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New presentation is here: http://www.slideshare.net/timetoact/timetoact-web-cms-extension-for-ibm-connections-v

How to Enhance IBM Connections with Web Content Management Capabilities
Presentation of the Web Content Management Extension for IBM Connections (XCC). The product brings essential Web Content Management capabilities to IBM Connections without the need to integrate and run two systems. Features include a customizable IBM Connections homepage, multilevel content navigation, news & event overviews, link lists & quick links, and static content. All content can be personalized by any profile attribute (department, location, etc.).

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  • IBM Approach: Portal Accommodates anything

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  • 1. Web Content Management Extension for IBM Connections Integrate Top Down Communication with Peer-to-Peer Collaboration Im Mediapark 2, 50670 Cologne www.timetoact.de/xcc
  • 2. Web Content Management Extension (XCC) Team Members Felix Binsack (XCC Product Idea & Sponsor) +49 221 97343-10 felix.binsack@timetoact.de Babett Schäfer (XCC Consultant, QA) + 49 221 97343-38 babett.schaefer@timetoact.de Philipp van den Boom (XCC Inside Sales) + 49 221 97343-66 Philipp.vandenBoom@timetoact.de Support Hotline XCC-support@timetoact.de + 49 221 97343-53 XCC Architects & Developers
  • 3. User Generated Content & Social Software Outpace Managed Content & Web CMS 100% Managed Content / Web CMS User Generated Content / Social Software 75% 50% Information in Corporate Intranets 25% 0% 1997 2002 2007 2012
  • 4. Web Content Management and Social Software are Antipodes of an Integrated Intranet Web Content Management / Internal Communications Top Down / 1:n Communication Approved Content / Directives Communication of (Management) Ideas and Opinions Important Information stays on Top Pixel Perfect Layout Dedicated Authors / Webmasters with Intense Training Set as default Homepage by Policy "Management’s Intranet" Social Software / Peer-To-Peer Collaboration Bottom Up / n:n Communication Unofficial Content Formation of Ideas and Opinions Popular Information stays on Top Form Follows Function Everyone is an Author with no / little Training Set as default Homepage by Employee "Employee’s Intranet"
  • 5. Keeping Web CMS and Social Intranet separate might cause Schizophrenia for Authors and Users How should managers communicate, as themselves or thru internal communications? Where should employees look for content, in the Web CMS based Intranet or in IBM Connections?
  • 6. Communication and Enterprise 2.0 ... two Visions, one Project ? Pretty and colorful Functional and integrated (Adopted from Detecon @ IOM Summit 2013)
  • 7. Corporate Communication’s Intranet Management Top Down Communication Web CMS Employees
  • 8. Employee’s Intranet Employee Peer-To-Peer Collaboration Social Software Employee
  • 9. How Do You Integrate Top Down Communication with Peer-to-Peer Collaboration? Top Down Communication Web CMS ? Peer-To-Peer Collaboration Social Software
  • 10. How to blend Web CMS with Social Software?
  • 11. CMS Vendor Approach: Add “some” Social Software Features Web Content Management STOP No User Generated Content ! Social Software Features
  • 12. IBM Connections “standalone” Approach IBM Connections STOP Web Content Management not integrated ! Document Management (CCM, i.e. FileNet 8) Custom Apps (iWidget, Open Social Gadget, OAuth, …)
  • 13. Portal Approach… WebSphere Portal IBM Connections Web Content Management Document Management (i.e. FileNet 8) Custom Apps (JSR 168 / 286 & more, …) Requires Budget !
  • 14. Web CMS Extension for IBM Connections IBM Connections Truly Integrated User Experience ! NEW Web Content Management Extension Document Management (CCM, i.e. FileNet 8) Custom Apps (iWidget, Open Social Gadget, OAuth, …)
  • 15. Social Intranet Integrate Web Content Management and IBM Connections, but how?
