plains, NJ 1995 to presentNational print and electronic news magazineContributing EditorPremier print and online news and information source for the nonprofit community. Improved decision making and understanding of70,000+ readers with feature-length stories covering nonprofit management, accounting, and technology issues. Influenced editorial policy and direction insuring that nonprofit management issues are recognized and addressed. Provided more comprehensive insight for reader’s decision-making through an extensive network of industry insiders.CNA Financial, Chicago, IL. 2007 to 2010International Property and Casualty insurerSenior Business Analyst, Data QualitySeventh largest property and casualty insurer in the US. Member of four-person team within Corporate Actuarialproviding research on the root cause of data errors and inconsistencies. Acted as adjunct team member fornumerous statistical reporting projects for internal and external customers, often regulatory agencies. Streamlined data warehouse research tools using Oracle data to feed Excel, Access, and Outlook to help staff respond to regulator inquiries 30% fasterover prior methods. Improved data quality through root cause analysis of interrelated claim, policy, and financial datasets to deliver submissions on time with fewer fines from regulators. Improved year-to-year efficiency and consistency of reporting by creating a series of Excel VBA tools that allowed users to switch between multiple datasets while preserving complex pivot tables and other formatting. Created cross-functional teams to share information between isolated business areas. Enabled C-level risk analysis of KPIs and deadlines via innovative scoring and assessment tool.IT Resource Center/Lumity, Chicago, IL. 1986 to 2007Nonprofit technology and financial management consulting and training agency serving local and nationalnonprofits.Associate Executive Director 1994 - 2007 Increased the impact and efficiency of more than 400 nonprofits per year via training and consulting services, saving them $2 million annually. Achieved 5+ year retention of staff and volunteers, reducing service disruption and maintaining better client continuity and satisfaction. Licensed service tracking/invoicing CRM application to 8 partners across the US. Recruited C level executives to Board, developing cash and in-kind contributions. Developed national support network, gaining access to best practices in administration andservice delivery.Program Director 1989 to 1994 Improved client efficiency through business process improvements. Educated attendees at academic and professional development conferences on integrating technology in information and communication strategies. Simplified invoicing through integrated billing/CRM systems, issuing statements within 48 hours of month- end with 99% accuracy. Maintained a highly innovative service portfolio through strategic planning processes and rapid-reponse customre feedback tools.Associate Program Director for Technical Services 1986-1989 Transferred ownership of information systems to clients throughinstructor-lead training.
Mills-Groninger -4- Improved data quality for decision making by integrating legacy and cutting-edge technologies. Provided high-impact and low cost databases for fundraising and client management. Education Business Intelligence Master’s Program, SetFocus, LLC, Parsippany, NJ Master of Fine Arts, Florida State University, Tallahassee, FL Bachelor of Arts, PurdueUniversity, West Lafayette, IN Additional AccomplishmentsAuthor of the chapter Staffing ePhilanthropy in the book Nonprofit Internet Strategies. Contributor tomultiple publications and books including: Advancing Philanthropy, Chronicle of Philanthropy,Printout,Nonprofit Management Strategies.Member, Automated Data Systems Reform Panel for the Illinois Department of Children and FamilyServices (DCFS).Grant reviewer, US Department of Commerce NTIA TIIAP/TOP program and Chicago CommunityTrust.Speaker at conferences and seminars including: Apple Computer, NSFRE/AFP national and regionalmeetings; Council on Foundations, Association of Prospect Researchers for Advancement NationalConference; Technology Resource Consortium National Conference; Alliance for NonprofitManagement national and regional meetings; Philanthropy News Network national tour, NonprofitTechnology Enterprise Network (NTEN) national and regional meetings.