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IT Forum on July 23rd 2007 dedicated to the completion of the Microsoft Network migration and Xerox printer project at CIU.

IT Forum on July 23rd 2007 dedicated to the completion of the Microsoft Network migration and Xerox printer project at CIU.

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Microsoftoutlookmigrationxeroxmore Microsoftoutlookmigrationxeroxmore Presentation Transcript

  • IT Services Open Forum Outlook Migration and More July 23, 2007
  • Agenda
    • IT Response Times
    • Disk Usage Quotas (I and J Drive)
    • Xerox Copiers/Printers
    • Microsoft Exchange
    • Questions and Answers
    IT Services Open Forum
  • IT Response Times
    • Priority 1: 24 hours
    • Priority 2: 2-3 business days
    • Priority 3: 4-8 business days
    • Priority 4: 9-90 business days
    IT Services Open Forum
  • IT Response Times
    • Remember:
    • Default priority is 3
    • Expect some delays during the summer
    • New Help Desk Emergency procedures
    IT Services Open Forum
  • Disk Quotas
    • Prior to Microsoft: Strict quotas on J: drive usage due to limited space
    • After Microsoft: User-based usage quota on both I: and J: drives, despite much more space available
    • Resolution: All quotas removed, “trial period”
    IT Services Open Forum
  • I: and J: Drive Purpose
    • I: Drive
    • Entire departments and groups have rights to view/edit files; most business-related documents stored here
    • J: Drive
    • Only one user has rights to view/edit files; work-personal and sensitive, private documents stored here
    • USB Thumb Drives, CD-R/RW
    • Strictly personal files – music, photos, personal documents
    IT Services Open Forum
  • Xerox Printers
    • Overview
    • Business Services negotiates new lease, to replace Kyocera-Mita copier/printers
    • New devices will be in same locations as Kyocera machines, with one new addition in HR
    IT Services Open Forum
  • Xerox Printers
    • Locations (Network Printers Only)
    • Copy Center
    • Admin Basement**
    • HR
    • Registrar
    • Student Financial Services
    • Fisher
    • Schuster**
    • Memorial
    • Founders
    • Distance Education
    • Physical Plant
    IT Services Open Forum
  • Xerox Printers
    • Adding Printers
    • Go to Start -> Settings -> Printers/Faxes
    • Right Click and choose “Add Printer”
    • Click “Next” then select “Network Printer”
    • Select “Find a printer in the directory”
    • Click “Find Now”
    • Choose the printer you want and click “OK”
    IT Services Open Forum
  • Xerox Printers
    • Further Information
    • Xerox representatives will be bringing the printers online tomorrow; at that point you will no longer be able to print to the Kyocera machines
    • IT Help Desk representatives will be available to help you add new printers
    IT Services Open Forum
  • Xerox Printers
    • Further Information
    • Xerox representatives will be in the Alumni Center on Wednesday and Thursday morning this week for training; your department can sign up for a time slot with Business Services
    • Account codes will be assigned during training sessions (Admin, Schuster only)
    IT Services Open Forum
  • Questions and Answers IT Services Open Forum
  • Microsoft Exchange
    • Migration Timeline
    • Thu - 7/26: All Groupwise mail copied to Exchange
    • Groupwise Webmail disabled
    • Sat – 7/28: Groupwise mail from Thursday-Saturday copied
    • Mon – 7/30: All mail accounts running on Microsoft Exchange
    IT Services Open Forum
  • Microsoft Exchange
    • Migration Timeline
    • 7/30 - 8/3: IT Staff visits each person’s desk to install/configure Microsoft Outlook 2003/2007
    • Microsoft network password will be reset if you are not in office; New password will be left on voicemail or call 5199.
    IT Services Open Forum
  • Microsoft Exchange
    • Migration Timeline
    • 7/30 - 8/3: Until Outlook is installed, use Microsoft Outlook Web Access (http://webmail.ciu.edu)
    • Faculty/staff who are on vacation should contact the IT Help Desk to arrange a visit
    IT Services Open Forum
  • Microsoft Exchange
    • Migration Order
    • Administration Building
      • Development
      • Student Financial Services
      • Registrar
      • Admissions
      • President/Chancellor
      • Database Services
      • Accounting
      • Switchboard
    • McQuilkin/Schuster Building
    • Alumni Building
    • Fisher Building
    • Library/Ridderhof
    • Rossi Student Center
    • Memorial/Founders/Physical Plant
    • Shortess Chapel
    IT Services Open Forum
  • Microsoft Exchange
    • Features for Laptop/PDA Users
    • RPC over HTTPS
      • Use Outlook (not webmail!) from anywhere in the world
    • Remote PDA synchronization
    • Outlook Web Access
    IT Services Open Forum
  • Microsoft Exchange
    • Training
    • Tentatively planned for:
      • August 1 (8:30 – 10:00 AM)
      • August 2 (8:30 – 10:00 AM)
      • August 3 (8:30 – 10:00 AM)
      • August 6 (1:30 – 3:00 PM)
      • August 7 (1:30 – 3:00 PM)
    • All training sessions located in computer classroom
    IT Services Open Forum
  • Questions and Answers IT Services Open Forum
  • IT Services Open Forum