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4th International Conference on Transforming Healthcare with IT 6th – 7th Sep. 2013 Hyderabad, India
ICT in Health Insuran...
4th International Conference on Transforming Healthcare with IT 6th – 7th Sep. 2013 Hyderabad, India
Stakeholder’s Expecta...
4th International Conference on Transforming Healthcare with IT 6th – 7th Sep. 2013 Hyderabad, India
ICT Leveraged to
‘Ass...
4th International Conference on Transforming Healthcare with IT 6th – 7th Sep. 2013 Hyderabad, India
Health & Wellness Too...
4th International Conference on Transforming Healthcare with IT 6th – 7th Sep. 2013 Hyderabad, India
Health & Wellness Too...
4th International Conference on Transforming Healthcare with IT 6th – 7th Sep. 2013 Hyderabad, India
Integrated Communicat...
4th International Conference on Transforming Healthcare with IT 6th – 7th Sep. 2013 Hyderabad, India
ICT Enabling Data
Ana...
4th International Conference on Transforming Healthcare with IT 6th – 7th Sep. 2013 Hyderabad, India
Analytics Engines Ana...
4th International Conference on Transforming Healthcare with IT 6th – 7th Sep. 2013 Hyderabad, India
Analytics delivering ...
4th International Conference on Transforming Healthcare with IT 6th – 7th Sep. 2013 Hyderabad, India
ICT Fostering
Partner...
4th International Conference on Transforming Healthcare with IT 6th – 7th Sep. 2013 Hyderabad, India
Customised Portals cr...
4th International Conference on Transforming Healthcare with IT 6th – 7th Sep. 2013 Hyderabad, India
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ICT in Health Insurance : Does it Make a Difference - Dr. Antony Jacob

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Transcript of "ICT in Health Insurance : Does it Make a Difference - Dr. Antony Jacob"

  1. 1. 4th International Conference on Transforming Healthcare with IT 6th – 7th Sep. 2013 Hyderabad, India ICT in Health Insurance : Does it Make a Difference Antony Jacob Chief Executive Officer
  2. 2. 4th International Conference on Transforming Healthcare with IT 6th – 7th Sep. 2013 Hyderabad, India Stakeholder’s Expectations Customers PartnersEmployees How do I prevent illness .AND. Ensure I am protected financially from healthcare costs How do I process claim fast .AND. Get paid for it at the earliest How do I analyse data .AND. Make sound business decisions Shareholders : Deliver Value as Trusted Brand
  3. 3. 4th International Conference on Transforming Healthcare with IT 6th – 7th Sep. 2013 Hyderabad, India ICT Leveraged to ‘Assess’ and ‘Improve’ Customer Health
  4. 4. 4th International Conference on Transforming Healthcare with IT 6th – 7th Sep. 2013 Hyderabad, India Health & Wellness Tools - Portal
  5. 5. 4th International Conference on Transforming Healthcare with IT 6th – 7th Sep. 2013 Hyderabad, India Health & Wellness Tools – Mobile App
  6. 6. 4th International Conference on Transforming Healthcare with IT 6th – 7th Sep. 2013 Hyderabad, India Integrated Communication with Customers On Time Support Relevant Support
  7. 7. 4th International Conference on Transforming Healthcare with IT 6th – 7th Sep. 2013 Hyderabad, India ICT Enabling Data Analytics for ‘Timely’ and ‘Accurate’ Business Decision
  8. 8. 4th International Conference on Transforming Healthcare with IT 6th – 7th Sep. 2013 Hyderabad, India Analytics Engines Analytics Activities Report Predictive Analytics
  9. 9. 4th International Conference on Transforming Healthcare with IT 6th – 7th Sep. 2013 Hyderabad, India Analytics delivering value Customer Life Time Value and Segmentation Predicting customer likely to lapse Identifying customers likely to re-purchase Creating products with pricing likely to increase sales Detecting claims frauds before they occur 1 3 5 4 2
  10. 10. 4th International Conference on Transforming Healthcare with IT 6th – 7th Sep. 2013 Hyderabad, India ICT Fostering Partner Relationships through ‘Speedy’ and ‘Efficient’ Claims Settlement
  11. 11. 4th International Conference on Transforming Healthcare with IT 6th – 7th Sep. 2013 Hyderabad, India Customised Portals created to facilitate Speedy settlement of claims and payments To the Hospitals and Customers Customer Data Sharing with TPA Claims Documents Management
  12. 12. 4th International Conference on Transforming Healthcare with IT 6th – 7th Sep. 2013 Hyderabad, India Thank You.
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