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AAA - Insight to Action - Leadership in the New Normal


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Presentation to the national AAA Practice Management Conference in Louisville, KY. …

Presentation to the national AAA Practice Management Conference in Louisville, KY.

How do you deal with the new whitewater economy? How has leadership changed?

Tom offers some new ways to think about leadership, covering the i2a: Insights to Action Strategic Thinking System as a foundation to leadership competency. This system has been used in leadership development, collaborative strategic planning, and future forums to get people thinking differently about the future.

Published in: Business, Education


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  • 1. Insights to Action: Leadership & Strategic Thinking for the New Normal Association for Accounting Administration Conference June 21-25, 2011 Lexington, KY Presented by: Tom Hood, CPA.CITP CEO Maryland Association of CPAs Business Learning Institute 1
  • 2. What does this mean to our organizations & our people? Will the pace of change increase or decrease? Will complexity increase or decrease?
  • 3. Welcome  to  the  Extreme  Future!  1.  Increased  speed;  2.  Increased  complexity    3.  Increased  risk  4.  Faster  pace  of  change  5.  Surprises  everywhere  and  everyday   Dr. James Canton – author of The Extreme Future
  • 4. Why we are here? The tornado of changes from CPA Vision Project circa 2000
  • 5. What your getting from today: •  How to “think strategically” all the time •  How to develop leadership skills for turbulent times •  How to engage your network so that people will want to follow you •  How to share the insights from this conference when you go back home
  • 6. Humans are fundamentally “sight” creatures We need longer sightlines during periods of rapid change And the power of making our thinking visible to others…
  • 7. Prepare  for  the  Future!  A  short  video  from  Future  Forums  
  • 8. I2a: Insights to Action a Strategic Thinking System
  • 9. Sight - Insight•  Look back•  Look around •  Look inside •  Look outside•  Look ahead
  • 10. Create – Communicate – Inspire! Engagement – AlignmentCommitment - Accountability
  • 11. How  is  leadership  changing?  “What got you here won’t get you there.” – Emmanuel Gobillot - Leadershift
  • 12. Leadership  conJnues  to  be  one  of   the  biggest  challenges  facing   business.   Source: IBM Global CHRO Study
  • 13. Workforce  &  Demographics  –  Are  you   ready  for  the  shiO  change?   Email Facebook Generation Generation •  5 Generations at work •  Work-life balance line •  The Digital divide
  • 14. Welcome  to  the  New  Normal!  The  Workplace   of  the  future  is  here   1.  Freedom  –  The  freedom  to  work  when   and  where  you  want   2.  CustomizaJon  –  My  job  my  life   3.  ScruJny  –  I  know  what  you  did  last  night   4.  Integrity  –  Be  a  good  company  to  work  for   5.  CollaboraJon  –  Teamwork   6.  Entertainment  –  Work  should  be  fun   7.  Speed  –  Let’s  make  things  happen  now!   8.  InnovaJon  –  Let  me  invent  “…when technology, demographics and global economics collide you are faced with acategory six (6) business revolution” – Don Tapscott & Anthony Williams - Wikinomics
  • 15. How Leadership gets it done is changing! From:  Command  &  Control       To:  Connect  &  Collaborate  
  • 16. Leader as facilitator of powerful questions The  four  most   important  words   for  organizaJons   are,  “what  do  you   think?”   -­‐  Tom  Peters  
  • 17. Zappos  –  the  future  of  work  
  • 18. Put  the  odds  in  your  favor   Leadership  =  MulJplicaJon  • 15  X  –  ROI  strategy  as   process  &  alignment  • 8  X  –  Engagement  &  Trust  • 3  X  –  PosiJvity  • 20X  –  Return  on  Culture  
