User Experience/ Usability Prepared by Patrick Sheridan 10/14/2009

Interdisciplinary Skills: User/Task Analysis User Research and Discovery Personas, contextual interviews Task Analysis Content Analysis Information Architecture, Information Flow Discount Usability Testing Distributed/Remote Feedback, User Acceptance Testing Expert Review Heuristic Evaluation Prevailing/ Competitive Design Analysis

User Research and Discovery

Personas, contextual interviews

Task Analysis

Content Analysis

Information Architecture, Information Flow

Discount Usability Testing

Distributed/Remote Feedback, User Acceptance Testing

Expert Review

Heuristic Evaluation

Prevailing/ Competitive Design Analysis

Interdisciplinary Skills: UI Design/ Dev Wireframes Storyboards Design Patterns Interaction Design Style Guides UI Implementation Frameworks Ext JS JQuery SproutCore Flex Silverlight

Wireframes

Storyboards

Design Patterns

Interaction Design

Style Guides

UI Implementation Frameworks

Ext JS

JQuery

SproutCore

Flex

Silverlight

Interdisciplinary Skills: Agile/UX Story (Task) Definition Story Dependency Modeling Parallel Track UI/Creative Crowd-Sourced Design Management Rapid Prototyping User Centered Design Participatory Design JAD Sessions Incremental UI Development

Story (Task) Definition

Story Dependency Modeling

Parallel Track UI/Creative

Crowd-Sourced Design Management

Rapid Prototyping

User Centered Design

Participatory Design

JAD Sessions

Incremental UI Development

Deliverables: Personas

Deliverables: Task Analysis

Deliverables: Story Mental Model

Deliverables: Story Mental Model

Deliverables: Story Dependency

Deliverables: Story Dependency

Deliverables: Site/Application Maps

Deliverables: Task Flow

Deliverables: Wireframes (Low-Res)

Deliverables: Wireframes (Hi-Res)

Deliverables: Style Guide

Deliverables: UI Spec

Deliverables: Usability Test Plans Follow www.usability.gov guidelines Methodology Participants, Training, Procedure Tasks Metrics Scenario Completion, Critical Errors, Non-critical Errors Subjective evaluation, Time on task Problem Severity Impact, Frequency, Problem Severity Classification

Follow www.usability.gov guidelines

Methodology

Participants, Training, Procedure

Tasks

Metrics

Scenario Completion, Critical Errors, Non-critical Errors

Subjective evaluation, Time on task

Problem Severity

Impact, Frequency, Problem Severity Classification

Deliverables: Usability Report Follow www.usability.gov guidelines

Follow www.usability.gov guidelines