BLI Energy Rich Leadership - Garrett County Lean Conference

Energy Rich Leadership Course Mental, Emotional and Physical Insights to Accelerated Development of the Full Human System LEADERSHIP ACADEMY 2012 Delivered in collaboration with

Who we are? 2

What is over the Horizon? 5

What kind of leaderswill we need in the future? 6

Logic Flow•  Set context: The New Reality•  Energy Rich Leadership Course•  Leading Research that Informs our Approach •  Human Energy Dynamics •  Stress/Response/Renewal •  Positive Psychology•  What We are Going For•  Questions & Insightswww.soundingboardink.com delivered in collaboration with www.bizlearning.net • All rights reserved. 7

The New Reality The New Reality Future ProspectingYour customers can buy anywhere, Retain and impress.anytime.Your employees can come from Attract, train and retain.anywhere, and can go anywhere.A competitive advantage gained A core competency in innovationthrough material innovation, or time-to-market, slim and temporary.Constant interruption. A high degree of self-management and a commitment to self-development.Technological innovation is Strategic thinking all of the time – andspontaneously and rapidly changing everyone does it.business strategy.Hierarchical leadership (positional power) Networked leadership (360o idea factory)Work/life balance Work/life integrationRetire in your 60s Integrate your work life and your life’s work and work a lifetime. www.soundingboardink.com delivered in collaboration with www.bizlearning.net • All rights reserved. 8

Global Competition Means New Playing Fields ...urban Asians pay a great deal of attention tothe context of a visual scene and to therelationships between foreground objects andbackgrounds. Urban Americans don t. Theypay attention to the focal items before thebackgrounds, leaving perceptions of contextmuch weaker. -John Medina, Brain Rules www.soundingboardink.com delivered in collaboration with www.bizlearning.net • All rights reserved.

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At the CoreThe most desired leaders in the next decade will be:•  future-minded, flexible and accurate thinking•  highly self-aware in the momentAnd will have the ability to…•  know, manage and lead the 360o idea factory•  inspire and sustain effort of self as well as others over long periods of time The Unfortunate Truth! The more ambiguous our environment gets,! the more rigid our thinking gets.! www.soundingboardink.com delivered in collaboration with www.bizlearning.net • All rights reserved. 11

What is different and working in our favor?Theory: evidenced based practicesthat drive human potentialPractice: “Average Joe” Interest andInstitutional Interest www.soundingboardink.com delivered in collaboration with www.bizlearning.net • All rights reserved. 12

Training for High PotentialAthletes and soldiers preparefor these conditions by training: We can teach•  Fierce competition•  Last year’s stretch goals and train the become this year’s baselines (only you are a full human year older).•  Winning by the smallest margin is still winning. system to its•  Leveraging strengths and addressing challenges. highest•  Dealing with success.•  Recovering from failures. potential.! www.soundingboardink.com delivered in collaboration with www.bizlearning.net • All rights reserved. 13

A Huge OpportunityIn the business world, as anorm, we do not: We can teach•  Train mentally, emotionally and physically to perform at a high level for an extended and train the period of time.•  Work with a great coach. full human•  Practice more than we perform. system to its•  Develop practices that trigger high performance highest states.•  Do a good job balancing stress with recovery. potential.! www.soundingboardink.com delivered in collaboration with www.bizlearning.net • All rights reserved. 14

Logic Flow•  Set context: The New Reality•  Energy Rich Leadership Course•  Leading Research that Informs our Approach •  Human Energy Dynamics •  Stress/Response/Renewal •  Positive Psychology•  What We are Going For•  Questionswww.soundingboardink.com delivered in collaboration with www.bizlearning.net • All rights reserved. 15

Our Leadership Courseı Energy Rich Approach Designed to train the business leader at the mental, emotional and physical level because we want to positively impact: PRIMARY How they think, SUPER HIGHWAY how they manage their emotions, INSIGHT to ACTION and the action they choose to take in the capacity of their leadership roles.! www.soundingboardink.com delivered in collaboration with www.bizlearning.net • All rights reserved. 16