  • 19. Turbulent  Jmes  require  new  skills  and  new  thinking   Source:  Chief  Learning  Officer  magazine  
  • 20. Grant  Thornton  report  outlines    8  key   areas  for  CFOs  to  focus  on   1. Developing soft skills 2. Understanding and applying international accounting standards 3. Understanding complex accounting & auditing standards 4. Adapting to an evolving regulatory framework 5. Addressing new external reporting needs 6. Understanding ERP or IT systems & XBRL 7. Employing quantitative risk management techniques 8. Possessing specialized industry knowledge & companys non-financial business drivers
  • 21. Another way to think about leadership in the new normal Technical Skills What Soft Skills How Organization Strategy & Purpose Why
  • 22. Leadership in the new normal Three Critical Competencies Built on strengths Strengths- and positivity Future-minded Based and flexible mindset Self-awareness Leadership In the momentAbility to makeyour thinking Strategicvisible to others Thinking Collaborative and Engage your curious with the ability Network to ask powerful questions Boundary Crossing Capable of engaging and Inspiring peopleAICPA Leadership Academy – October 4-7, 2010 – Meeting summary by Business Learning Institute 24
  • 23. Strengths-­‐Based  Leadership   Self-­‐awareness  in  the  moment   Leadership  based  on  posiJvity,  that  seeks  to  build   on  individual  and  organizaJonal  strengths  and   collaborates  to  conJnuously  learn.  It  is  constantly   considering  the  context  and  asking  powerful   quesJons,  learning,  reflecJng,  and  creaJng   pathways  to  the  future.      
  • 24. Engaging the Network + + =What I knew What I learned The wisdom of Freshcoming into while I was the crowd Perspective.the room. here. INSIGHTS!
  • 25. Strategic Thinking & the ability to work across “boundaries”Wanted  –  people  who  can  cross   boundaries  
  • 26. The strength of weak ties can help keep L > C
  • 27. Where  to  from  here?   The tornado of changes from CPA Vision Project circa 2000
  • 28. Insights  to  Go!  is a custom i2a application designed and developed by BLI and SBI • © 2011 “CPA Horizons 2025.” All rights reserved.
  • 29. I2a:  Big  Ideas  Worksheet  Downloadyour copyusing the QRcode
  • 30. Turn  your  Flywheel  1.  Make  your  thinking  visible  to  others  2.  CollaboraJon  and  the  power  of  we  3.  Find  your  edge  and  focus  on  opportuniJes   and  build  on  your  strengths  4.  Strategy  as  process  –  replicate  and  focus   on  stakeholders  
  • 31. CollaboraJon  &  the  wisdom  of  the  crowd  
  • 32. Some closing thoughts“It is hard to plan for the long term future when you don’tknow what is going to happen five minutes from now.Today, a competitive edge is thin and temporary; the edgequickly becomes the margin. The ability to define the edge,and the ultimate competitive advantage, is found in thesmarts, heart and ingenuity of your people - thats yourpowerhouse. Tap that, train it, focus it and mobilize it; nowyouve engaged a network and inspired a sustainable shift.Insight to action, one without the other is either useless ordestructive.” -Tom Hood & Gretchen Pisano co-authors of the i2a: Insights to Action Strategic Thinking System
  • 33. The only question for leadersHave I madeyou feelstronger andmore capable?Source: Emmanuel Gobillot -LeaderShift
  • 34. Links •  Strategic Planning – •  Future Forums – •  Leadership Development –  http://www/ •  Customized Training – •  Search our Catalog – customizedtraining/BLI_catalog.cfm
  • 35. Tom  Hood,  CPA.CITP   CEO   Maryland  Associa8on  of  CPAs   Business  Learning  Ins8tute   (443)  632-­‐2301   E-­‐mail   Web  hNp://  Blog  hNp://  hNp://www,      
  • 36. = Leadership resources: Leadership Academy Strategic Planning me on:ü  Twitter:ü  LinkedIn:ü  Facebook:ü Plaxo: http://tomhood.myplaxo.comü Slideshare:ü Youtube:ü Second Life avatar name: Rocky MaddaloniCheck our Customized Training Catalog out: