Thinking in 2009.
* This keynote offer is valid for a keynote at a conference in Australia or New Zealand in the 2009/10
financial year, and excludes travel, accommodation, transfers and associated costs.
** Keynote Retail Value $ 6000 plus GST
For speaking, training and coaching enquiries please call
www.thinque.com.au ph. +61 2 8006 2196 fx. +61 2 8456 5706
8/50-54 Ann St, Surry Hills NSW 2010 Australia
+61 2 8006 2196 or email us on info@thinque.com.au
info@thinque.com.au ABN 20 117 180 935

Engaging the Three Es:
enthusiasm, expertise, and
experience
by Anders Sorman-Nilsson

The world has changed even the past seems unpredictable

Your brain is the killer app BBQ

Darwin 2.0 engaged thinking

The Three Es

war for talent over..?
Expertise
Experience
Enthusiasm
Rules of Engagement

new leadership paradigm
mastery
autonomy
purpose
Rules of Engagement

Leadership =
Profound Connection +
Personal Brand

Web 2.0 - the new performance review...
what did 60-75% of people in a Harvard
Business Review 2009 Survey find is the
most stressful part of their work?

to profoundly connect with staff
you need to get inside their brains
fear
frustration
desire

to profoundly connect with staff
you need to get inside their brains
fear
frustration
desire think for a moment....

riptide
noun
another term for rip current .
• figurative an experience of conflicting psychological
forces.

1.0 Spot
2.0 Feel
3.0 Position

1.0 Spot
2.0 Feel
3.0 Position
generational trends and dynamics

Zeitgeist think or sink

EQ v IQ software and hardware

It’s not about extremes anymore...

Brand Is In Your Brain ... so start using it

What about GFC? recession they had to have

Not astrology change management issue

Sharing Facebook
MySpace
Technological Natives
Blogs Openness
Interactivity
Wikis
Web 2.0 Globalised
Narcissistic Personality Traits
Social Networks
Gen Y2K
your biggest employment group by 2020...

99% 73% 33%
42% 70% 20%
83% 63% 14%
91% 83% 73%

Generation gap not full story a bit of gen y in all of us...

comparative
born age population % of population
glance
builders before 1946 63+ 3.5m 17%
boomers 1946-64 45-62 5.3m 26%
generation x 1965-1978 31-44 4.4m 21.5%
generation y 1979-1994 15-30 4.2m 20.5%
generation z 1995-2009 under 15 3.1m 15%
Awareness is not a strategy

Mapping Your Brain Trust
factual
quantitative
A D imaginative
artistic
critical intuitive
rational holistic
mathematical synthesiser
logical simultaneous
analytical spatial
6
16
14 9 10
5 15 1
2
4
3 17 18
13
8
11
21
7 19
20
12
conservative emotional
controlled musical
sequential spiritual
detailed symbolic
dominant intuitive
speaker
reader B C talker
reader

happiness
noun
ORIGIN Middle English (in the sense
[lucky] ): from the noun hap + -y 1

Golden Rule is Defunct pay packet is not engagement

every generation has their own set of totally unique traits
extrinsic motivators will turn-on employees
generation y were sorted out by the ‘recession’
only gen y use social media
narcissism = self-centeredness
computer games are bad
Myths

according to Harvard Business Review July/Aug 2009:
Baby Boomers and Gen Y rated 4 forms of rewards as at
least as important as money:
great team
challenging assignments
range of experiences
explicit evaluation and recognition

Old, Middle and New 3 Es - thinking cubed

modularity
flexibility
opportunities to give back
progressive policies
inter-generational mentoring
Leading Cross-
Generational Talent

Some case studies of upgraded thinking...
Best Buy - engagement up 2%
Summa Health, Ohio - on purpose
Capio St Goran, Stockholm - on Lean
Healthcare and av. waiting times
Booz Allen - Hello.bah.com - knowledge management
Swedish leadership style is the most feminine of 50 nations

Winnie the Pooh transition to something new

Thinking in 2009.
* This keynote offer is valid for a keynote at a conference in Australia or New Zealand in the 2009/10
financial year, and excludes travel, accommodation, transfers and associated costs.
** Keynote Retail Value $ 6000 plus GST
For speaking, training and coaching enquiries please call
www.thinque.com.au ph. +61 2 8006 2196 fx. +61 2 8456 5706
8/50-54 Ann St, Surry Hills NSW 2010 Australia
+61 2 8006 2196 or email us on info@thinque.com.au
info@thinque.com.au ABN 20 117 180 935