Core Skills for a Project Manager ? Most companies would classify these items as the core skills for Project Managers But what are the key skills that will make the difference to your organization’s bottom line……and make great Project Managers
The core skills are …… When you have a multi-million dollar project on the line, how exactly do management skills get classified as a soft skill? For PM’s today, thecore skill is leadership and management, not just technical competency and methodology…
Points of View…… "Technical skills are fine but project managers need a different set of skills to be successful – they need to be able to lead, manage and motivate…” “Why should we spend all this money training and certifying our Managers, when they may end up leaving us and joining a competitor” ....... Well, imagine if you do not train them, and they do not leave you !!
Board of Governors, Board of Management and Advisory Board from around the world
Where does IAPM sit ?
What IAPM Certifications are / are not …. ARE NOT a basic Project Management Training course for “trainee” project managers EXPECTS a minimum level of expertise and competence from the delegates of at least 3 years experience in project management before entry is permitted to certification ARE NOT seeking to address the ‘basics’ or ‘fundamentals’ of Project Management ARE a Certification for experienced Project Managers, delivered through a highly interactive program, where fundamental knowledge is assumed. Interactive participation is the foundation of the CIPM Certification program ARE toolset independent
IAPM offers Executive Training Programs Globally …. Public Programs Executive Programs offered in over 20 countries 15+ Specialist Designation award programs Typical Programs are approximately 30-40 hours in duration Average class sizes around 15+ On average 5 programs per month are running somewhere in the globe IAPM works through carefully selected, strategic marketing partners in each country
IAPM offers In-house customised training…. Custom In-House Training IAPM provides bespoke training for leading brands and companies A few countries where in-house training has been conducted: Hong Kong, Taiwan, China Brunei, Malaysia, Singapore UAE, Kuwait, KSA, Bahrain Lesotho South Africa Indonesia …….
Some details on IAPM Membership…. IAPM is one of the fastest growing professional associations in the world:
Members in multiple countries and growing by approximately by 10-15% a year
In 2012 IAPM projects new Middle-East members, African members, CIS members, Eastern European and South American members and continued significant growth in Asia
Members from the following industry examples :-
Gold embossed IAPM Certificate with your name and designation as M.I.A.P.M. (Member of the International Academy of Project Management)
The Certification shows that you have completed International qualifications and that you have the skills and experience to manage effectively on a national, regional and global level
The IAPM training style …. IAPM employ “best practice” training – called “blended learning”. This involves classroom lecturing, high intensive case study / role playing reviews, classroom interaction and feedback, one to one coaching from the speaker, and a final examination. IAPM have found this to be one of the most effective training methodologies to date and many large multinationals and training companies have also taken up this “blended learning” methodology.
Certification programs and levels of recognition…. Recognition comes at 3 levels: international, corporate and individual At the International Level, the programs are recognised by the International Academy of Project Management (IAPM), the International Academy of Financial Management (IAFM) and the Institute of Certified eCommerce Consultants, various Governments and also many Project Management Institutions (eg PMSA) At the Corporate Level, the programs have been developed as the result of active discussions with multiple multinational companies and IAPM Partners. At a Personal Level the course content has received commendations from most previous individual delegates.
