Web Content
Management Extension
for IBM Connections
Integrate Top Down Communication with Peer-to-Peer Collaboration

Im ...
Web Content Management Extension (XCC)
Team Members
Felix Binsack (XCC Product Idea & Sponsor)
+49 221 97343-10
felix.bins...
User Generated Content & Social Software
Outpace Managed Content & Web CMS
100%

Managed Content / Web CMS
User Generated ...
Web Content Management and Social Software
are Antipodes of an Integrated Intranet
Web Content Management /
Internal Commu...
Keeping Web CMS and Social Intranet separate
might cause Schizophrenia for Authors and Users

How should managers communic...
Communication and Enterprise 2.0 ...
two Visions, one Project ?
Pretty and
colorful

Functional
and
integrated

(Adopted f...
Corporate Communication’s Intranet
Management

Top Down
Communication
Web CMS

Employees
Employee’s Intranet

Employee

Peer-To-Peer Collaboration
Social Software

Employee
How Do You Integrate Top Down Communication
with Peer-to-Peer Collaboration?

Top Down
Communication
Web CMS

?

Peer-To-P...
How to blend Web CMS with Social Software?
CMS Vendor Approach:
Add “some” Social Software Features
Web Content Management

STOP
No User
Generated
Content !

Social ...
IBM Connections “standalone” Approach
IBM Connections

STOP
Web Content
Management
not integrated !

Document Management (...
Portal Approach…
WebSphere Portal

IBM Connections
Web Content Management
Document Management (i.e. FileNet 8)
Custom Apps...
Web CMS Extension for IBM Connections
IBM Connections
Truly
Integrated
User
Experience
!
NEW

Web Content Management Exten...
Social Intranet Integrate Web Content Management
and IBM Connections, but how?
IBM Connections
Web Content Management Extension for IBM Connections
Newsover
views

TopNews

Eventoverviews

Links

Navig...
Demo
http://www.youtube.com/wat
ch?v=dlIIulKZ_Bw
Sample Implementations
Web CMS Extension
TIMETOACT
Top Half
TIMETOACT
Bottom Half
LAPP GROUP
Web CMS Extension
Schematic Explanations
Web CMS Extension Options I
Web CMS and Activity Stream on
same page. Managed Content is seen
every time Activity Stream i...
Web CMS Extension Options II
Web CMS and Activity Stream on
same page. Managed Content is seen
every time Activity Stream ...
Web CMS Extension Options III
New Homepage with Web CMS.
Managed Content is seen
at least once a day.

Push Information –
...
Web CMS Extension Architecture
CMS Homepage(s) contain
CMS Widgets and

Navigation with Drop-Down Menu (optional)

Links

...
Personalization
Navigation (optionally personalized)

Company News
(Not
Personalized)

Department News
(Passive
Personaliz...
LDAP Profile based Personalization
Any CMS Widget can be
personalized by profile
fields populated by LDAP
(passive persona...
Custom Profile based Personalization
Any CMS Widget can be
personalized by profile
fields with personal
preferences (activ...
Mapping Connections Communities to Web CMS Widgets
IBM Connections Communities

Web CMS Extension Page

Internal Communica...
Multiple Web CMS Pages
Tab 1

Tab 2

Tab 3

Tab 1

Tab 2

Tab 3

Tab 1

Tab 2

Tab 3

Tab 1

Tab 2

The Web CMS Extension
...
Web CMS Extension
Widget Overview
Widget Overview
Website Customization
Navigation
Top News Widget

News Channel Widget
Embedded Experience
Quicklinks Widge...
Website Customization

Website can be customized like the the Communities
Add CMS Widgets and IBM Connections with a click...
Navigation

The Navigation is created with a Connections Wiki
Navigation can be modified by drag & drop of WiKi pages
Navi...
Navigation - Settings