Leading Research that InformsSCIENTIFIC FIELD OF INQUIRY: HUMAN PSYCHOLOGY core purpose:•  Cure mental illness•  Make the lives of all people more productive and fulfilling•  Identify and nurture high talent1946/47 1999 2002 2011NIH and Veterans Authentic Happiness •  2011 – THEORY: Flourish isAdministration formed , becomes a best-seller published and a comprehensivewhich results in driving THEORY: H=S+C+V Theory of Well-being isresearch money toward introduced: PERMA“curing mental illnesses” •  2011 – THEORY: & APPLICATION: Positive Psychology in Coaching and Medicine – Harvard University Positive Psychology is a NEW Traction, Acceleration and Convergence •  2011 – THEORY: Positive Inner Scientific Field of Inquiry •  2002 – APPLICATION: PRP – Penn Resiliency Program Work Life - The Progress Principle, introduced by Martin Seligman: •  Treating depression in adolescents Teresa Amabile and Steven •  President of the APA. •  2009 – THEORY of Positivity Kramer, Harvard Business School •  Well respected speaker and author. •  Introduction of the 3:1 ratio •  Writes for the scientific community •  2009 – APPLICATION: Comprehensive Soldier Fitness Program (Focus on 5) and the mainstream. •  Physical, Emotional, Social, Family, Spiritual •  2009 – APPLICATION: Positive Education Curriculums: •  Geelong Grammar School, Australia •  2011 – APPLICATION: US Army Staff College •  “Total Fitness Mind Body Spirit” •  2011 – APPLICATION: Positive Psychology in Organizations •  Delivering Happiness •  Zappos, Tony Hsieh (from 1.6 mil to 1 billion in 8 years) •  Southwest Airlines www.soundingboardink.com delivered in collaboration with www.bizlearning.net • All rights reserved. 18

What are we really talking about? Resilience: the ability to withstand recover and/or grow in the face of stressors and changing demands.•  Resilience is a capacity that is influenced by the mental, emotional and physical aspects of our human system.•  How we are managing our energy, i.e., utilization and regeneration matters.•  There is a strategic way to approach resilience that is evidence-based and yields predictable results. We are multi-dimensional, therefore, ! so is the solution.!! www.soundingboardink.com delivered in collaboration with www.bizlearning.net • All rights reserved. 19

The bio-mechanics of human energy•  Our energy is our power source, it is what drives the operating system and supports the “hardware,” (cognitive and physical).•  Energy can be produced and enriched by good fuel (diet), physical exercise and cognitive exercise, i.e., training your brain.•  Energy can be reduced by poor diet, limited exercise and mental atrophy.•  Resiliency is a concept that applies to the physical, emotional and mental aspects of our system; so is frailness.•  Because we are multi-dimensional and fully integrated system, if one domain of the system is compromised the whole system de-stabilizes.•  You have to train to gain a surplus, to great the reservoir for future “spending.” Jim Loehr, Ed.D., Co-Founder, Human Performance Institute, Inc. A Johnson & Johnson company www.soundingboardink.com delivered in collaboration with www.bizlearning.net • All rights reserved. 20

Human Energy Dynamics•  Anything that compromises your energy will compromise your ability to produce and INSIGHTS to Hold On To deliver.•  Between the ages of 25-30 years old the system naturally “Your first and foremost goes into decline unless you job as a leader is to train it. take charge of your•  Well-being is an accelerant to energy (exponentially own energy, and then impacts the return) and to help orchestrate the therefore to performance. energy of those around•  As it relates to the investment you.” of self Millenials are Peter Drucker, fundamentally different than Business Strategist Gen X or the Boomers in their mindset. www.soundingboardink.com delivered in collaboration with www.bizlearning.net • All rights reserved. 21

Leading Research that InformsStress: Expenditure of energy; necessary to growth.Recovery/Regeneration: Replenishment of energy; necessary togrowth.•  The return is commensurate with the volume, intensity and quality of energy you contribute.•  If you want to be a big spender, you have to make big deposits.Results of depleting/bankrupting the system: the body attempts toforce recovery (auto immune issues) ! Jim Loehr, Ed.D., Co-Founder, Human Performance Institute, Inc. a Johnson & Johnson company The daily challenge: to mobilize and direct mental, emotional and physical energy intentionally.! www.soundingboardink.com delivered in collaboration with www.bizlearning.net • All rights reserved. 22