Delegate Comments …. I enjoyed this course because I was able to re-focus on where I was going wrong, going along with new things that were being implemented, and the status of how they should be done. SyedHasnainHaider from The HUB Power Co Ltd, Pakistan I learned how to manage a project more efficiently, also, I benefited from the experiences shared by different people from various industries. Sunny Zheng from Eli Lilly Asia Inc, China “Excellent course!” Majed Rofail, Project Director, Al Shafar General Contracting Co., UAE “He is one of the best instructors I have met in the last 15 years” Amro Ahmed Hassan, Senior Project Manager, Tameer Holding Investment, UAE “It was very interactive. Steve did not let the course go off track.” SyedBukhari, Project Leader, Emirates NBD, UAE “This is not just a Project Management Course, this is a mini MBA for Project Managers…” Professor Paul Teng, Dean, Graduate Programs, National Institute of Education, Singapore. “The course is recommended to cascade “helicopter thinking” from top to bottom.” Jun San Juan, Project Administrator, Abdul LatifJameel Co., KSA
Major IAPM Designations MIPM CIPM Advanced Project Management Certification
Major IAPM Designations MIPM CIPM CGIS CIPP Specialised Business Management Certification
Major IAPM Designations MIPM CIPM CGIS CIPP RPM RPMO CPTL CPRA CSSA PQMA ACRS CBCCM Specific Project Management Certification
Master International Project Manager MIPM MIPM CIPM This programme is designed to take Project Management competencies of the delegates to the level where they will become comfortable with running multinational, multimillion dollar projects. Final Certification exam will test delegates in all aspects of Project Management, from Staff recruitment through to International relocations and Organisational Theory (Traditional versus Modern Companies and the challenges of managing projects in such diverse environments) CGIS CIPP RPM RPMO CPRA ACRS CSSA PQMA CPTL CBCCM
Master International Project Manager Outline of MIPM program contents …… Stakeholder Management Risk Communications Organisational Theory International Management and Cross Cultural Competencies Quality Management Financial Management for non Financial Managers The changing environment of Management Decision Making and Problem Solving Arbitration and Contract Conflict Resolution Service Level Agreements Strategic Planning and International Business Strategies Strategic Human Resources Management and Performance Management Dealing with dysfunctional teams and difficult people Strategic Performance Management and Balance Scorecards IT for non-IT Managers DISC personality Profiling Case Studies Examination and Written Submission. Seminar Based Certification Examination Mini ‘thesis’ on selected management topics
Certified International Project Manager MIPM CIPM FormalProject Management is growing exponentially. It’s now used in virtually all industries, such as: government, healthcare, telecom, IT, education and banking. Effective project management and people management is how these organisations streamline to improve productivity. As businesses are restructured, project managers take over many new responsibilities. Expertise in project management is a source of security, prosperity and power to many companies. CIPM is a ‘flagship’ course and is internationally popular. CIPM CGIS CIPP RPM RPMO CPRA ACRS CSSA PQMA CPTL CBCCM
Certified International Project Manager Outline of CIPM program contents …… What is Project Management Principles of project management Project stages and lifecycles Project components Project Management Components Why projects go wrong Project goals and kick off Planning and scheduling Breakdown structures Estimating Gantt and Pert Financial management Commitment based project management Goals and personal commitment Operational management and Risk Mitigation Quality management Scope management Project Managers role Human resource strategy Leading project teams Communication styles Negotiation Procurement and contracts (for non-lawyers) Project Management supplement 10 Detailed Problem Solving Case Studies 1 Personality Profiling Test CIPM Examination
Certified General Insurance Specialist MIPM CGIS CGISwas designed to raise awareness amongst insurance specialists about the 'bigger picture' of the insurance world and in areas where perhaps they have not had any prior experience themselves, but need to know more. Also, it internationalises insurance and brings a global awareness of processes / practices / procedures / technology / terminology / best practice and so forth that simply cannot be obtained from a single source (until now) nor from a single work environment. CGIS combines a blend of detail and overview, history and forward planning, business and IT, and an overarching philosophy of improving management and awareness in the industry CIPM CGIS CIPP RPM RPMO CPRA ACRS CSSA PQMA CPTL CBCCM
Certified International Procurement Professional MIPM CIPP CIPM In recent years, Strategic Procurement and Supply Chain Management have been receiving increased focus. This is due to the quick and large benefits that are available, often with minimal investment. These disciplines apply across all industries, in the same way as all companies require robust financial control. It is the experience of the discipline, not the industry, that leading companies are looking to develop. Effective management and control of these disciplines will make a material difference to your bottom line. CGIS CIPP RPM RPMO CPRA ACRS CSSA PQMA CPTL CBCCM