Can be personalized by profile property
Includes 1 community channel
Top News Widget
Large picture
Headline, date and
abstract
The content is created
with one blog entry
Top News Widget - Settings
Can be personalized
Includes one blog entry
Show first or individually
selected entry of a chan...
News Channel Widget
1-10 News Channels
All Channels are always visible
(channels do not cover each other)
On mouse over sl...
News Channel Widget – Settings
Can be personalized
Include n community channels
Show all or only selected
entries of a cha...
Embedded Experience
News (i.e. blog entries) are
displayed in an “Embedded
Experience”
News are displayed with
Author and ...
Quicklinks Widget
Links display bookmarks from
communities in alphabetical
order
Links can be organized in tabs
Slider app...
Quicklinks Widget – Settings
Can be personalized
Include multiple community
channels
Define each tab name
Single News Channel Widget
One news channel or single
news can be displayed
Teaser contains of a picture,
headline, date a...
Single News Channel Widget - Settings
Can be personalized
Includes 1 community channel
On/off switch for likes and
comment...
Events Widget
Display of community events
Merges events from multiple
communities
Color coding for different communities
V...
Events Widget – Embedded Experience
Embedded
Experience with
attendees and
comments
Mouse-Over with
short description
Events Widget – Settings
Can be personalized
Default view
(month, week or day)
Can include multiple
community channels
Eac...
Static Content Widget
1:1 display of a blog entry rich
text
Especially useful for any highly
formatted content
Include lin...
Clipping Widget
Extract content from an external
website, e.g.:
Stock price
News from company homepage

Requires some HTML...
iFrame Widget
Integrate an external
website
(currently in beta)
Personalization
Show different channels
based on profile field
values
Usable for personalization
by region, division, team...
Personalization - Settings
Activation within each widgets
settings
Selection of profile field the
personalization will be ...
IBM Connections Widgets
Most IBM Connections “My Page” widgets
can be added to Web CMS pages
Mix CMS Widgets with IBM Conn...
IBM Connections Widgets - Settings
Most IBM Connections
Widgets work on Web CMS
page
Title and size are editable
Functiona...
Approval Workflow with Community
Moderation
Activate approval workflow by
setting members of a
community to “Draft”
Member...
Summary
Comparing a dedicated Intranet CMS to
CMS Extension for IBM Connections
IBM Connections
and a dedicated Web CMS

IBM Conne...
Advantages of Web CMS Extension
Simplicity for Users and Authors
Readers do not need to choose where to search content, al...
Web CMS Extension…
Typical CMS requirements from internal communications
departments
Default homepage for all users
Conven...
Web CMS Extension…
allows customers to
use IBM Connections as their default intranet homepage
use IBM Connections as their...
Web CMS Extension Architecture
Runs as an
application on the
IBM Connections
server
Easy to install
Web CMS Extension Releases
08.2012 Release 1.0
for Connections 3.0

05.2013 Release 2.0 Beta (Limited Availability)
Connec...
Web CMS Extension
for Mobile Apps *
New menu item in IBM
Connections Mobile App
(Android / iOS)
All Web CMS Widgets are
di...
From our wish list…
Clipping Widget (currently in beta)
iFrame Widget (currently in beta)
Files Widget
CCM Widget
Atom / R...
Background Information on TIMETOACT
Experience with and Offerings for
IBM Connections
and
Web Content Management Systems
TIMETOACT & Web Content Management
TIMETOACT has huge experience
with Intranets and Web Content
Management
First Domino ba...
Our Social Business
Implementation
Checklist
The ROOTS and FRUITS
of a Successful
Social Intranet
Implementation
http://so...
Social Software – Our Video (german only)
https://www.youtube.com/watch?v=NBsvzwEoBJg
TIMETOACT provides many
Success Services for IBM Connections
with IBM Connections
Assets &
Connections Administration Toolkit "CAT"
Intuitive Interface for the Administration of Connections
Benefits
Web UI for adm...
Herausforderungen im Intranet
Questions?
Thank you for your interest in our
Web Content Management
Extension for IBM Connections
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ARCHIVE - XCC 2.0, New presentation is here: http://www.slideshare.net/timetoact/timetoact-web-cms-extension-for-ibm-connections-v

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How to Enhance IBM Connections with Web Content Management Capabilities
Presentation of the Web Content Management Extension for IBM Connections (XCC). The product brings essential Web Content Management capabilities to IBM Connections without the need to integrate and run two systems. Features include a customizable IBM Connections homepage, multilevel content navigation, news & event overviews, link lists & quick links, and static content. All content can be personalized by any profile attribute (department, location, etc.).