Stress EffectThe Sacrifice ofbeing a leader   Blood pressurecauses increasesStress   Large muscles prepare to fight Hormones Activated: or run Results Epinephrine and   Brain shuts down non-essential   Brain loses Norepinephrine neural circuits capability to learn   Less open, flexible   We feel anxious, and creative Stress arouses the nervous, even depressed Sympathetic   Perceive things Nervous people say or do Leads to reduction System   in healthy as threatening immune system and negative   Inhibits creation of More stress Hormones Activated:   new neurons is aroused Corticosteroids   Over stimulates older neurons leading to shrinkage of neurons________________© Richard E. Boyatzis and Annie McKee, 2005. www.soundingboardink.com 23

Regeneration Neural circuit activated: Release of Oxytocin Wanting to understand, limbic system to the left and Vasopressin care for another person, pre-frontal cortex and to initiate some action contributing to their well-being Aroused Compassion Adrenal-pituitary axis activated; arousal of the PNS Feeling hopeful, Systolic and Increased secretion of optimistic, at peace or diastolic blood immunoglobulin A and exciting but look pressure decreased natural killer cells forward to the future________________"©"Richard"E."Boyatzis"and"Annie"McKee,"2005." www.soundingboardink.com 24

While we need both, the Ratio is Off We need both the positive and negative emotion, we just don’t need them in equal doses.The average person has 8-12 episodes of negative stress a day, we are not designed to flourish under this level of negativity.!! - Richard Boyatzis, Case Western Reserve University Distinguished University Professor Professor, Departments of Organizational Behavior, Psychology, and Cognitive Science www.soundingboardink.com delivered in collaboration with www.bizlearning.net • All rights reserved. 25

Mindset Matters Posi%ve(Emo%onal(A/ractor( Nega%ve(Emo%onal(A/ractor( (Vibe( Posi)ve!demeanor! Nega)ve!demeanor!Mo)va)ons( I!am!interested!and!able!to!think! I!am!focused!on!problems,! about!possibili)es,!dreams,! expecta)ons,!pessimism,!fear! op)mism,!hope!Self?image( I!am!focused!on!my!strengths! I!am!focused!on!my!weaknesses!Interest!in! I!am!excited!about!trying! I!force!myself!to!do!what!I!should!do!learning( and/or!comply!with!my! performance!improvement!plan!Interest!in!trying( I!am!curious!and!willing!to! I!do!what!is!expected! experiment!Willingness!to! I!am!engaged!to!prac)ce!to!mastery! I!meet!expecta)ons!prac)ce(Rela)onships! I!am!building!strong!rela)onships! I!am!in!conﬂict.!with!others( with!like?minded!people! Based!on!research!by!©Richard!Boyatzis,!2011,!Case!Western!Reserve!University! www.soundingboardink.com delivered in collaboration with www.bizlearning.net • All rights reserved. 26

•  Positive psychology is giving us the science we need to support intentional human growth and development.•  We are a fully integrated system, mental, emotional and physical – complex and multi-dimensional. So is the solution.•  In short-hand we are talking about training at the mental, INSIGHTS to Hold On To emotional and physical levels to intentionally manage and direct “Because life is a series of sprints, our energy. each of which is necessary for our•  Stress is important to growth and continued growth and development, recovery is essential renewal is essential. to the long distance player. “•  We need both negative and positive, however, not in equal doses and it is up to us to Jim Loehr, Human Performance Institute manage. www.soundingboardink.com delivered in collaboration with www.bizlearning.net • All rights reserved. 27

A Strategic Approachto ResiliencyThe Theory of Well-being,introduced by MartinSeligman in 2011, is the resultof a decade of research andthe integration of at least 25leading researchers’ findings.The Theory of Well-being givesus a strategic frameworkwithin which to innovate andapproach intentionallycreating resiliency in ourpeople and organizations. www.soundingboardink.com delivered in collaboration with www.bizlearning.net • All rights reserved. 28

