MANAGERS DEVELOPMENT NETWORK 28 th November 2008

improve the health of people in the North East of Scotland and beyond provide high quality services for our patients help people choose the best ways to look after their health The purpose of NHS Grampian is to:

improve the health of people in the North East of Scotland and beyond

provide high quality services for our patients

help people choose the best ways to look after their health

We are working towards: helping you enjoy better health through understanding how to keep healthy supporting you to live a longer, healthier life developing, with you, safe, sustainable and high quality services, delivered in the right place at the right time delivering services fairly for your improved wellbeing

helping you enjoy better health through understanding how to keep healthy

supporting you to live a longer, healthier life

developing, with you, safe, sustainable and high quality services, delivered in the right place at the right time

delivering services fairly for your improved wellbeing

We will: treat each individual with dignity and respect behave with integrity, consistency and compassion communicate clearly be open, honest and fair learn and improve lead by example be environmentally responsible celebrate success work in partnership with – our staff, our patients, communities, and public and private sector organisations invest in our people, services and premises encourage innovation, building on the record of success in the North East

treat each individual with dignity and respect

behave with integrity, consistency and compassion

communicate clearly

be open, honest and fair

learn and improve

lead by example

be environmentally responsible

celebrate success

work in partnership with – our staff, our patients, communities, and public and private sector organisations

invest in our people, services and premises

encourage innovation, building on the record of success in the North East

We are committed to: excellence in all we do delivering services and care safely to every patient, every time involving, engaging and consulting patients, staff and members of the public using public money responsibly and efficiently to benefit the whole community meeting our local and national targets reaching and supporting disadvantaged individuals and communities to look after their wellbeing planning for the future, using the best expertise and technology

excellence in all we do

delivering services and care safely to every patient, every time

involving, engaging and consulting patients, staff and members of the public

using public money responsibly and efficiently to benefit the whole community

meeting our local and national targets

reaching and supporting disadvantaged individuals and communities to look after their wellbeing

planning for the future, using the best expertise and technology

Taking pride… in caring , listening , improving

Taking pride…

Strategic Themes Improving the public’s health and reducing inequalities Delivering safe, effective and timely care in the right place Involving patients, public, staff and partners towards mutuality (including improving the patient’s experience) Developing the workforce and empowering staff Improving efficiency, productivity and sustainability

Improving the public’s health and reducing inequalities

Delivering safe, effective and timely care in the right place

Involving patients, public, staff and partners towards mutuality (including improving the patient’s experience)

Developing the workforce and empowering staff

Improving efficiency, productivity and sustainability

Organisational Strategic Plan GHP is the organisation’s key overarching strategic plan. Communicates vision, values, challenges and our priorities to public, staff and partners. Aug 2008 Grampian NHS Board agreed to: move to a 3-year GHP deliver 1 message via 2 documents Development process underway with the aim that the GHP will be approved in April 2009

GHP is the organisation’s key overarching strategic plan.

Communicates vision, values, challenges and our priorities to public, staff and partners.

Aug 2008 Grampian NHS Board agreed to:

move to a 3-year GHP

deliver 1 message via 2 documents

Development process underway with the aim that the GHP will be approved in April 2009

Strategic Objectives We have developed key areas against each of our five strategic themes We now have a high level of interconnectivity between and across themes Next Steps - further refinement and focus of objectives and then test with executive team, Operational Management Team and the Strategic Service and Resource Committee

We have developed key areas against each of our five strategic themes

We now have a high level of interconnectivity between and across themes

Next Steps - further refinement and focus of objectives and then test with executive team, Operational Management Team and the Strategic Service and Resource Committee

CROSS SYSTEM PROGRAMME IMPLEMENTATION “ A unique set of co-ordinated activities with definite starting and finishing points undertaken by an individual or an organisation to meet specific objectives with defined schedule, cost and performance parameters”. STRATEGY DEVELOPMENT “ The design, decisions and actions that result in the formulation of plans to achieve the objectives of an organisation” Long Term Conditions Mental Health Better Care Without Delay City Primary Care Redesign Health Campus Intermediate Care Delivering safe, effective and timely care in the right place Improving the public’s health and reducing inequalities Involving patients, public, staff and partners towards mutuality (including improving patients’ experience) Developing the workforce & empowering staff Improving efficiency, productivity and sustainability