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  • IBM Approach: Portal Accommodates anything
  • ARCHIVE - XCC 2.0, New presentation is here: http://www.slideshare.net/timetoact/timetoact-web-cms-extension-for-ibm-connections-v

    1. 1. Web Content Management Extension for IBM Connections Integrate Top Down Communication with Peer-to-Peer Collaboration Im Mediapark 2, 50670 Cologne www.timetoact.de/xcc
    2. 2. Web Content Management Extension (XCC) Team Members Felix Binsack (XCC Product Idea & Sponsor) +49 221 97343-10 felix.binsack@timetoact.de Babett Schäfer (XCC Consultant, QA) + 49 221 97343-38 babett.schaefer@timetoact.de Philipp van den Boom (XCC Inside Sales) + 49 221 97343-66 Philipp.vandenBoom@timetoact.de Support Hotline XCC-support@timetoact.de + 49 221 97343-53 XCC Architects & Developers
    3. 3. User Generated Content & Social Software Outpace Managed Content & Web CMS 100% Managed Content / Web CMS User Generated Content / Social Software 75% 50% Information in Corporate Intranets 25% 0% 1997 2002 2007 2012
    4. 4. Web Content Management and Social Software are Antipodes of an Integrated Intranet Web Content Management / Internal Communications Top Down / 1:n Communication Approved Content / Directives Communication of (Management) Ideas and Opinions Important Information stays on Top Pixel Perfect Layout Dedicated Authors / Webmasters with Intense Training Set as default Homepage by Policy "Management’s Intranet" Social Software / Peer-To-Peer Collaboration Bottom Up / n:n Communication Unofficial Content Formation of Ideas and Opinions Popular Information stays on Top Form Follows Function Everyone is an Author with no / little Training Set as default Homepage by Employee "Employee’s Intranet"
    5. 5. Keeping Web CMS and Social Intranet separate might cause Schizophrenia for Authors and Users How should managers communicate, as themselves or thru internal communications? Where should employees look for content, in the Web CMS based Intranet or in IBM Connections?
    6. 6. Communication and Enterprise 2.0 ... two Visions, one Project ? Pretty and colorful Functional and integrated (Adopted from Detecon @ IOM Summit 2013)
    7. 7. Corporate Communication’s Intranet Management Top Down Communication Web CMS Employees
    8. 8. Employee’s Intranet Employee Peer-To-Peer Collaboration Social Software Employee
    9. 9. How Do You Integrate Top Down Communication with Peer-to-Peer Collaboration? Top Down Communication Web CMS ? Peer-To-Peer Collaboration Social Software
    10. 10. How to blend Web CMS with Social Software?
    11. 11. CMS Vendor Approach: Add “some” Social Software Features Web Content Management STOP No User Generated Content ! Social Software Features
    12. 12. IBM Connections “standalone” Approach IBM Connections STOP Web Content Management not integrated ! Document Management (CCM, i.e. FileNet 8) Custom Apps (iWidget, Open Social Gadget, OAuth, …)
    13. 13. Portal Approach… WebSphere Portal IBM Connections Web Content Management Document Management (i.e. FileNet 8) Custom Apps (JSR 168 / 286 & more, …) Requires Budget !
    14. 14. Web CMS Extension for IBM Connections IBM Connections Truly Integrated User Experience ! NEW Web Content Management Extension Document Management (CCM, i.e. FileNet 8) Custom Apps (iWidget, Open Social Gadget, OAuth, …)
    15. 15. Social Intranet Integrate Web Content Management and IBM Connections, but how?
    16. 16. IBM Connections Web Content Management Extension for IBM Connections Newsover views TopNews Eventoverviews Links Navigation Clippings … Leverage & Utilize IBM Connections Access Management, Approval, etc. Comments, Discussion, Recommendations, etc. Content Storage, Search, etc. Blogs WiKis Events Files Media Bookmarks …
    17. 17. Demo http://www.youtube.com/wat ch?v=dlIIulKZ_Bw
    18. 18. Sample Implementations Web CMS Extension
    19. 19. TIMETOACT Top Half
    20. 20. TIMETOACT Bottom Half
    21. 21. LAPP GROUP
    22. 22. Web CMS Extension Schematic Explanations
    23. 23. Web CMS Extension Options I Web CMS and Activity Stream on same page. Managed Content is seen every time Activity Stream is viewed. Enhance the Connections Homepage with a Web CMS Section above the Activity Stream Push Information – Web CMS Extension NEW IBM Connections Activity Stream CNX Widgets