The Theory of Well-being PERMA Posi)ve! Rela)onships! Meaning!&! Emo)on! Engagement! with!Others! Purpose! Achievement! H=S+C+V! Flow! Other!People! Spirituality!! Goal!SeYng! Diener,!Seligman! Csikszentmihalhi! MaWer! &!Beliefs! Theory! Peterson! Pargament! Locke! Posi)vity! Genera)vity! Hope!Theory! Fredrickson! Post! Lopez!These additional theories support the PERMA model and give us additionalinsight to inform our innovation on resilience. ( Self- Emotional Motivating Mindsets Regulation Contagion environments Brooks Baumeister Various Deci www.soundingboardink.com delivered in collaboration with www.bizlearning.net • All rights reserved. 29

Supporting Theories & InsightsThe following theories provide additional insight tothe relevance and effectiveness of PERMA as anorganizing framework and may contribute tofuture innovations on resilience.•  Self-regulation•  Emotional contagion www.soundingboardink.com delivered in collaboration with www.bizlearning.net • All rights reserved. 30

Self-Regulation-Baumeister•  Finite resource; impact to result of self-regulating all day long.•  Renewal needed to re-fuel.•  Self-regulation is more critical to success than self- esteem.•  The ability to self-regulate can be strengthened.•  Self-regulation takes enormous energy – repeatedly calling on the strength, low blood sugar and fatigue all impact the ability to self-regulate profoundly. •  Study: 1000 judges; finding: if your case was heard before noon your were 65% more likely to get parole. www.soundingboardink.com delivered in collaboration with www.bizlearning.net • All rights reserved. 31

Emotional Contagion •  Emotional contagion is the tendency to catch and feel emotions that are similar to and influenced by those of others. •  “A process in which a person or group influences the emotions or behavior of another person or group through the conscious or unconscious induction of emotion states and behavioral attitudes.” Sigal G. Barsade Elaine Hatfield, John Cacioppo, and Richard Rapson, Emotional Contagion (New York: Cambridge University Press, 1994)Paul Ekman, Joseph J. Campos, Richard J. Davidson and Frans DeWaals, Emotions Inside Out. Volume 1000. (New York: Annals of the NY Academy of Sciences, 2003)Lyndall Strazdins, “Emotional work and emotional contagion,” in Emotions in the Workplace: Research, Theory and Practice, eds. Neal Ashkanasy, Wilfred Zerbe and Charmine Hartel (Westport, CT: Quorum Books): 232-250. www.soundingboardink.com delivered in collaboration with www.bizlearning.net • All rights reserved. 32

Emotions Are Contagious •  The brain has an “open loop” system •  We are “wired” to pick up subtle clues from one another •  Energy is viral – be intentional about what you give life to. Resonance is Contagious … So Is DissonanceResonance: The ability to evoke or suggest images, memories, and emotions.Dissonance: A tension or clash resulting from the combination of twodisharmonious or unsuitable elements. www.soundingboardink.com delivered in collaboration with www.bizlearning.net • All rights reserved. 33

What We are Going for with ERLC What We are Going ForAn Excerpt from the Energy Rich Leadership Course:Many companies that I have worked withover the last sixteen years have been laser-focused on their business strategy; intenton creating the organization of the futurewhile remaining nimble and lean for today.However, they have not been payingattention to whether or not the thinking oftheir people is “nimble and lean.” If thethinking styles, mindsets, and ability to self-manage do not evolve with the businessstrategy, there remains tremendous dragon the organization’s ability to evolvetechnologically and culturally, whichmeans they are ill-prepared to takeadvantage of the opportunities in theglobal marketplace. www.soundingboardink.com delivered in collaboration with www.bizlearning.net • All rights reserved. 35

What We are Going For Core(Concepts( Evidence:based(Outcomes(Leadership!Course!1:!! •  Sustainable!Well?being! •  The!Theory!of!Well?being!Know(Yourself(Well( •  Character!Strengths!and! (PERMA)!provides!a!mul)? Values! dimensional!framework!for! •  Strength!Strategies! approaching!well?being,!and! •  Followership! ﬂourishing,!strategically.! •  Knowing!and!u)lizing!your! strengths!contributes!to!your! ability!to!grow,!build!momentum! and!to!prosper.! •  Knowing!and!u)lizing!the! strengths!of!a!well?rounded! team!can!increase!employee! engagement!eighaold.!Leadership!Course!2:!Manage!Yourself!Well(Leadership!Course!3:!Lead!Yourself!Well( www.soundingboardink.com delivered in collaboration with www.bizlearning.net • All rights reserved. 36

