State of Social & Informal Learning

The State of Social & Informal Learning 2011 NASBA CPE Conference San Diego, CA March 9, 2011 Tom Hood, CPA.CITP CEO Business Learning Institute Maryland Association of CPAsThursday, March 10, 2011 1

Why we are here...Thursday, March 10, 2011 2

Fear? What if informal & social learningcould be the key to success in this new normal?Thursday, March 10, 2011 3

Top Learning Trends Social Learning Informal Learning Life Long Learning High Performing Workplace What is the common theme?Thursday, March 10, 2011 4

Will the pace of change increase or decrease? Will complexity increase or decrease? Welcome to the New NormalThursday, March 10, 2011 5

“As it relates to science and technology, the rate of change in the next decade, is likely to be 4 to7 9mes faster than in the last decade. If it is 4x faster it would be like planning for 2010 in 1890, if it is 7x faster it would be like planning for 2010 in 1670.” -‐Expert on Educa9on Panel, The Aspen Ins9tuteThursday, March 10, 2011 6

We feel overwhelmed by a tsunami of changes The 5 C’s • Competition • Compliance • Convergence • Change • ComplexityThursday, March 10, 2011 7

Most CPAs feel like this with legislative, standards & regulatory changesThursday, March 10, 2011 8

As knowledge moves from stocks to ﬂows, how do we stop our inventory from becoming obsolete?Thursday, March 10, 2011 9

The world is changing From: To: • Hierarchy • Network • Command & • Connect & Control Collaborate • Experience • Collaboration Curve Curve • Lecturer • Facilitator • Push • PullThursday, March 10, 2011 10

From Push to PullThursday, March 10, 2011 11

Turbulent times require new skills and new ways of thinking“You can’t stop the waves, but you can learn to surf” - Jon Kabat-Zinn Photo: Pratt’s surfing pageThursday, March 10, 2011 12

Thursday, March 10, 2011 13

The challenge is how to position our organizations for L > C “To keep pace in your L>C industry, let alone as a leader, requires your rate of LEARNING to be greater than, or equal to, the rate of CHANGE.” CHANGEThursday, March 10, 2011 14

Thursday, March 10, 2011 Learning 2.0 Tools 15

Learning 2.0 The connected learnerThursday, March 10, 2011 16

Bill Tom MACPA’s JourneyThursday, March 10, 2011 17

Our journey started with bloggingThursday, March 10, 2011 18

MACPA’s Social Media Map 45,000 views 900+ connections 450 connections 43,000 views 2,943 followers 450 members Top Accounting Blogs Top 50 Business Blogs - 2011 34Thursday, March 10, 2011 19

Social Media connects us to thought leadersThursday, March 10, 2011 20

Social media allows you to be in 3 places at once! via Twitter Just two sample tweets from DEVLEARN10 that was happening as I was presenting at EDMAX. A great way of “being in three places at the same time” and for sharing information from conferences back home… 37Thursday, March 10, 2011 21

AICPA Leadership AcademyThursday, March 10, 2011 22

Social Media Engages & Shares Insights 35Thursday, March 10, 2011 23

Social Media can take notes! 36Thursday, March 10, 2011 24

Learning is not one wayThursday, March 10, 2011 25

Learning is about relationshipsThursday, March 10, 2011 26

The learning continues by using social media tools to connect the learnersThursday, March 10, 2011 27

Using a blog to support continuous informal learning - AICPA EDMAX www.bizlearningblog.comThursday, March 10, 2011 28

Comments on BizLearningBlog include a participant and author of book Jane Bozarth - authorThursday, March 10, 2011 29

Social Media to engage & connect at the NE CPE conferenceThursday, March 10, 2011 30

Twitter during the event, slideshare & blog post-eventThursday, March 10, 2011 31

Informal Learning is social, interactive & engaging + + = What I knew What I learned The wisdom of Fresh coming into while I was the crowd Perspective. the room. here. INSIGHTS!Thursday, March 10, 2011 32

The strength of weak ties can help keep L > CThursday, March 10, 2011 33

Don’t just take my word for it. ASTD 2009 Int’l ConferenceThursday, March 10, 2011 34

Thursday, March 10, 2011 35

How to ride the waves of change? New skills & new ways of working The i2a Leadership Edge Strategic Thinking future-minded & ﬂexible mindset Strengths- Network based Leadership leadership ability to engage others self-aware in the moment Source: i2a - Insights to Action by Gretchen Pisano & Tom HoodThursday, March 10, 2011 36

The new skills to ride the big waves The 5 Qualities of Extraordinary Leaders L≥C 2 2 1. Sight - Ability to see emerging patterns and shift perspective when necessary 2. Insight - Ability to learn faster than the rate of change in your industry “To keep pace in your 3. Create - Ability to think strategically and industry, let alone excel creatively to gain insights that create new as a leader, requires your rate of learning to opportunities and foster innovation be greater than, or equal 4. Communicate - Ability to collaborate to, the rate of change.” inside and outside your organization and to build and sustain social networks of people engaged in the work 5. Inspire – Ability to mobilize support and engage others to join you in ACTIONThursday, March 10, 2011 37

high performance social learning bigger bounce informal learning Explicit pull Tacit Isn’t it really about performance? The bigger bounce comes from continuous learning, networking, and new skillsThursday, March 10, 2011 38

Next Steps - It’s all about you! 1. Create a digital footprint 2. Start listening 3. Make friends 4. Create & Share 5. Recognize & ReciprocateThursday, March 10, 2011 39

Top Ten Learning Technologies 1. Twitter – micro-updating tool 2.YouTube – video hosting and sharing tool 3. GoogleDocs – online collaboration tool 4. Delicious – social bookmarking tool 5. Slideshare – presentation hosting and sharing tool 6. Skype – instant messaging and VoIP call tool 7. Google Reader – RSS feed reader 8. Wordpress – blogging tool 9. Facebook – social networking site 10. Moodle – course management system Source: www.C4LPT.co.ukThursday, March 10, 2011 40

It is really about people Learning + Leadership x New Tools > CThursday, March 10, 2011 41

The Leader’s job is... To provide hope & inspiration and to make your follower’s feel stronger and more capableThursday, March 10, 2011 42

Tom Hood, CPA.CITP CEO Business Learning Institute Maryland Association of CPAs http://www.bizlearning,net (800) 888-481-3500 tom@bizlearning.net Follow me on: Twitter: http://www.Twitter.com/tomhood LinkedIn: http://www.linkedin.com/in/tomhood Facebook: http://www.facebook.com/thoodcpa Plaxo: http://tomhood.myplaxo.com Slideshare: http://www.slideshare.net/thoodcpa Youtube: http://www.youtube.com/thoodcpa Second Life avatar name: Rocky MaddaloniThursday, March 10, 2011 43

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State of Social & Informal Learning

by Tom Hood

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