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Collaboration keys and a twitter example march 23 2011 v2

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A presentation I gave to a workshop of knoweldge management types.

A presentation I gave to a workshop of knoweldge management types.

Published in: Business, Technology, Education

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  • 1. Collaboration success factors and an example from twitter
    One of the creators of GCPEDIA will talk about key success factors for collaboration and provide an example of how micro blogging can provide real value.
    DRDC Workshop March 23, 2011Toronto via WebEx 9:15-9:30
    Thom Kearney
    @thomkearneywww.strategyguy.com
  • 2. Recent Background
    TBS
    GCPEDIA - Knowledge and People for the Public Service
    Consulting
    CIHI Knowledge Sharing
    Exploring the need for a National ST&E network
    PHAC Knowledge Exchange and Dissemination
    Agriculture Knowledge, Innovation and Collaboration Support Strategy
    Academic
    Paper: Complexity theory and social media for knowledge networks in Canadian Health
    2
    5/17/2011
    www.strategyguy.com
    2008 2011
  • 3. My Social Media
    3
    Twitter
    • Taking notes everyone can see
    • 4. Narrating my work
    • 5. Sharing little discoveries
    • 6. Hosting #GovChat
    Blog
    • Testing hypothesis
    • 7. Sharing knowledge
    • 8. Sharing detailed status updates
    Delicious
    • The only bookmarks
    Google Docs
    • Shared creation of documents
    Drop Box
    • Shared files
    Picasa
    • Pictures of my dogs
    YouTube
    • Sharing videos of my dogs and the burning bush
    LinkedIn
    • My on-line resume
    • 9. Broad work network
    Facebook
    • Family and friends
    Other
    • Project/theme sites
    • 10. Calendar and travel sharing
    • 11. Virtual worlds
    • 12. Educational learning systems
    www.strategyguy.com
    5/17/2011
    www.strategyguy.com
  • 13. Social network
    5/17/2011
    www.strategyguy.com
    4
  • 14. Common issues
    Knowledge translation takes too long.
    Resources are limited and challenges are complex – we cannot afford duplication.
    Knowledge is leaving for the golf course…
    Maybe we can do better if we collaborate?
    5/17/2011
    www.strategyguy.com
    5
  • 15. Collaborative culture?
    5/17/2011
    www.strategyguy.com
    6
    GET AWAY FROM MY PUDDLE!
    Can we share?
    This image depicts a typical reaction when asked to collaborate.
  • 16. Work it out
    5/17/2011
    www.strategyguy.com
    7
    Collaboration is diverse individuals working together to solve a common problem.
    It is hard work and its not always pretty.
  • 17. Keys for success
    8
    These are things you have to do.
    Trust
    CommonPurpose
    Open
    Communication
    5/17/2011
    www.strategyguy.com
  • 18. Collaborative behaviours
    Increasing cost and commitment
    Adapted from Here Comes Everybody: The Power of Organizing Without Organizations, Clay Shirky, 2008
    5/17/2011
    www.strategyguy.com
    9
  • 19. Example: Fail fast
    10
    5/17/2011
    www.strategyguy.com
    Trying to improve collaboration I had a “bright idea” so I posted in to my blog and tweeted about it.
    Some friends thought it was good
    Others were not so sure
    They pointed me to an expert
    And then someone unknown to me, changed my thinking.
    Who pushed me to look deeper.
    This conversation took place on word press and twitter over 10 days and unknown time zones. Winter 2010.
  • 20. Example: The power of micro blogging and a loosely coupled network.
    17/05/2011
    KICSS
    11
    Direct Messages (private tweets)
    As part of a project an issue of interpretation arose and I needed to get an idea of current practice. Note the response times. March 16, 2011
    Start
  • 21. Summary
    Make knowledge sharing a by-product of regular work.
    Numbers matter: make it easy for people to join and participate.
    It is about people and attitude more than technology:
    • Share to cooperate & collaborate
    • 22. Common purpose, openness, trust and, lots of communication.
    12
    5/17/2011
    www.strategyguy.com
  • 23. Thank You
    www.nusum.wordpress.com
    13
    5/17/2011
    www.strategyguy.com
  • 24. Resources
    “The best way to predict the future is to invent it.” Alan Kay
    Thom Kearney
    thomk@rogers.com
    www.strategyguy.com
    14
    5/17/2011
    www.strategyguy.com
  • 25. The Five Habits of Highly Effective Hives
    Remind members of their shared interests and foster mutual respect, so they work together productively.
    Explore diverse solutions to the problem, to maximize the group's likelihood of uncovering an excellent option.
    Aggregate the group's knowledge with frank debate
    Minimize the leader's influence on the group's thinking.
    Balance interdependence (information sharing) and independence (absence of peer pressure) among the group's members.
    http://blogs.hbr.org/cs/2010/11/the_five_habits_of_highly_effe.html
    15
    5/17/2011
    www.strategyguy.com
  • 26. 16
    Things to do
    Find a new conversation online that is relevant to you. (twitter #research)
    Search for and join some communities that already exist in your area of interest
    Learn – Create – Share
    Look for similarities instead of differences
    5/17/2011
    www.strategyguy.com
  • 27. Favorite Quote
    "Knowledge is of two kinds.
    We know a subject ourselves, or we know where we can find information upon it. “
    Samuel Johnson (Boswell's Life of Johnson)
    17
    5/17/2011
    www.strategyguy.com
  • 28. Principles
    www.strategyguy.com
    18
    Be professional
    Be transparent
    Most challenging for some
    Be accountable
    Be respectful
    Do no harm
    5/17/2011
  • 29. Gratuitous puppy picture
    19
    5/17/2011
    www.strategyguy.com