What We are Going For Core(Concepts( Evidence:based(Outcomes(Leadership!Course!1:!!Know!Yourself!Well(Leadership!Course!2:! •  Personal!Currency! •  Stress/Response/Regenerate!Manage(Yourself(Well( •  Investment!Strategy! •  Heightened!Resiliency! •  PERMA! •  Increased!crea)vity,! •  Self?coaching! collabora)on,!mo)va)on! •  Opera)onal! and!produc)vity.! Deﬁni)on!of!Trust! •  Personal!power!and! posi)onal!power! Pragma)c!applica)on!of! •  Increase!scope!of!inﬂuence! ground?breaking! and!create!viral!momentum! theories.! •  Investment!strategy!with! longevity!Leadership!Course!3:!Lead!Yourself!Well( www.soundingboardink.com delivered in collaboration with www.bizlearning.net • All rights reserved. 37

What We are Going For Core(Concepts( Evidence:based(Outcomes(Leadership!Course!1:!!Know!Yourself!Well(Leadership!Course!2:!Manage!Yourself!Well(Leadership!Course!3:! •  Defining!the!compelling! •  Increased!likelihood!of!Lead(Yourself(Well( des)na)on.! aWaining!strategic!goals.! •  Ar)cula)on!of!goals! •  The!connec)on!of!the! that!are!both! intellect!and!the!emo)on… intellectually!and! translated!to!ac)on!(insight! emo)onally!compelling.! to!ac)on).! •  Making!it!real!–!the! •  Increased!self?efficacy.! skills!associated!with! •  Increased!self?confidence.! chunking!unknowns! •  Increased!well?being.! into!bite?size! •  Increase!ability!to! challenges.! communicate!and!inspire! www.soundingboardink.com delivered in collaboration with www.bizlearning.net • All rights reserved. 38

What We are Going for with ERLC What We are Going ForAn Excerpt from the Energy Rich Leadership Course:It is our intent that the people who actively engage with, and utilize,the ERLC will grow in their personal leadership so that theyconsistently demonstrate:  The ability to approach professional and personal challenges in a manner that exemplifies an orientation to positive future prospecting, self-awareness, stamina, and admirable character demonstrated through choices and actions.  The ability to develop and maintain trusted, valued relationships.  The ability to foster good communication and the skills to facilitate the fluid exchange of ideas, points of view and experiences.  A consistent collaborative “link and build” orientation to innovation and progress. sbi.gretchen@me.com • www.soundingboardink.com • All rights reserved. 39

Logic Flow•  Set context: The New Reality•  Energy Rich Leadership Course•  Leading Research that Informs our Approach •  Human Energy Dynamics •  Stress/Response/Renewal •  Positive Psychology•  What We are Going For•  Questions & Closingwww.soundingboardink.com delivered in collaboration with www.bizlearning.net • All rights reserved. 40

Questions & Insight QuestionKnowing what you now know aboutleadership, what would you tell your17-year-old self about:•  the benefits of leadership?•  the responsibilities of leadership?Consider what you wished you hadlearned earlier and where you wouldencourage a young leader to taketheir time. www.soundingboardink.com delivered in collaboration with www.bizlearning.net • All rights reserved. 41

The Great Hall at OxfordThe Great Hall of Oxford Founda)on!started!in!1249,!completed!in!1634!according!to!wikipedia!

Tomorrow’s Leaders TodayTomorrows

For More InformationFor questions please contact: Laura Dorsey Schaner at the Business Learning Institute laura@macpa.orgTom Gret chenıTom Hood, CPA, CITP Gretchen Pisano, MAPP, MCCBusiness Learning Institute Sounding Board Inkwww.bizlearning.net www.soundingboardink.comhttp://www,bizlearningblog.com

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BLI Energy Rich Leadership - Garrett County Lean Conference

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BLI Energy Rich Leadership - Garrett County Lean Conference Presentation Transcript