    24. 24. Web CMS Extension Options II Web CMS and Activity Stream on same page. Managed Content is seen every time Activity Stream is viewed. IBM Connections Activity Stream Web CMS Extension NEW CNX Widgets Enhance the Connections Homepage with a Web CMS Section next to the Activity Stream
    25. 25. Web CMS Extension Options III New Homepage with Web CMS. Managed Content is seen at least once a day. Push Information – Web CMS Extension NEW IBM Connections Homepage with Activity Stream & Widgets 1. New Homepage with managed Content from Web CMS Extension 2. ‘Old’ Connections Homepage with Activity Stream & Widgets, rename to whatever you call your ‘Connections internally
    26. 26. Web CMS Extension Architecture CMS Homepage(s) contain CMS Widgets and Navigation with Drop-Down Menu (optional) Links Top News IBM Connections Widgets (optionally) CMS Widgets display Department News Regional News News Channel Widget My Communities HR News Clipping Widget (e.g. Stock Quote) Marketing News Weather Widget Events content created and managed in IBM Connections Communities (Blogs, Boomarks, WiKis etc.) content retrieved from external sources (Atom & RSS Feeds, Clipping, iFrame) CMS Widgets can be personalized… Static Content (e.g. Hotline)
    27. 27. Personalization Navigation (optionally personalized) Company News (Not Personalized) Department News (Passive Personalization thru LDAP / Profile Field) Regional News (Passive Personalization thru LDAP / Profile Field) Widget ABC (Active Personalization thru Custom Profile Flied) Widget XYZ (Active Personalization thru Custom Profile Flied) Weather Widget (Active Personalization with Cookie planned) All Content from IBM Connections can be personalized LDAP Profile based Personalization Custom Profile based Personalization A planned iFrame Widget will support a ‘cookie based personalization’ too.
    28. 28. LDAP Profile based Personalization Any CMS Widget can be personalized by profile fields populated by LDAP (passive personalization) Team Division Business Unit Language Region …
    29. 29. Custom Profile based Personalization Any CMS Widget can be personalized by profile fields with personal preferences (active personalization) BU Preference Location Preference …
    30. 30. Mapping Connections Communities to Web CMS Widgets IBM Connections Communities Web CMS Extension Page Internal Communications Community (-> Communications Department and Management) Navigation with Drop-Down Menu Links (personalized, aggregated) Top News Business Unit 1 Community (All BU 1 Employees) Business Unit 2 Community (All BU 2 Employees) BU 1 Sub Community (-> BU 1 Management) BU 2 Sub Community (-> BU 2 Management) Region A Community (All Region A Employees) Region B Community (All Region B Employees) Business Unit News (personalized) Regional News (personalized) HR News Clipping Widget (e.g. Stock Quote) Marketing News Region A Sub Community (-> Region A Management) Service Unit News My Communities (CNX Widget) Weather Widget Region B Sub Community (-> Region B Management) Service Unit I Community (All SU A Employees) Service Unit II Community (All SU B Employees) SU I Sub Community (-> SU II Management) SU II Sub Community (-> SU II Management) Events (personalized, aggregated) Static Content (e.g. Hotline)
    31. 31. Multiple Web CMS Pages Tab 1 Tab 2 Tab 3 Tab 1 Tab 2 Tab 3 Tab 1 Tab 2 Tab 3 Tab 1 Tab 2 The Web CMS Extension can manage multiple Web CMS pages Pages can be linked with a custom navigation* Tab 3 * Requires custom html / CSS as of now, will become a standard feature with later releases.
    32. 32. Web CMS Extension Widget Overview
    33. 33. Widget Overview Website Customization Navigation Top News Widget News Channel Widget Embedded Experience Quicklinks Widget Single News Widget Clipping Widget iFrame Widget Personalization Events Widget IBM Connections Widgets
    34. 34. Website Customization Website can be customized like the the Communities Add CMS Widgets and IBM Connections with a click Drag & Drop Widgets to their place Add / Remove Activity Stream Add / Remove Horizontal Navigation Bar
    35. 35. Navigation The Navigation is created with a Connections Wiki Navigation can be modified by drag & drop of WiKi pages Navigation entries open Wiki pages or external URLs Up to three levels are displayed
    36. 36. Navigation - Settings Can be personalized by profile property Includes 1 community channel
    37. 37. Top News Widget Large picture Headline, date and abstract The content is created with one blog entry
