Microsoftoutlookmigrationxeroxmore

Slide 1: IT Services Open Forum Outlook Migration and More July 23, 2007

Slide 2: IT Services Open Forum Agenda 1. IT Response Times 2. Disk Usage Quotas (I and J Drive) 3. Xerox Copiers/Printers 4. Microsoft Exchange 5. Questions and Answers

Slide 3: IT Services Open Forum IT Response Times Priority 1: 24 hours Priority 2: 2-3 business days Priority 3: 4-8 business days Priority 4: 9-90 business days

Slide 4: IT Services Open Forum IT Response Times Remember: • Default priority is 3 • Expect some delays during the summer • New Help Desk Emergency procedures

Slide 5: IT Services Open Forum Disk Quotas Prior to Microsoft: Strict quotas on J: drive usage due to limited space After Microsoft: User-based usage quota on both I: and J: drives, despite much more space available Resolution: All quotas removed, “trial period”

Slide 6: IT Services Open Forum I: and J: Drive Purpose I: Drive Entire departments and groups have rights to view/edit files; most business-related documents stored here J: Drive Only one user has rights to view/edit files; work- personal and sensitive, private documents stored here USB Thumb Drives, CD-R/RW Strictly personal files – music, photos, personal documents

Slide 7: IT Services Open Forum Xerox Printers Overview Business Services negotiates new lease, to replace Kyocera-Mita copier/printers New devices will be in same locations as Kyocera machines, with one new addition in HR

Slide 8: IT Services Open Forum Xerox Printers Locations (Network Printers Only) Copy Center Admin Basement** HR Registrar Student Financial Services Fisher Schuster** Memorial Founders Distance Education Physical Plant

Slide 9: IT Services Open Forum Xerox Printers Adding Printers 2. Go to Start -> Settings -> Printers/Faxes 3. Right Click and choose “Add Printer” 4. Click “Next” then select “Network Printer” 5. Select “Find a printer in the directory” 6. Click “Find Now” 7. Choose the printer you want and click “OK”

Slide 10: IT Services Open Forum Xerox Printers Further Information Xerox representatives will be bringing the printers online tomorrow; at that point you will no longer be able to print to the Kyocera machines IT Help Desk representatives will be available to help you add new printers

Slide 11: IT Services Open Forum Xerox Printers Further Information Xerox representatives will be in the Alumni Center on Wednesday and Thursday morning this week for training; your department can sign up for a time slot with Business Services Account codes will be assigned during training sessions (Admin, Schuster only)

Slide 12: IT Services Open Forum Questions and Answers

Slide 13: IT Services Open Forum Microsoft Exchange Migration Timeline Thu - 7/26: All Groupwise mail copied to Exchange Groupwise Webmail disabled Sat – 7/28: Groupwise mail from Thursday-Saturday copied Mon – 7/30: All mail accounts running on Microsoft Exchange

Slide 14: IT Services Open Forum Microsoft Exchange Migration Timeline 7/30 - 8/3: IT Staff visits each person’s desk to install/configure Microsoft Outlook 2003/2007 Microsoft network password will be reset if you are not in office; New password will be left on voicemail or call 5199.

Slide 15: IT Services Open Forum Microsoft Exchange Migration Timeline 7/30 - 8/3: Until Outlook is installed, use Microsoft Outlook Web Access (http://webmail.ciu.edu) Faculty/staff who are on vacation should contact the IT Help Desk to arrange a visit

Slide 16: IT Services Open Forum Microsoft Exchange Migration Order • Administration Building – Development – Student Financial Services – Registrar – Admissions – President/Chancellor – Database Services – Accounting – Switchboard • McQuilkin/Schuster Building • Alumni Building • Fisher Building • Library/Ridderhof • Rossi Student Center • Memorial/Founders/Physical Plant • Shortess Chapel

Slide 17: IT Services Open Forum Microsoft Exchange Features for Laptop/PDA Users • RPC over HTTPS – Use Outlook (not webmail!) from anywhere in the world • Remote PDA synchronization • Outlook Web Access

Slide 18: IT Services Open Forum Microsoft Exchange Training • Tentatively planned for: – August 1 (8:30 – 10:00 AM) – August 2 (8:30 – 10:00 AM) – August 3 (8:30 – 10:00 AM) – August 6 (1:30 – 3:00 PM) – August 7 (1:30 – 3:00 PM) • All training sessions located in computer classroom

Slide 19: IT Services Open Forum Questions and Answers

Slide 20: IT Services Open Forum