Transforming IT Requires a Three-
Legged Race
April 16, 2014
California Technology Summit - San Diego, CA
Tim M. Crawford ...
The Anthropology of IT
2
Changing the Game
Complexity
Changing the Business Rules
Business Centric
3
Source: http://www.computerhistory.org/
The Evolution of IT
Significant Changes Through Time
4
Source: Wikipedia, Google, VMware
Analytics
Cloud Mobile
Social
All About SMAC
Business-centric and
customer engaging.
SMAC
5
Cultural Perspectives
6
Line of Business
What people think IT does… …what IT really does.
7
Source: http://harrysportcar.blogspot.com/Source: http...
IT Organization
Technology centric
8
Source: Google, RedMonk & Switch Las Vegas
CIO: Chief Information Officer
Business Centric
Bridging the Gap
Part of Technology Org or
Business Org?
9
IT Doesn’t Matter
Traditional IT is not
Transformational IT
10
Insanity
Doing the same thing over
and over again and expecting
different results.
!
	 	 	 	 	 - Albert Einstein
11
Transforming IT
12
IT is About Value Creation
Business Centric
Customers are not Internal Users
IT Enables New Business
Opportunities
13Sourc...
Inspiration
If you can dream it, you can
do it.
!
	 	 	 	 	 - Walt Disney
14
Paradigm Shifts
“(IT is) where big projects go to
die”
“The IT Police”
“The ‘no’ organization”
“Those nice people you call...
The Three-Legged Race
16
Three-Legged
Race
Requires Leadership,
Teamwork and Coordination
17
References
AVOA | http://avoa.com/
Twitter: @tcrawford
Transforming IT Requires a Three-
Legged Race
Book: Does IT Matter?...
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IT Transformation Requires a Three Legged Race

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For over 30 years, we have successfully run IT organizations. And things (generally) have worked well for IT organizations and the businesses they serve. Best practices were identified, shared and enhanced. Technology evolved and became increasingly more sophisticated. We built the backbone that business runs on today.

However, the traditional way of running IT is dead and a change is needed before we face extinction. That may seem a bit dramatic, but IT needs to make a significant change to remain relevant. There are three components that need to change: the Chief Information Officer (or IT executive), the individuals within the IT organization and the business that they serve.

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Transcript of "IT Transformation Requires a Three Legged Race"

  1. 1. Transforming IT Requires a Three- Legged Race April 16, 2014 California Technology Summit - San Diego, CA Tim M. Crawford | @tcrawford AVOA | http://avoa.com/ 1
  2. 2. The Anthropology of IT 2
  3. 3. Changing the Game Complexity Changing the Business Rules Business Centric 3 Source: http://www.computerhistory.org/
  4. 4. The Evolution of IT Significant Changes Through Time 4 Source: Wikipedia, Google, VMware
  5. 5. Analytics Cloud Mobile Social All About SMAC Business-centric and customer engaging. SMAC 5
  6. 6. Cultural Perspectives 6
  7. 7. Line of Business What people think IT does… …what IT really does. 7 Source: http://harrysportcar.blogspot.com/Source: http://www.thedesigninspiration.com/
  8. 8. IT Organization Technology centric 8 Source: Google, RedMonk & Switch Las Vegas
  9. 9. CIO: Chief Information Officer Business Centric Bridging the Gap Part of Technology Org or Business Org? 9
  10. 10. IT Doesn’t Matter Traditional IT is not Transformational IT 10
  11. 11. Insanity Doing the same thing over and over again and expecting different results. ! - Albert Einstein 11
  12. 12. Transforming IT 12
  13. 13. IT is About Value Creation Business Centric Customers are not Internal Users IT Enables New Business Opportunities 13Source: Forbes “If I had asked people what they wanted, they would have said faster horses.” -Henry Ford
  14. 14. Inspiration If you can dream it, you can do it. ! - Walt Disney 14
  15. 15. Paradigm Shifts “(IT is) where big projects go to die” “The IT Police” “The ‘no’ organization” “Those nice people you call when you can’t connect to the network” 15 I have not failed. I’ve just found 10,000 ways that won’t work. - Thomas Edison Source: Wikipedia
  16. 16. The Three-Legged Race 16
  17. 17. Three-Legged Race Requires Leadership, Teamwork and Coordination 17
  18. 18. References AVOA | http://avoa.com/ Twitter: @tcrawford Transforming IT Requires a Three- Legged Race Book: Does IT Matter? (Nicholas Carr) Book: The Digital Edge: Exploiting Information and Technology for Business Advantage. (Mark McDonald) 18

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