  • 16. IBM Connections Web Content Management Extension for IBM Connections Newsover views TopNews Eventoverviews Links Navigation Clippings … Leverage & Utilize IBM Connections Access Management, Approval, etc. Comments, Discussion, Recommendations, etc. Content Storage, Search, etc. Blogs WiKis Events Files Media Bookmarks …
  • 17. Demo http://www.youtube.com/wat ch?v=dlIIulKZ_Bw
  • 18. Sample Implementations Web CMS Extension
  • 19. TIMETOACT Top Half
  • 20. TIMETOACT Bottom Half
  • 21. LAPP GROUP
  • 22. Web CMS Extension Schematic Explanations
  • 23. Web CMS Extension Options I Web CMS and Activity Stream on same page. Managed Content is seen every time Activity Stream is viewed. Enhance the Connections Homepage with a Web CMS Section above the Activity Stream Push Information – Web CMS Extension NEW IBM Connections Activity Stream CNX Widgets
  • 24. Web CMS Extension Options II Web CMS and Activity Stream on same page. Managed Content is seen every time Activity Stream is viewed. IBM Connections Activity Stream Web CMS Extension NEW CNX Widgets Enhance the Connections Homepage with a Web CMS Section next to the Activity Stream
  • 25. Web CMS Extension Options III New Homepage with Web CMS. Managed Content is seen at least once a day. Push Information – Web CMS Extension NEW IBM Connections Homepage with Activity Stream & Widgets 1. New Homepage with managed Content from Web CMS Extension 2. ‘Old’ Connections Homepage with Activity Stream & Widgets, rename to whatever you call your ‘Connections internally
  • 26. Web CMS Extension Architecture CMS Homepage(s) contain CMS Widgets and Navigation with Drop-Down Menu (optional) Links Top News IBM Connections Widgets (optionally) CMS Widgets display Department News Regional News News Channel Widget My Communities HR News Clipping Widget (e.g. Stock Quote) Marketing News Weather Widget Events content created and managed in IBM Connections Communities (Blogs, Boomarks, WiKis etc.) content retrieved from external sources (Atom & RSS Feeds, Clipping, iFrame) CMS Widgets can be personalized… Static Content (e.g. Hotline)
  • 27. Personalization Navigation (optionally personalized) Company News (Not Personalized) Department News (Passive Personalization thru LDAP / Profile Field) Regional News (Passive Personalization thru LDAP / Profile Field) Widget ABC (Active Personalization thru Custom Profile Flied) Widget XYZ (Active Personalization thru Custom Profile Flied) Weather Widget (Active Personalization with Cookie planned) All Content from IBM Connections can be personalized LDAP Profile based Personalization Custom Profile based Personalization A planned iFrame Widget will support a ‘cookie based personalization’ too.
  • 28. LDAP Profile based Personalization Any CMS Widget can be personalized by profile fields populated by LDAP (passive personalization) Team Division Business Unit Language Region …
  • 29. Custom Profile based Personalization Any CMS Widget can be personalized by profile fields with personal preferences (active personalization) BU Preference Location Preference …
  • 30. Mapping Connections Communities to Web CMS Widgets IBM Connections Communities Web CMS Extension Page Internal Communications Community (-> Communications Department and Management) Navigation with Drop-Down Menu Links (personalized, aggregated) Top News Business Unit 1 Community (All BU 1 Employees) Business Unit 2 Community (All BU 2 Employees) BU 1 Sub Community (-> BU 1 Management) BU 2 Sub Community (-> BU 2 Management) Region A Community (All Region A Employees) Region B Community (All Region B Employees) Business Unit News (personalized) Regional News (personalized) HR News Clipping Widget (e.g. Stock Quote) Marketing News Region A Sub Community (-> Region A Management) Service Unit News My Communities (CNX Widget) Weather Widget Region B Sub Community (-> Region B Management) Service Unit I Community (All SU A Employees) Service Unit II Community (All SU B Employees) SU I Sub Community (-> SU II Management) SU II Sub Community (-> SU II Management) Events (personalized, aggregated) Static Content (e.g. Hotline)
  • 31. Multiple Web CMS Pages Tab 1 Tab 2 Tab 3 Tab 1 Tab 2 Tab 3 Tab 1 Tab 2 Tab 3 Tab 1 Tab 2 The Web CMS Extension can manage multiple Web CMS pages Pages can be linked with a custom navigation* Tab 3 * Requires custom html / CSS as of now, will become a standard feature with later releases.
