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Enterprise 2.0 for call centers

by Social Business Strategist at The thinking ape on May 13, 2009

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Call centers spend over 60% of their budget on people and personnel-related costs. With enterprise 2.0, you can now boost your human capital, reduce costs, streamline operational efficiency and above ...

Call centers spend over 60% of their budget on people and personnel-related costs. With enterprise 2.0, you can now boost your human capital, reduce costs, streamline operational efficiency and above all, provide quality customer service.

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Enterprise 2.0 for call centers Enterprise 2.0 for call centers Presentation Transcript