    38. 38. Top News Widget - Settings Can be personalized Includes one blog entry Show first or individually selected entry of a channel Selection of blog and blog entry with auto completion
    39. 39. News Channel Widget 1-10 News Channels All Channels are always visible (channels do not cover each other) On mouse over slider buttons appear, channel slides horizontally to older news Each teaser contains of a thumbnail picture, headline, date and an abstract
    40. 40. News Channel Widget – Settings Can be personalized Include n community channels Show all or only selected entries of a channel Define each channel name
    41. 41. Embedded Experience News (i.e. blog entries) are displayed in an “Embedded Experience” News are displayed with Author and publishing date Comments Display included Liking enabled
    42. 42. Quicklinks Widget Links display bookmarks from communities in alphabetical order Links can be organized in tabs Slider appears automatically if tabs do not fit
    43. 43. Quicklinks Widget – Settings Can be personalized Include multiple community channels Define each tab name
    44. 44. Single News Channel Widget One news channel or single news can be displayed Teaser contains of a picture, headline, date and an abstract - up to three more news linked by headline Comments and likes indicators are optional Link to “more news”
    45. 45. Single News Channel Widget - Settings Can be personalized Includes 1 community channel On/off switch for likes and comments Show all or only selected entries of a channel
    46. 46. Events Widget Display of community events Merges events from multiple communities Color coding for different communities View by month, week and day User friendly date picker Display of current and remaining days, weeks or month in the year
    47. 47. Events Widget – Embedded Experience Embedded Experience with attendees and comments Mouse-Over with short description
    48. 48. Events Widget – Settings Can be personalized Default view (month, week or day) Can include multiple community channels Each channel consists of all events of a single community
    49. 49. Static Content Widget 1:1 display of a blog entry rich text Especially useful for any highly formatted content Include linked images as “buttons” Include embedded videos …
    50. 50. Clipping Widget Extract content from an external website, e.g.: Stock price News from company homepage Requires some HTML/CSS/JS knowledge (currently in beta)
    51. 51. iFrame Widget Integrate an external website (currently in beta)
    52. 52. Personalization Show different channels based on profile field values Usable for personalization by region, division, team, title, ...
    53. 53. Personalization - Settings Activation within each widgets settings Selection of profile field the personalization will be based upon Enter a value and select a channel for each value Default channel as fall back
    54. 54. IBM Connections Widgets Most IBM Connections “My Page” widgets can be added to Web CMS pages Mix CMS Widgets with IBM Connections Widgets on one page
    55. 55. IBM Connections Widgets - Settings Most IBM Connections Widgets work on Web CMS page Title and size are editable Functionality is defined by IBM Connections
    56. 56. Approval Workflow with Community Moderation Activate approval workflow by setting members of a community to “Draft” Members will have to submit entries for review before posting Owners will get a mail with the review request and a link to the entry
    57. 57. Summary
    58. 58. Comparing a dedicated Intranet CMS to CMS Extension for IBM Connections IBM Connections and a dedicated Web CMS IBM Connections with Web CMS Extension CMS Features Full featured Web CMS Limited (Features see above) Single Sign On for CMS & Connections Integration Project required Single Sign On is given Read Access Mgn. External Read Access Mgn. Managed thru Community access Search Integration Integration Project required Integration is given UI Integration Integration Project required or Side by side Dedicated Authors with Training Seamlessly Integrated Activity Stream Social (Commenting, Recommendations, Lists etc.) No Integration No Integration Integration is given Integration is given Personalization Project required Based on Profile Properties Authoring Simple (Management Compatible)