Registered Program Management Officer MIPM RPMO CIPM The finest plans invented will be ineffective if the Control Process is faulty. IAPM have worldwide experience in dealing with the results of lack of the Control Process in projects. This course addresses aspects of Control such as planning, administration, communication, monitoring, reviewing, reporting and very importantly, closing out projects. IAPM will teach you about Team Structures and the steps required to successfully set up and manage a Project Management Office. CGIS CIPP RPM RPMO CPRA ACRS CSSA PQMA CPTL CBCCM
Registered Project Manager MIPM RPM This course is a foundation course designed to successfully launch aspiring project managers from all industries and to ensure that all the Project Management fundamentals are addressed and understood. This course will fine tune their skills and hone their knowledge using real life case study scenarios, blended with interactive learning techniques and extensive study materials. All attendees will be able to demonstrate a sound knowledge of Project Management principles, and to be able to function over a range of projects. The course can be adapted to cover Project Management tools. CIPM CGIS CIPP RPM RPMO CPRA ACRS CSSA PQMA CPTL CBCCM
Certified Project Risk Analyst MIPM CPRA CIPM Designed for project and risk practitioners within the business who are involved in formalizing or implementing processes of risk management within the scope of projects. The course reviews critical analysis techniques of business decision making and enabling the process of risk taking within the scope of projects. IAPM’s Registered Project Risk Analyst course examines the risks that are routinely encountered by project managers and introduces tools, techniques and effective strategies to manage risk. CGIS CIPP RPM RPMO CPRA ACRS CSSA PQMA CPTL CBCCM
Contract Services Selection Analyst MIPM CSSA Seeking external services is one of the biggest and riskiest decisions a Project Manager can make. IAPM has prepared this course to address defining business requirements, to preparing an EOI (Expression of Interest), to preparing an RFP (Request for Proposals) to preparing evaluation methods. IAPMexplain generic terms and conditions and the process, Service Level Agreements, effective negotiating and monitoring of your selected solution / providers, we deal with issues such as ‘what should I outsource and what should I keep in-house’ and finally, we discuss Team and Organisation Structures to manage the new environment successfully. CIPM CGIS CIPP RPM RPMO CPRA ACRS CSSA PQMA CPTL CBCCM
Certified Project Team Leader MIPM CPTL CIPM Key Leadership Skills are made – they do not occur simply innately. Getting the ‘right people on board’ is essential. We all acknowledge that Project Management is about People and this elective will guide you through essential management skills such as Leadership Styles versus Management Styles, Traits of Good Project Managers, Recruitment, Retention, Communication, Dealing with Change, Negotiating Skills, Facilitation, Effective Team Structures and Personality Types (know yourself and know others), Personality Testing and Interpreting of Test Results to improve team dynamics and performance. CGIS CIPP RPM RPMO CPRA ACRS CSSA PQMA CPTL CBCCM
Project Quality Management Analyst MIPM PQMA Projects live or die on the quality of deliverables. One of the four pivots of any project (Scope / Time / Cost / Quality), quality is arguably the hardest to define and control. IAPM will help you understand the case for excellence, help you determine quality standards and controls, measures and tools. Reporting on quality and taking corrective action to deviations is an essential skill which IAPM will address. Quality begins at the Planning Stage and runs through the entire project lifecycle, and IAPM will teach delegates how to integrate the initial concepts of Quality throughout the project. CIPM CGIS CIPP RPM RPMO CPRA ACRS CSSA PQMA CPTL CBCCM
Certified Budgeting and Cost Control Manager MIPM CBCCM CIPM In addition to the crucial skills of managing complex projects and teams in a dynamic and changing environment, Project Managers are also being asked to deal with increasingly complex aspects of Project Finance. In this course, IAPM will introduce the Project Manager to core PM Skills in addition to Cost Concepts, Job and Process Costing, Quality Costs, Activity Based Costing, Standard Costing, Organisational dimensions of costing, Budgeting and others. CGIS CIPP RPM RPMO CPRA ACRS CSSA PQMA CPTL CBCCM
Arbitration and Conflict Resolution Specialist MIPM ACRS Contract disputes are an unfortunate part of project management. This course will help you to understand what drives disputes. The course will introduce a dispute-management framework and show how to cost a dispute case. It will also provide some key practices for dispute management and illustrate processes for auditing dispute management and improvements of the process. All of this will be in the context of managing projects using other IAPM tools and techniques. CIPM CGIS CIPP RPM RPMO CPRA ACRS CSSA PQMA CPTL CBCCM
DISC Interpersonal Styles and Personal Characteristics
Four dimensions…. I D DOMINANT Decisive, Dominant, Driver, Developer, Direct, Determined, Dynamic. INFLUENCINGInfluencinginteracting, inspiring, interest in people C S STEADY Stable, steady, secure, sympathetic, shy, status quo, simple pleasures of life, store up CAUTIOUS Compliant, competent, correct, calculated, controlled, conscientious
Further insights to what DISC measures I D C S
What do the graphs show? GRAPH 1 Environmental Demands GRAPH 2 Your Stress Response GRAPH 3 Self Perception My self perception. How I see myself. I am sometimes unaware of the behavior I use with other people. However, this is how I perceive my behavior to be most of the time.
Instinctive response to pressure.
When stress and tension are present, I will react instinctively with this behavior.