  • 32. Web CMS Extension Widget Overview
  • 33. Widget Overview Website Customization Navigation Top News Widget News Channel Widget Embedded Experience Quicklinks Widget Single News Widget Clipping Widget iFrame Widget Personalization Events Widget IBM Connections Widgets
  • 34. Website Customization Website can be customized like the the Communities Add CMS Widgets and IBM Connections with a click Drag & Drop Widgets to their place Add / Remove Activity Stream Add / Remove Horizontal Navigation Bar
  • 35. Navigation The Navigation is created with a Connections Wiki Navigation can be modified by drag & drop of WiKi pages Navigation entries open Wiki pages or external URLs Up to three levels are displayed
  • 36. Navigation - Settings Can be personalized by profile property Includes 1 community channel
  • 37. Top News Widget Large picture Headline, date and abstract The content is created with one blog entry
  • 38. Top News Widget - Settings Can be personalized Includes one blog entry Show first or individually selected entry of a channel Selection of blog and blog entry with auto completion
  • 39. News Channel Widget 1-10 News Channels All Channels are always visible (channels do not cover each other) On mouse over slider buttons appear, channel slides horizontally to older news Each teaser contains of a thumbnail picture, headline, date and an abstract
  • 40. News Channel Widget – Settings Can be personalized Include n community channels Show all or only selected entries of a channel Define each channel name
  • 41. Embedded Experience News (i.e. blog entries) are displayed in an “Embedded Experience” News are displayed with Author and publishing date Comments Display included Liking enabled
  • 42. Quicklinks Widget Links display bookmarks from communities in alphabetical order Links can be organized in tabs Slider appears automatically if tabs do not fit
  • 43. Quicklinks Widget – Settings Can be personalized Include multiple community channels Define each tab name
  • 44. Single News Channel Widget One news channel or single news can be displayed Teaser contains of a picture, headline, date and an abstract - up to three more news linked by headline Comments and likes indicators are optional Link to “more news”
  • 45. Single News Channel Widget - Settings Can be personalized Includes 1 community channel On/off switch for likes and comments Show all or only selected entries of a channel
  • 46. Events Widget Display of community events Merges events from multiple communities Color coding for different communities View by month, week and day User friendly date picker Display of current and remaining days, weeks or month in the year
  • 47. Events Widget – Embedded Experience Embedded Experience with attendees and comments Mouse-Over with short description
  • 48. Events Widget – Settings Can be personalized Default view (month, week or day) Can include multiple community channels Each channel consists of all events of a single community
  • 49. Static Content Widget 1:1 display of a blog entry rich text Especially useful for any highly formatted content Include linked images as “buttons” Include embedded videos …
  • 50. Clipping Widget Extract content from an external website, e.g.: Stock price News from company homepage Requires some HTML/CSS/JS knowledge (currently in beta)
  • 51. iFrame Widget Integrate an external website (currently in beta)
  • 52. Personalization Show different channels based on profile field values Usable for personalization by region, division, team, title, ...