    59. 59. Advantages of Web CMS Extension Simplicity for Users and Authors Readers do not need to choose where to search content, all content is available in one system. i.e. IBM Connections Authors do not need to choose a system to publish their content, all content is published in one system, i.e. IBM Connections Creating Content is really easy, no technical training required (i.e. management compatible) Better Integration User Interface integration is given, no integration project required Search integration is given, no integration project required Activity Stream integration is given, no integration project required Social Integration (Liking, Commenting, Sharing, Popularity Measurement) is given, no integration project required Easier Implementation & Maintenance Implementing Web CMS Extension and Adopting Layout in a week or less Read and Author Access Management is given thru Communities, no separate Access Management required Personalization is really easy, no technical project required No external Web CMS required
    60. 60. Web CMS Extension… Typical CMS requirements from internal communications departments Default homepage for all users Conventional multi level navigation thru content hierarchies News must stay on top - as long as internal communications pleases (i.e. news may not moved down as in the activity stream thru other posts) News overviews should be illustrated with pictures from the news Position any content according to its importance Publish Link lists prominently Simple Content creation, simple customization Use rich collaboration features to (selectively) engage employees in discussions All typical requirements call be fulfilled with a IBM Connections and the TIMETOACT Web CMS extension
    61. 61. Web CMS Extension… allows customers to use IBM Connections as their default intranet homepage use IBM Connections as their Intranet CMS increases the benefit and value of their IBM Connections investment utilizes IBM Connections for simple content creation and storage thru blogs, bookmarks, events, WiKis Access management, content approval comments, discussion, recommendations etc. does not require Training for authors, content masters etc.
    62. 62. Web CMS Extension Architecture Runs as an application on the IBM Connections server Easy to install
    63. 63. Web CMS Extension Releases 08.2012 Release 1.0 for Connections 3.0 05.2013 Release 2.0 Beta (Limited Availability) Connections 4.0 Activity Stream on Homepage 10.2013 Release 2.0 (General Availability) Connections 4.0 & 4.5 Personalization 11.2013 Release 2.01 Improvements & Bugfixes Performance Increases 11.2013 Release 2.02 Improvements & Bugfixes Personalization for Custom Profile Fields 12.2013 Release 2.03 Improvements 1.2014 Release 3.0 Mobile Grid Layout
    64. 64. Web CMS Extension for Mobile Apps * New menu item in IBM Connections Mobile App (Android / iOS) All Web CMS Widgets are displayed in a serialized order NEW * Beta, planned for Release 3.0 (Jan. 2014)
    65. 65. From our wish list… Clipping Widget (currently in beta) iFrame Widget (currently in beta) Files Widget CCM Widget Atom / RSS Feed Widget Chart Widget More to come…
    66. 66. Background Information on TIMETOACT Experience with and Offerings for IBM Connections and Web Content Management Systems
    67. 67. TIMETOACT & Web Content Management TIMETOACT has huge experience with Intranets and Web Content Management First Domino based Web CMS in 1997 Development of the TIMETOWEB Web CMS Many hundreds of web projects working with internal communications and marketing departments
    68. 68. Our Social Business Implementation Checklist The ROOTS and FRUITS of a Successful Social Intranet Implementation http://socialintranet.de
    69. 69. Social Software – Our Video (german only) https://www.youtube.com/watch?v=NBsvzwEoBJg
    70. 70. TIMETOACT provides many Success Services for IBM Connections with IBM Connections Assets &
    71. 71. Connections Administration Toolkit "CAT" Intuitive Interface for the Administration of Connections Benefits Web UI for administration and configuration of IBM Connections No wsadmin commands No XML editing Analyze and fix user synchronization problems No in depth WebSphere skills required Eliminates the complexity of Connections administration Speeds up handling of administrative tasks Unveils the hidden treasures of Connections administration Reduces costs of operating IBM Connections and TCO Administer Connections from everywhere, even with your iPad ...
    72. 72. Herausforderungen im Intranet
    73. 73. Questions?
    74. 74. Thank you for your interest in our Web Content Management Extension for IBM Connections

    ×