  • 53. Personalization - Settings Activation within each widgets settings Selection of profile field the personalization will be based upon Enter a value and select a channel for each value Default channel as fall back
  • 54. IBM Connections Widgets Most IBM Connections “My Page” widgets can be added to Web CMS pages Mix CMS Widgets with IBM Connections Widgets on one page
  • 55. IBM Connections Widgets - Settings Most IBM Connections Widgets work on Web CMS page Title and size are editable Functionality is defined by IBM Connections
  • 56. Approval Workflow with Community Moderation Activate approval workflow by setting members of a community to “Draft” Members will have to submit entries for review before posting Owners will get a mail with the review request and a link to the entry
  • 57. Summary
  • 58. Comparing a dedicated Intranet CMS to CMS Extension for IBM Connections IBM Connections and a dedicated Web CMS IBM Connections with Web CMS Extension CMS Features Full featured Web CMS Limited (Features see above) Single Sign On for CMS & Connections Integration Project required Single Sign On is given Read Access Mgn. External Read Access Mgn. Managed thru Community access Search Integration Integration Project required Integration is given UI Integration Integration Project required or Side by side Dedicated Authors with Training Seamlessly Integrated Activity Stream Social (Commenting, Recommendations, Lists etc.) No Integration No Integration Integration is given Integration is given Personalization Project required Based on Profile Properties Authoring Simple (Management Compatible)
  • 59. Advantages of Web CMS Extension Simplicity for Users and Authors Readers do not need to choose where to search content, all content is available in one system. i.e. IBM Connections Authors do not need to choose a system to publish their content, all content is published in one system, i.e. IBM Connections Creating Content is really easy, no technical training required (i.e. management compatible) Better Integration User Interface integration is given, no integration project required Search integration is given, no integration project required Activity Stream integration is given, no integration project required Social Integration (Liking, Commenting, Sharing, Popularity Measurement) is given, no integration project required Easier Implementation & Maintenance Implementing Web CMS Extension and Adopting Layout in a week or less Read and Author Access Management is given thru Communities, no separate Access Management required Personalization is really easy, no technical project required No external Web CMS required
  • 60. Web CMS Extension… Typical CMS requirements from internal communications departments Default homepage for all users Conventional multi level navigation thru content hierarchies News must stay on top - as long as internal communications pleases (i.e. news may not moved down as in the activity stream thru other posts) News overviews should be illustrated with pictures from the news Position any content according to its importance Publish Link lists prominently Simple Content creation, simple customization Use rich collaboration features to (selectively) engage employees in discussions All typical requirements call be fulfilled with a IBM Connections and the TIMETOACT Web CMS extension
  • 61. Web CMS Extension… allows customers to use IBM Connections as their default intranet homepage use IBM Connections as their Intranet CMS increases the benefit and value of their IBM Connections investment utilizes IBM Connections for simple content creation and storage thru blogs, bookmarks, events, WiKis Access management, content approval comments, discussion, recommendations etc. does not require Training for authors, content masters etc.
  • 62. Web CMS Extension Architecture Runs as an application on the IBM Connections server Easy to install
  • 63. Web CMS Extension Releases 08.2012 Release 1.0 for Connections 3.0 05.2013 Release 2.0 Beta (Limited Availability) Connections 4.0 Activity Stream on Homepage 10.2013 Release 2.0 (General Availability) Connections 4.0 & 4.5 Personalization 11.2013 Release 2.01 Improvements & Bugfixes Performance Increases 11.2013 Release 2.02 Improvements & Bugfixes Personalization for Custom Profile Fields 12.2013 Release 2.03 Improvements 1.2014 Release 3.0 Mobile Grid Layout
  • 64. Web CMS Extension for Mobile Apps * New menu item in IBM Connections Mobile App (Android / iOS) All Web CMS Widgets are displayed in a serialized order NEW * Beta, planned for Release 3.0 (Jan. 2014)
  • 65. From our wish list… Clipping Widget (currently in beta) iFrame Widget (currently in beta) Files Widget CCM Widget Atom / RSS Feed Widget Chart Widget More to come…
  • 66. Background Information on TIMETOACT Experience with and Offerings for IBM Connections and Web Content Management Systems
  • 67. TIMETOACT & Web Content Management TIMETOACT has huge experience with Intranets and Web Content Management First Domino based Web CMS in 1997 Development of the TIMETOWEB Web CMS Many hundreds of web projects working with internal communications and marketing departments
  • 68. Our Social Business Implementation Checklist The ROOTS and FRUITS of a Successful Social Intranet Implementation http://socialintranet.de
  • 69. Social Software – Our Video (german only) https://www.youtube.com/watch?v=NBsvzwEoBJg
  • 70. TIMETOACT provides many Success Services for IBM Connections with IBM Connections Assets &
  • 71. Connections Administration Toolkit "CAT" Intuitive Interface for the Administration of Connections Benefits Web UI for administration and configuration of IBM Connections No wsadmin commands No XML editing Analyze and fix user synchronization problems No in depth WebSphere skills required Eliminates the complexity of Connections administration Speeds up handling of administrative tasks Unveils the hidden treasures of Connections administration Reduces costs of operating IBM Connections and TCO Administer Connections from everywhere, even with your iPad ...
  • 72. Herausforderungen im Intranet
  • 73. Questions?
  • 74. Thank you for your interest in our Web Content Management Extension for IBM Connections